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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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First time disc conversion credit not working?

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    #1

    First time disc conversion credit not working?

    I just signed up for Vudu. I tried the Disc Conversion service hoping to take advantage of the free $2 credit for trying it out. But when I try to checkout in Vudu to Go, the credit is not there and it wants to bill me. Am I missing a step?

    I called my cousin who also just signed up who told me about it. He hadn't tried the Disc Conversion service yet but tried it when I asked him to check if it was working for him. He said he had the same problem.

    Can anyone please help? Thank you!
    Tags: None
    #2
    Re: First time disc conversion credit not working?

    Originally posted by Wizard_Oz View Post
    I just signed up for Vudu. I tried the Disc Conversion service hoping to take advantage of the free $2 credit for trying it out. But when I try to checkout in Vudu to Go, the credit is not there and it wants to bill me. Am I missing a step?

    I called my cousin who also just signed up who told me about it. He hadn't tried the Disc Conversion service yet but tried it when I asked him to check if it was working for him. He said he had the same problem.

    Can anyone please help? Thank you!
    If your credit isn't working still, please send me a private message including your account email address.

    Comment

      #3
      Re: First time disc conversion credit not working?

      Originally posted by DanielH View Post
      If your credit isn't working still, please send me a private message including your account email address.
      Thank you! I just tried and still don't have the credit so i'm sending you a private message now.

      I called my cousin and he said his was still not working either.

      Comment

        #4
        Re: First time disc conversion credit not working?

        I just looked on the page that says it gives the $2.00 credit ( http://www.vudu.com/in_home_disc_to_digital.html ) and it says that it is

        This Promotion is available from May 29, 2013 through June 30, 2014 (the "Promotion Period"). If you create a VUDU account during the Promotion Period or you have an existing account as of the start of the Promotion Period, VUDU will issue you a two dollar ($2.00 USD) credit, which will be automatically applied; however, the credit is only good towards your next conversion of a DVD or Blu-ray disc (each a "disc") via VUDU's In-Home Disc to Digital service. You are limited to one two-dollar ($2.00 USD) credit per user account during the Promotion Period. This credit will expire automatically ninety (90) days from the date on which VUDU issued the credit to you.
        Maybe because the system hasnt updated from the "new" promotion that we are on? As it is clearly past June 30th

        Comment

          #5
          Re: First time disc conversion credit not working?

          Originally posted by DanielH View Post
          If your credit isn't working still, please send me a private message including your account email address.
          I'm having the same problem. I only really signed up at the forum here to get help after I saw this topic. Can you help me too? I'm not sure if the deal is over, messed up or if I did something wrong. Any help would be really appreciated.

          Comment

            #6
            Re: First time disc conversion credit not working?

            Anyone know if and when this will ever get fixed? I have talked several people into signing up with Vudu pointing to this promotion as one of the selling points. So far I've heard back from four people that haven't gotten their credit to work. Three of them lost interest after it not working but I think I've talked my cousin into filing a support ticket or posting here.

            Comment

              #7
              Re: First time disc conversion credit not working?

              Originally posted by RogerJ View Post
              Anyone know if and when this will ever get fixed? I have talked several people into signing up with Vudu pointing to this promotion as one of the selling points. So far I've heard back from four people that haven't gotten their credit to work. Three of them lost interest after it not working but I think I've talked my cousin into filing a support ticket or posting here.
              When I did the first time conversion the credit didn't appear in my cart, however after the order was complete my account history did show the credit was applied. Cart showed total of $25.00, account history showed $25.00 - $2.00 final total $23.00.

              Comment

                #8
                Re: First time disc conversion credit not working?

                Originally posted by Blurayfan View Post
                When I did the first time conversion the credit didn't appear in my cart, however after the order was complete my account history did show the credit was applied. Cart showed total of $25.00, account history showed $25.00 - $2.00 final total $23.00.
                My cousin can't even checkout. It wants to charge him and asks him for his credit card. Not really a big deal at this point, though. He just wanted to try it out and has already lost interest despite my best efforts. Too much complication for him to file a support ticket and he's not comfortable adding his credit card yet despite my testimonial.

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