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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Army of Darkness (Screw Head Edition) - Blu-Ray
    Grease (Rockin Rydell Edition) - Blu-Ray
    Hostel 1 /2 Combo - Blu-Ray
    Monty Python and the Holy Grail (40th Anniversary) - Blu-Ray
    Hackers (20th Anniversary Edition) - Blu-Ray
    Beowulf (Directors Cut) - Blu-Ray (thinks its a DVD)
    Entourage - (Complete Series) - Blu-Ray

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Hackers is MGM, which does not participate in D2D.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Does anyone know if Road To Perdition coverts from the Blu-ray? I'm thinking of purchasing it but wanted to make sure before I did. It's on the D2D list but I'm not sure it's one that errors.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Originally posted by dunnvudu View Post
          Does anyone know if Road To Perdition coverts from the Blu-ray? I'm thinking of purchasing it but wanted to make sure before I did. It's on the D2D list but I'm not sure it's one that errors.
          The blu-ray did for me but I converted it about 6 months ago.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by Popcorn View Post
            The blu-ray did for me but I converted it about 6 months ago.
            Thank you!

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Animatrix
              Part of 4 Film Favorites: The Matrix Collection - 8392936515
              Recognized as The Matrix or Matrix Reload

              It seems a similar post was created for the standalone Animatrix in August of 2014, but it still hasn't been fixed.

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Just confirming that "Alfred Hitchcock: The Masterpiece Collection" still does not convert from D2D, except for "Psycho".

                I found this thread doing a Google search for this Hitchcock collection when it didn't convert (among a pile of other things that didn't convert). I found two posts, one from 2013, the other from 2014, first reporting the Hitchcock collection didn't convert.

                It's disheartening to hear that it's more than 3 years later and it still doesn't work....?

                It would be great to understand what Vudu's process for adding titles is. It obviously doesn't scale. I presume they do not want to crowdsource adding the disc identifications to their DB.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  The Proposal
                  The X Files - The Event Series
                  Justice League vs. Teen Titans
                  The Conjuring 2
                  Victor Frankenstein
                  Batman V Superman: Dawn of Justice

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by tempestskye View Post
                    The Proposal
                    The X Files - The Event Series
                    Justice League vs. Teen Titans
                    The Conjuring 2
                    Victor Frankenstein
                    Batman V Superman: Dawn of Justice
                    None of those movies are even eligible for D2D.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      One of the earliest discs I tried to enter into D2D was Scott Pilgrim vs the World [BR]. It was about two months past the date on it's included digital redemption hen I tried it, so I figured I'd D2D it. It's on the site, the posted list, but every single time I've tried "Unable to identify this disc" is all I get. This isn't the only one, stuff like Monster House [BR] also fails, with little seeming rhyme or reason.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Men in Black II
                        Kung Fu Hustle
                        The Fast and the Furious

                        Blu-rays all scanned as DVDs (confirmed no DVD listing for those titles was on my Movie List)

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Message Reads: Unable to identify this disc_Please type in the name of the movie you are trying to convert.

                          After typing the title of the movie I get this message: We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete. For instant conversion you may take this disc to your nearest Walmart store.

                          I waited for three weeks for a response from VUDU. No answer and no help. I took these titles to my closest Wal-mart and the photo department manager tried to help with the D2D process. Unfortunately, after an hour of trying to connect with VUDV, we gave up. I then took there titles to another Wal-mart store. No one at this store had any idea what VUDU D2D was (they have never heard of such a thing). Can I get some help converting these titles (all are Blu-ray disc)

                          1) Hercules: Extended Cut (UPC: 0 32429 15622 8)
                          2) Here Comes the Boom (UPC: 0 43396 41432 7)
                          3) Horrible Bosses : Total Inappropriate Edition (UPC: 7 94043 15023 6)
                          4) I Am Number Four (UPC: 7 86936 81272 5)
                          5) Last Vegas (UPC: 043396 43543 8)
                          6) Let's Be Cops (UPC: 0 24543 08196 8)
                          7) Red 2 (UPC: 0 25192 21310 6)
                          8) Species (UPC: 0 27616 15131 5)
                          9) War, Inc. (UPC: 6 87797 12196 7)
                          10) Warm Bodies (UPC: 0 31398 21340 8)

                          Thank You

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Originally posted by Roark1138 View Post
                            Just confirming that "Alfred Hitchcock: The Masterpiece Collection" still does not convert from D2D, except for "Psycho".

                            It worked fine for me when I converted for me when I converted DVDs from it (last year?). Is it possible there are different editions of it? (I got the collection a long time ago, so maybe I have an earlier edition of it?)

