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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Hunger Games- Catching Fire Preorder

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    #16
    Re: Hunger Games- Catching Fire Preorder

    Yeah checked my tv (Roku 3) same thing showing the purchase option when going to watch movie. What is going on here?

    Comment


      #17
      Re: Hunger Games- Catching Fire Preorder

      We reproduced the issue. We're working to resolve it now. I will update you shortly.

      Comment


        #18
        Re: Hunger Games- Catching Fire Preorder

        Originally posted by DanielH View Post
        We reproduced the issue. We're working to resolve it now. I will update you shortly.
        Daniel its on my main account now but fails to import into my other account. Any thoughts?

        Comment


          #19
          Re: Hunger Games- Catching Fire Preorder

          Originally posted by jgiovanni View Post
          Daniel its on my main account now but fails to import into my other account. Any thoughts?
          Please power cycle your device and give it another try. If anyone is still encountering the issue, please let me know so we can address it.

          Comment


            #20
            Re: Hunger Games- Catching Fire Preorder

            Originally posted by jgiovanni View Post
            Daniel its on my main account now but fails to import into my other account. Any thoughts?
            I think the problem is because now on the tv the movie no longer shows the uv symbol. It does show it on the pc though. The preorder group has the uv symbol on tv but the individual movie does not where it usually shows next to hdx. This isn't only on the preorder as the movie under the new movies section by itself does not show the uv. Check the pc on your alt and see if its there. I bet the tv version does not see it as uv so its not even checking your catalog for it.

            Comment


              #21
              Re: Hunger Games- Catching Fire Preorder

              Originally posted by DanielH View Post
              Please power cycle your device and give it another try. If anyone is still encountering the issue, please let me know so we can address it.
              Why would I power cycle my computer. I logged into my secondary account and its not importing over period.

              Comment


                #22
                Re: Hunger Games- Catching Fire Preorder

                Originally posted by jgiovanni View Post
                Why would I power cycle my computer. I logged into my secondary account and its not importing over period.
                I wasn't referring to your issue, my apologies for causing the confusion. I was referring to the users that were unable to play the movie back from their main account.


                Could you send me your email address for your main account in a PM

                Comment


                  #23
                  Re: Hunger Games- Catching Fire Preorder

                  Originally posted by DanielH View Post
                  Please power cycle your device and give it another try. If anyone is still encountering the issue, please let me know so we can address it.
                  Daniel here is what I noticed weird going on. If you go out of vudu and come in on the new movies page it shows with the uv symbol on the scroll over. As soon as you click the movie you don't see the uv anymore. Backing out back to the new movies page for scroll over again the movie no longer shows uv. Back out of vudu go back in it shows again till you click movie again. So something is funky with the uv on the tv for it. For PC its fine. Im wondering if that has anything to do with why his secondary doesn't show it. I don't have a secondary to check. Curious if it shows on pc and just not tv.

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                    #24
                    Re: Hunger Games- Catching Fire Preorder

                    Also while you are at it don't know if it means anything but gravity does not show as uv on the tv either but does on the pc. Just though id share I noticed that as well.

                    Comment


                      #25
                      Re: Hunger Games- Catching Fire Preorder

                      Originally posted by DanielH View Post
                      I wasn't referring to your issue, my apologies for causing the confusion. I was referring to the users that were unable to play the movie back from their main account.


                      Could you send me your email address for your main account in a PM
                      Daniel sent you the pm.

                      Yeah, it doesn't show the uv symbol on the tv as well, wondering if the copy they enabled is in fact not uv as its not transferring over to flixster either.

                      Comment


                        #26
                        Re: Hunger Games- Catching Fire Preorder

                        got it to work, i logged off of vudu and then i cleared my cookies - logged back in and it showed it up as i own the title and its in now in the preorder tab

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