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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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True Blood now UV enabled

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  • AwfulWaffle
    replied
    Re: True Blood now UV enabled

    Banshee Season 1 and Behind the Candelabra are now UV enabled.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: True Blood now UV enabled

    Originally posted by racehorse View Post
    Hi.

    I have contacted Flixster twice about this issue. My copies of Seasons 1, 2, and 3 which Flixster recognizes are not being recognized at Vudu. I will appreciate it if you can help resolve this. Here is the latest reply from Flixster:

    "Thank you for contacting Flixster Customer Care for UltraViolet?. I appreciate the opportunity to assist you today and apologize for any technical issues you are experiencing.

    In order to resolve the request you have described, please refer to the VUDU website for more information : http://www.vudu.com or contact VUDU support directly at http://www.vudu.com/support.

    Thank you for contacting us today. If you have any additional questions please click here."



    - Flixster Customer Care for UltraViolet?
    http://support.ultraviolet.flixster.com
    This may not be something that we can resolve for you. I would have to check your VUDU account to be sure. Flixster may have the season level ALID's for True Blood exporting. It should be updated there to export ALID's for each episode instead. As i said, i would have to take a look at your VUDU account to confirm this.

    Leave a comment:

  • racehorse
    replied
    Re: True Blood now UV enabled

    Originally posted by DanielH View Post
    As some have said, sometimes it can take awhile to export/import. This is especially true when it comes to larger libraries. If it hasn't moved over by the end of the weekend, let me know and i'll try to force it to sync.
    Hi.

    I have contacted Flixster twice about this issue. My copies of Seasons 1, 2, and 3 which Flixster recognizes are not being recognized at Vudu. I will appreciate it if you can help resolve this. Here is the latest reply from Flixster:

    "Thank you for contacting Flixster Customer Care for UltraViolet?. I appreciate the opportunity to assist you today and apologize for any technical issues you are experiencing.

    In order to resolve the request you have described, please refer to the VUDU website for more information : http://www.vudu.com or contact VUDU support directly at http://www.vudu.com/support.

    Thank you for contacting us today. If you have any additional questions please click here."



    - Flixster Customer Care for UltraViolet?
    http://support.ultraviolet.flixster.com

    Leave a comment:

  • dbrandom
    replied
    Re: True Blood now UV enabled

    Season 5 ported over for me, but Season one has yet to, and it's been a week.

    Leave a comment:

  • RogerJ
    replied
    Re: True Blood now UV enabled

    An excerpt from my lasted from from Flixster...
    I have re-inserted the requested titles to fix the codes associated with them. Note: Only "True Blood" is available on Vudu for HBO.
    But STILL no change on Season 4 of True Blood and none of my other HBO shows are showing.

    Leave a comment:

  • AwfulWaffle
    replied
    Re: True Blood now UV enabled

    Originally posted by racehorse View Post
    I got this reply from Flixster support.


    "I do apologize but Vudu has a different arrangement with HBO. They offer a non UltraViolet version of HBO shows. Because of this your UltraViolet copies will not show up in Vudu. Again we apologize for the inconvenience."

    If Vudu can fix this issue where my Seasons 1, 2, and 3 of True Blood show up I will appreciate it.

    I also have Seasons 1 of Boardwalk Empire and Game of Thrones which Flixster recognizes but Vudu does not.

    Hopefully they will be available on Vudu soon as well.

    Thanks.
    Sounds like you got a misinformed rep. They fixed all of my True Blood, and every other HBO show for Target. I'd try again.

    Leave a comment:

  • racehorse
    replied
    Re: True Blood now UV enabled

    Originally posted by AwfulWaffle View Post
    I had the same problem but Flixster support fixed them all by refreshing them, along with my other HBO shows...segue...

    All HBO shows (that came with a code) are UV on Target Ticket now. So hopefully it's only a matter of time for VUDU.
    I got this reply from Flixster support.


    "I do apologize but Vudu has a different arrangement with HBO. They offer a non UltraViolet version of HBO shows. Because of this your UltraViolet copies will not show up in Vudu. Again we apologize for the inconvenience."