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Scooby Doo Franken Creepy comes up as Superman All Stars when change title, says manually verifying disc
                              Justice League triple feature (secret origins/paradise lost/star crossed) 8 83929 39879 9 nothing comes up
                              Avengers Confidential Black Widow & Punisher 0 43396 42946 8 says manually verifying disc
                              Police Squad! (in color tv series) 097360 47514 2 unable to read disc
                              5ive girls 7 96019 79604 0 says manually verifying disc
                              Smokey and the Bandit 1/2/3 "franchise collection/pursuit pack" 0 25192 44672 6 --nothing
                              Dollhouse 1st Season 0 24543 59756 8 80 / 2nd Season 0 24543 68422 0 80 unable to read either disc 1
                              Marvel Avengers Assemble Assebmly required 7 86936 83756 8 unable to verify disc
                              Tru Calling 1st Season 0 24543 14705 3 00/ 2nd Season 0 24543 19823 9 50 unable to verify disc 1
                              Lightning Jack 0 26359 11432 8 manually verifying disc
                              Ghost Game 0 14381 3142 2 9 manually verifying disc
                              Metamorphosis (2012 Irene Huffman) 0 039414 521344 manually verifying disc (bought out of a redbox)
                              Wrong Turn 2 Dead End 0 24543 70821 6 81 (unrated/double feature with Wrong Turn 1) Manually verifying disc
                              Universal Soldier Regeneration/Day of Reckoning (double feature) 0 43396 46136 9 comes up as Malevolent (2002)
                              Krampus the Reckoning 6 25828 64372 9 unable to verify disc
                              Guardians of the Galaxy 7 86936 84278 4 unable to verify disc
                              Krampus the Christmas Devil 8 16943 01186 3 unable to verify disc
                              Captain America the first Avenger 0 97361 43974 7 manually verifying disc
                              Texas Chainsaw 0 31398 16852 2 81 manually verifying disc (I had did the digital code to iTunes b4 having VUDU)
                              Tripping the Rift Season 1 0 13131 38469 7 unable to verify disc
                              Tripping the Rift Season 2 0 13131 14196 9 6 00 unable to verify disc
                              Family Guy Partial Terms 0 24543 69091 7 80 manually verifying disc
                              Division III Footballs Finest 0 14381 78272 1 manually verifying disc
                              Night of the Living Dead 0 43396 43004 7 (Thrills and chills collection V4) problem verifying

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Movies I was not able to load:

                                Reindeer Games (The Directors Cut) - UPS -03139115004680 - Lionsgate
                                Mr. Brooks - UPC - 02761609031780 - 20th Century Fox
                                Wind-talkers - UPC 02761606338000 - 20th Century Fox
                                Evil Dead 2 - Anniversary 25th Edition - UPC 01223611623380 - Lionsgate
                                The Lost Boys - UPC 085391174820 - ISBN 0-7907-3351-X - Warner Brothers
                                Ransom - UPC 717951000026 - ISBN 1-55890-726-2 - TouchStone
                                Gone in 60 Seconds - UPC 717951008572 - ISBN 0-7888-2146-6 - TouchStone
                                The Silence of the Lambs - UPC 02761607151480 - 20th Century Fox
                                The Others - UPC 03139813473280 - Lionsgate
                                Any Given Sunday - Director's Cut - UPC 883929035175 - ISBN 1-4198-7327-X - Warner Bros
                                Valkyrie - UPC 88390424108980 - 20th Century Fox
                                I Am Number Four - UPC 786936815771 - TouchStone
                                Crimson Tide - UPC 786936726268 - ISBN 0-7888-7495-0 - Hollywood Pictures
                                The Prestige - UPC 786936726695 - ISBN - 0-7888-7527-2 - TouchStone
                                Mimic - The Director's Cut - UPC 03139814241680 - Lionsgate Miramax
                                Arachnophobia - UPC 717951002129 - ISBN 0-7888-1525-3 - Hollywood Pictures - Amblin
                                Jack Reacher -UPC 032429255358 - Paramount - New Movie?
                                Dances with Wolves - UPC 88390422178480 - 20th Century Fox
                                De' Ja'Vu - UPC 786936730401 - ISBN 0-7888-7612-0 - TouchStone
                                Mimic - 3 Film Set - None Work - UPC 03139815117380 - Lionsgate
                                Robocop - Trilogy - UPC 08390422510281 - 20th Century Fox
                                The 13th Warrior - UPC 717951004659 - ISBN 0-7888-1810-4 - TouchStone
                                Species - UPC 027616151315 - ISBN 1-4248-1794-3 - Sony
                                Enemy of the State - UPC 786936724936 - ISBN 0-7888-7467-5 - TouchStone
                                Life Force - UPC -826663155938 - MGM
                                House of Flying Daggers - UPC 043396150225 - ISBN 1-4248-1685-8 - Sony - Only in Mandarin
                                Jeepers Creepers - UPC 88390426833880 - 20th Century Fox - MGM
                                ConAir - UPC 786936736267 - ISBN 0-7888-7741-0 - TouchStone
                                The Thirteenth Floor - UPC 043396028487 - ISBN 0-7678-2162-9 - Columbia Pictures
                                The Princess Bride - UPC 88390426826080 - 20th Century Fox
                                Universal Classic Monsters - The Essential Collection - UPC 025192152269 - Universal - None of the movies are recognized
                                Reign of Fire - UPC 786936732672 - ISBN 0-7888-7644-9 - TouchStone
                                Blue Thunder - UPC 683904632203 - Columbia Pictures
                                Bram Stoker's Dracula - Collector's Edition - UPC 043396150201 - ISBN 1-4248-1638-1- Sony - Comes up as Mary Shelley's Frankenstein
                                Pearl Harbor - UPC 786936724745 - ISBN 0-7888-7456-X - TouchStone
                                Cleopatra - UPC 02454377459480 - 20th Century Fox
                                Hansel & Gretel - Unrated Cut - UPC 032429129499 - ISBN 1-4157-7055-7 - MGM
                                Pathfinder - Unrated - UPC 02454345997280 - 20th Century Fox
                                Tomb Raider and Tomb Raider - The Cradle of Life - Double Feature - UPC 883929421220 - Warner Bros
                                Rise of the Planet of the Apes - UPC 02454374987580 - 20th Century Fox
                                The Omen Collection - UPC 02454354055780 - 20th Century Fox
                                The Town - Extended Cut - UPC 883929106653 - ISBN 1-4198-9311-4 - Warner Bros
                                The Incredible Mr. Limpet - UPC 883929244263 - ISBN 0-7806-9557-7 - Warner Bros
                                The Terminator - UPC 027616151285 - ISBN 1-4248-1791-9 - Sony
                                Limitless - Unrated Extended Cut - UPC 02454375943080 - 20th Century Fox
                                Immortals - UPC 02454377630780 - 20th Century Fox
                                The Rock - UPC 786936726732 - ISBN 0-7888-7531-0 - Disney - Buena Vista
                                National Treasure - UPC 786936752526 - ISBN 0-7888-8511-1- Disney
                                National Treasure 2 - Book of Secrets - UPC 786936763416 - ISBN 0-7888-8812-9 - Disney
                                Rome - The Complete First Season - UPC 883929179282 ISBN 0-7806-7530-4 - HBO
                                Rome - The Complete Second Season - UPC 883929179305 - ISBN 0-7806-7531-2 - HBO
                                Titanic - Limited 3D Edition - UPC 097361468242 - ISBN 1-4157-6499-9 - Paramount
                                Band or Brothers Blu Ray - Series - Steel Case - HBO
                                Apocalypto - UPC 786936726145 - ISBN 0-7888-7492-6 - TouchStone
                                Kill Bill - Volume 2 - UPC 03139813433680 - Lionsgate - This movie comes up as Kill Bill - Volume 1
                                The Twilight Zone - The Complete Series - UPC 014381807158 - CBS Blu Ray - Image Entertainment
                                Screamers - UPC 043396118690 - ISBN 0-7678-1088-0 - Columbia TriStar


