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Odd Thomas

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    Odd Thomas

    I bought the Blu Ray DVD combo pack, physical copy, with vudu code. When trying to redeem the movie it does not even come up to enter the movie. Can someone double check this for me. I am having trouble getting support to understand the movie doesn't come up to enter the redemption code. I have had no trouble redeeming movies before. They keep saying its a payment issue. I have told them I bought a copy that included the code. But the website has no place to even enter the code. Sigh.

    #2
    Re: Odd Thomas

    Originally posted by lf11monkey View Post
    I bought the Blu Ray DVD combo pack, physical copy, with vudu code. When trying to redeem the movie it does not even come up to enter the movie. Can someone double check this for me. I am having trouble getting support to understand the movie doesn't come up to enter the redemption code. I have had no trouble redeeming movies before. They keep saying its a payment issue. I have told them I bought a copy that included the code. But the website has no place to even enter the code. Sigh.
    Have you tried your code here: https://my.vudu.com/SimplePromo.html?pn=digitalcopy

    If it still does not work, send me your code in a private message and i can have our team take a look for you.

    Comment


      #3
      Re: Odd Thomas

      Originally posted by lf11monkey View Post
      I bought the Blu Ray DVD combo pack, physical copy, with vudu code. When trying to redeem the movie it does not even come up to enter the movie. Can someone double check this for me. I am having trouble getting support to understand the movie doesn't come up to enter the redemption code. I have had no trouble redeeming movies before. They keep saying its a payment issue. I have told them I bought a copy that included the code. But the website has no place to even enter the code. Sigh.
      I redeemed my copy here:

      http://www.vudu.com/redeemecopy.html?api=vudu

      Comment


        #4
        Re: Odd Thomas

        Thanks guys got it to work.

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