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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    From Here To Eternity (043396229921, Blu-ray): Unable to identify this disc.
    Gentleman's Agreement (024543838678, Blu-ray): There was a problem verifying this disc.
    How Green Was My Valley (024543838647, Blu-ray): There was a problem verifying this disc.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by KC48FAN View Post
      Yes the blu rays for the Back to The Future Trilogy work now. I believe if you put in first disc you have option of all three.
      +1; just converted all three myself (even though the BDs still show as ineligible in the database).

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        There was a problem while verifying this disc.

        G.I. Joe: Retaliation (2013) (DVD 097363564140)

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Think it's been around 6 weeks, since any titles were fixed. Any word on when we can expect another batch?

          The 50% off deal is scheduled to expire next month, I believe. It would be nice to have a large number of fixes prior to that date.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by olarmy96 View Post
            Think it's been around 6 weeks, since any titles were fixed. Any word on when we can expect another batch?

            The 50% off deal is scheduled to expire next month, I believe. It would be nice to have a large number of fixes prior to that date.
            My guess is another extension is in the works barring a big software update.

            A couple new one's to report.

            Revenge of the Nerds 3
            Revenge of the Nerds 4

            Both DVDs from the atomic wedgie DVD set. Both are manually verify. Parts 1 (not eligible) and 2 read fine. It's too bad this set wasn't like other sets where one movie unlocks all.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Godzilla, Mothra and King Ghidorah: Giant Monsters All-Out Attack (UPC 043396100145): This disc is not eligible for Disc to Digital, please insert another disc or try again later.

              It's UV compatible, and in the latest disc-to-digital spreadsheet update it's listed as working.

              Comment


                Pls fix these.

                The Funhouse BD (Unable to Identify or error verifying)
                Slither BD (Unable to Identify or error verifying)
                Scream BD (Unable to Identify or error verifying)
                Interview with a Vampire BD (Unable to Identify or error verifying)
                Witches of Eastwick BD (Unable to Identify or error verifying)
                Hot Shots BD (Unable to Identify or error verifying)
                Hot Shots part Deux BD (Unable to Identify or error verifying)
                Shaun of the Dead BD (Unable to Identify or error verifying)
                Hook BD (Unable to Identify or error verifying)
                This is Spinal Tap BD (Unable to Identify or error verifying)
                Training Day BD (Unable to Identify or error verifying)
                Omen BD (2006) (Unable to Identify or error verifying)
                Fear BD (Unable to Identify or error verifying)
                Labrynth BD (Unable to Identify or error verifying)
                The Dark Crystal BD (Unable to Identify or error verifying)
                X-Files: I Want to Believe BD (2008) (Unable to Identify or error verifying)
                The Devils Own BD (Unable to Identify or error verifying)
                Camelot BD (Unable to Identify or error verifying)
                The Quest BD (Unable to Identify or error verifying)
                Basic BD (Unable to Identify or error verifying)
                Event Horizon BD (Unable to Identify or error verifying)
                Wyatt Earp BD (Unable to Identify or error verifying)
                Strictly Ballroom BD (Unable to Identify or error verifying)
                Fern Gully BD (Unable to Identify or error verifying)
                Thin Red Line BD (Unable to Identify or error verifying)
                The Conversation BD (Unable to Identify or error verifying)
                Cliffhanger BD (Unable to Identify or error verifying)
                Starsky & Hutch BD (Unable to Identify or error verifying)
                Vertical Limit BD (Unable to Identify or error verifying)
                Can't Hardly Wait BD (Unable to Identify or error verifying)
                Hollow man I & II Double Feature BD (Unable to Identify or error verifying)
                Arthur I & II Double Feature BD (Unable to Identify or error verifying)
                28 Days Later BD (Recognize as 28 Weeks Later)
                I know what you did last summer BD (Recognize as I still know what you did last summer)
                The Punisher War Zone (2008) BD (Recognize as 2004 version)
                Wall Street (1987) BD (Recognize as 2010 version)
                Clerks BD (Recognized as Chasing Amy, not eligible)
                Chasing Amy BD (says not eligible, but is on the list)

                And the oldest shark in the sea:

                The Shining (Recognize as Barry Lyndon)

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Cider House Rules- Blu Ray (031398144311)- There was a problem verifying disc. Not only that, but Vudu is the only place to redeem the digital copy it came with right now and the code from my new in wrapper blu ray comes up as invalid.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Hoping and still waiting...

                    Originally posted by hedliniv View Post
                    So here is some more detail...