                                Extended and Director Cut Version Not Showing Properly: Add what version is available on VUDU

                                Sucker Punch - Extended Cut - UPC 883929177424 - ISBN 0-7806-7326-3 - Warner Bros - Only Theatrical Edition - VUDU only has Theatrical version available.
                                Star Gate 15th Anniversary Edition - UPC 01223610586280 - Lionsgate -Only Theatrical Edition - VUDU only has Theatrical version available.
                                Kingdom of Heaven - Director's Cut - UPC 02454339610950 - 20th Century Fox - Only Theatrical Edition - VUDU Directors Cut is available.
                                Hollow Man - Director's Cut - UPC 043396215221 - ISBN 1-4248-7334-7 - Columbia Pictures - Only Theatrical Edition - VUDU only has Theatrical version available.
                                Hellboy - Directors Cut - UPC - 043396191723 - ISBN - 1-4248-5822-4 - Sony - Only Theatrical Edition - VUDU only has Theatrical version available.
                                Dark City -Director's Cut - UPC 794043122927 - ISBN 0-7806-8037-5 - New Line Cinema - Only Theatrical Version _ VUDU Directors Cut is available.
                                Legend - Ultimate Edition - UPC 025192177521 - ISBN 0-7832-6631-6 - Universal - Only Theatrical Version - VUDU only has Theatrical version available.
                                Blade Trinity - Unrated Version - UPC 794043781926 - ISBN 0-7806-5034-4 - New Line Cinema - Only Theatrical Version - VUDU only has Theatrical version available.
                                T2 Judgement Day - Skynet Edition - UPC 01223610364680 - Lionsgate - Only Theatrical Version - VUDU Directors Cut is available.
                                The DaVinci Code - Extended Unrated Cut - UPC 043396161238 _ ISBN 1-4248-2791-4 - Sony - Only Theatrical Version - VUDU Unrated Cut is available.
                                Angels & Demons - Extended Edition - UPC 043396292178 - ISBN 1-4359-5106-9 - Sony - Only Theatrical Version - VUDU only has Theatrical version available.
                                Hitman - Unrated - UPC 02454350299980 - 20th Century Fox - Theatrical Version Only- VUDU only has Unrated version available.

                                This list is up to date and rechecked as of 1-16-2017. I included them all to help VUDU with correcting or adding movies for their Disc to Digital service.

                                Thanks,

                                Comment

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