    If Vudu can fix this issue where my Seasons 1, 2, and 3 of True Blood show up I will appreciate it.

    I also have Seasons 1 of Boardwalk Empire and Game of Thrones which Flixster recognizes but Vudu does not.

    Hopefully they will be available on Vudu soon as well.

    Thanks.

    Leave a comment:

  • RogerJ
    replied
    Re: True Blood now UV enabled

    Originally posted by RogerJ View Post
    I have Seasons 4, 5 and 6 of True Blood. 5 and 6 have synced up but 4 has not yet. And I have Season 1 of Strike Back which has not synced up yet, either. Hopefully they will soon, though.
    Originally posted by AwfulWaffle View Post
    I had the same problem but Flixster support fixed them all by refreshing them, along with my other HBO shows...segue...

    All HBO shows (that came with a code) are UV on Target Ticket now. So hopefully it's only a matter of time for VUDU.
    Originally posted by DanielH View Post
    As some have said, sometimes it can take awhile to export/import. This is especially true when it comes to larger libraries. If it hasn't moved over by the end of the weekend, let me know and i'll try to force it to sync.
    I filed a ticket with Flixster. They said they refreshed all my shows but i'm seeing no change yet on Vudu. On TargetTicket I now see 3 random episodes of True Blood but nothing more. I replied to Flixster with the same info but I'm still waiting to hear back. Anyone have any other ideas?


    Update: Flixster has gotten back to me and now says that they've manually re-added all my HBO shows. But there is still no change on Vudu. (Or Target) I disconnected my UV account from Vudu and re-linked it just to be sure. Even the HBO shows that are showing in Vudu, though, are showing check-marks next to each episode but still have prices under "Own" rather than just showing that I own the season. Any help would be greatly appreciated. Thanks.
    Last edited by RogerJ; 09-05-2014, 01:25 PM. Reason: Update

    Leave a comment:

  • AwfulWaffle
    replied
    Re: True Blood now UV enabled

    Originally posted by Tracer View Post
    Mine were not showing up with other UV providers not just Vudu. Contacting Flixster support got the issue resolved
    I had the same problem but Flixster support fixed them all by refreshing them, along with my other HBO shows...segue...

    All HBO shows (that came with a code) are UV on Target Ticket now. So hopefully it's only a matter of time for VUDU.

    Leave a comment:

  • Tracer
    replied
    Re: True Blood now UV enabled

    Mine were not showing up with other UV providers not just Vudu. Contacting Flixster support got the issue resolved

    Leave a comment:

  • AwfulWaffle
    replied
    Re: True Blood now UV enabled

    Originally posted by DanielH View Post
    As some have said, sometimes it can take awhile to export/import. This is especially true when it comes to larger libraries. If it hasn't moved over by the end of the weekend, let me know and i'll try to force it to sync.
    Any chance we'll see more HBO shows get the UV treatment soon, Dan?

    Leave a comment:

  • AwfulWaffle
    replied
    Re: True Blood now UV enabled

    I redeemed all 6 seasons at Flixster. I have 5 & 6, but not 1-4.

    1-4 show up in my UV library as seasons. 5-6 show up as episodes (as shows redeemed at Flixster usually do). Wonder if that has anything to do with it.

    Leave a comment:

  • RogerJ
    replied
    Re: True Blood now UV enabled

    I have Seasons 4, 5 and 6 of True Blood. 5 and 6 have synced up but 4 has not yet. And I have Season 1 of Strike Back which has not synced up yet, either. Hopefully they will soon, though.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: True Blood now UV enabled

    As some have said, sometimes it can take awhile to export/import. This is especially true when it comes to larger libraries. If it hasn't moved over by the end of the weekend, let me know and i'll try to force it to sync.

    Leave a comment:

  • Tracer
    replied
    Re: True Blood now UV enabled

    Having the same issue Flixster redemptions not porting over to Vudu.

    Leave a comment:

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