                    The Superman Motion Picture Anthology (Blu-ray) is not recognized. None of the discs are recognized when utilizing the Disk to Digital software
                    .
                    The UPC # of the box set is: 883929189014

                    The box set contains
                    Disc 1: Superman: The Movie - Original Theatrical
                    Disc 2: Superman: The Movie - Expanded Edition
                    Disc 3: Superman II - Original Theatrical
                    Disc 4: Superman II - Donner Director's Cut
                    Disc 5: Superman III - Original Theatrical
                    Disc 6: Superman IV - Original Theatrical
                    Disc 7: Superman Returns
                    Disc 8: Additional Bonus Material

                    The movies are all Disk to Digital eligible
                    DVD Blu-Ray
                    # Found Title Year SD HD HD
                    470 3/7/2013 8:55:20 Superman 2: Richard Donner Cut 1981 Yes Yes Yes
                    9468 3/7/2013 8:55:20 Superman 3 1983 Yes Yes Yes
                    65953 2/20/2014 0:00:00 Superman II: Richard Donner Cut 2006 Yes No Yes http://www.vudu.com/movies/#!content/65953
                    9469 3/7/2013 8:55:21 Superman IV: Quest for Peace 1987 Yes No No
                    10943 3/7/2013 8:55:22 Superman Returns 2006 Yes Yes Yes
                    9467 3/7/2013 8:55:22 Superman: Movie 1978 Yes No Yes

                    Please let me know if you need anything additional.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      I tried to see if any of these had been mentioned yet, but didn't see them:

                      'Unable to identify this disc: Please type in the name of the movie you are trying to convert.'

                      The Smurfs (DVD)
                      The Big Hit (DVD)

                      Comes up incorrectly:

                      Tremors 2 (DVD from the Tremors Attack Pack, it comes up as Tremors)
                      Tremors 4 (DVD from the Tremors Attack Pack, it comes up as Tremors 3 I believe)

                      'There was a problem while verifying this disc.'

                      (There are several more, but I've seen most of them mentioned here already)

                      Under Siege (DVD)
                      Under Siege 2 (DVD)
                      I Still know what you did last Summer (DVD)
                      Urban Legends: Final Cut (DVD)

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Animal House (1978) - 0 2519207293 2 is Blu-Ray and being identified as the DVD version.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Movies having trouble being verified:

                          The Bourne Legacy (2012) (DVD 025192114830)
                          The Hunger Games: Catching Fire (2013) (DVD 031398181514)
                          Escape from Planet Earth (2013) (DVD 013132474595)
                          Salt (2010) (DVD 043396367678)
                          Warm Bodies (2013) (DVD 025192190636)

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            I'm having a problem with the UK Fast & Furious Blu Ray Box Set. All five of the discs appear to register as the first movie.

                            -The Fast and the Furious
                            -2Fast2Furious
                            -The Fast & The Furious Tokyo Drift
                            -Fast & Furious
                            -Fast & Furious 5

                            I have properly scanned the first one, but all of the rest register as the first.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Unable to identify this disc (all BDs, all reported from within Vudu To Go):
                              Truth or Dare (031398150473)
                              A League of Their Own (043396392717)
                              The Lion of Judah (883929222858, 3D/2D on same disc)
                              Temptation: Confessions of a Marriage Counselor (031398171393)

                              There was a problem while verifying this disc (both BDs):
                              Blues Brothers 2000 (025192115110)
                              The Cider House Rules (031398144311)

                              BD identified as DVD (converted anyway, will submit support ticket for credit):
                              The Bodyguard (883929223060)

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Originally posted by farmerator View Post
                                Animal House (1978) - 0 2519207293 2 is Blu-Ray and being identified as the DVD version.
                                Though these should be reported anyway, if it offers DVD-to-HDX conversion the best workaround is to convert the disc anyway (especially in a batch of 10 or more), then submit a support ticket with a scan of the Blu-ray attached, requesting credit for the difference between BD-to-HDX and DVD-to-HDX ($1.50 in batches of 10 or more, $3 otherwise). Don't convert to SD; Vudu will not upgrade SD titles to HDX. If you can't gather up 10 or more to convert, you can also try in-store D2D; but be prepared for clueless associates at the photo lab.

                                (Edit: The $1.50 or $3 will be a Vudu credit applied to your next Vudu purchase, including in-home D2D; may or may not apply to in-store D2D. If Vudu credit is unacceptable, try in-store D2D for $2.)
                                Last edited by RBBrittain; 05-29-2014, 02:54 PM. Reason: Clarify

                                Comment

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