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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by redbaron81 View Post
    The Patriot (2000) Extended Cut blu ray shows up as dvd version
    0 43396 16718 6
    Yep, been reported on here since early 2013 and still not fixed as of today.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      wow--just tried a few of the blurays that I picked up secondhand over the weekend, and none of the 4 actually worked...

      reads as dvd:

      Unforgiven Bluray
      The Bodyguard Bluray

      There was a problem while verifying this disc:

      The Book Thief Bluray
      Jack Ryan Shadow Recruit

      All in all, along with I, Frankenstein from about a week ago, this makes it 0 of 5 for being able to convert.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by ladipretender View Post
        wow--just tried a few of the blurays that I picked up secondhand over the weekend, and none of the 4 actually worked...

        reads as dvd:

        Unforgiven Bluray
        The Bodyguard Bluray

        There was a problem while verifying this disc:

        The Book Thief Bluray
        Jack Ryan Shadow Recruit

        All in all, along with I, Frankenstein from about a week ago, this makes it 0 of 5 for being able to convert.

        Pretty much any movie released in the last couple of years won't work. They can only be done in-store.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          whats the last newest movie that reads correctly?

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by dunham44 View Post
            whats the last newest movie that reads correctly?
            Pre-2013 movies work best. Before the in home program started.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              what about titles in 2013 or 2014?

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Originally posted by dunham44 View Post
                what about titles in 2013 or 2014?
                There really aren't many. Bad Grandpa and The Croods are the only one's I've found.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Is the 50% discount for 10 or more still ending on September 30th or has it been extended again?

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    "Beware The Batman" Season 1 - Unable to recognize disc, but listed as available for conversion.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Are there any documented cases of any of the problems noted in this thread actually being fixed (or is there a "Now working!" thread?).

                      I would rather than go through my problem stack again if it's just going to be a waste of time.

                      Thanks.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        DISK: BORAT_16X9
                        TITLE: Borat: Cultural Learnings of America for Make Benefit Glorious Nation of Kazakhstan [WS]
                        ERROR: There was a problem while verifying this disc.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          I've tried two different DVD pressings/releases of Red Rock West, and in both cases I get the "Cannot Identify Disc" error.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Gymkata dvd is not recognized but comes up when searching for titles that are eligible for the Disc to Digital program.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Bluray copies of Transformers: Age of Extinction and The Wolverine are not getting recognized.

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Converted Freddy's Dead DVD in HDX received in SD.

                                Unable to find A Nightmare on Elm St. 5. Manual verification with no future notification.

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