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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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In store disc to digital

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  • terpfan1980
    replied
    Re: In store disc to digital

    I wasted a trip to my local store tonite only to have the process fail again.

    While it may be getting fixed in some stores, it isn't getting fixed everywhere

    Leave a comment:


  • Capt-Cupcake
    replied
    Re: In store disc to digital

    Originally posted by danglin709 View Post
    My 3 stores in sioux falls south dakota all were not working last month all three are now working and have associates that know how to use the system.
    Good to know! I havent even stepped foot into my local store because I was waiting for an update on here from DanielH. If the stores are finally starting to get the Fuji system working, I might need to give my local store a call and verify if theirs is up. It's been not working since late September, so it would be wonderful if it is.

    Leave a comment:


  • smartcooky75
    replied
    Re: In store disc to digital

    my 2 stores here in findlay,ohio their systems are down. BUT i called another walmart about 25 mins away they said theirs WAS working..going there tomorrow..will keep you updated..

    to those TRYING to find a Walmart that works..keep persistant...hopefully you too, will find one.

    Leave a comment:


  • danglin709
    replied
    Re: In store disc to digital

    My 3 stores in sioux falls south dakota all were not working last month all three are now working and have associates that know how to use the system.

    Leave a comment:


  • Gnatevil
    replied
    Re: In store disc to digital

    Originally posted by Mdg4486 View Post
    My store today mentioned they had been recently having issues but she said she would try anyway. She was surprised when it actually worked. I was able to get 30 discs copied over today!
    Where are you located and do you know what system your walmarts have? The stores in my area have the Fuji system and that is what is not working.

    Leave a comment:


  • smartcooky75
    replied
    Re: In store disc to digital

    apparently at my 2 walmarts in town...Findlay,Ohio there is only 1 person in the whole store for each store that even KNOWS how to do this? not by chance she is a manager!!

    i went to one store 2 times now working on trip 3 tomorrow 1-8-2014.

    so far no luck..will update when i get back...stay tuned

    TB

    Leave a comment:


  • Mdg4486
    replied
    Re: In store disc to digital

    My store today mentioned they had been recently having issues but she said she would try anyway. She was surprised when it actually worked. I was able to get 30 discs copied over today!



    Originally posted by scottmccullar View Post
    On January 5, 2015, I went to two Wal-Marts in Springfield, Illinois to try and do disc-to-digital that both failed.

    The first Wal-Mart that I went to was:

    Store #3602
    Springfield Walmart Supercenter
    1100 Lejune Dr
    Springfield, IL 62703

    While the Wal-Mart employee at this first location working the Photolab Center was very kind and had helped me before in purchasing a camera last summer, she apologized and told me she didn't know how to do the VUDU Disc-to-Digital conversion when I brought in my discs with my printed out list. She said it had been more than a year since they've done this and that I'd have to try another Wal-Mart.

    I went to a second store afterwards at:

    Store #3210
    Springfield Walmart Supercenter
    2760 No. Dirksen Pkwy
    Springfield, IL 62702

    I was at the Photolab for about one hour as the Photolab Center person and an Electronics Shift Manager both worked together for an hour trying to get my list "pushed through" with the system but it timed out. The Photolab Center clerk called someone on Vudu support line on the telephone and was on there for at least 20 minutes trying to solve my problem. My original list had nearly 45 discs to convert and they at first told me that was too many. They tried cutting it down to 10 films but still couldn't get it to go through.

    After an hour, they told me sorry but they couldn't help me do the Disc-to-Digital transfer with my list and discs. They were kind employees and did all that they seemed they could do. I was told that there might have to be a tech call made and was told to "try another Walmart".

    Like many here, I've converted almost 200 Blu-Rays here at home on my personal computer with Disc-to-Digital just fine, but there are another 100 discs or so that couldn't be read or were having problems. I'd like to convert my entire library of Blu-Rays and DVDs to Ultraviolet/Vudu if possible. I know there are many that SHOULD be eligible for Disc-to-Digital conversion but the local Walmarts in Springfield, Illinois were unable to help. There is a third Walmart in town that I could try, but after reading this forum, I see that this may be a whole systems problem that Vudu and Walmart may need to figure out.

    Please let me know if there are other solutions. Heck, I'd even photograph holding each disc and cover and email it in if that was permissible to prove I own the discs.

    If something should change to fix the problem in the Springfield, Illinois area, please let me know.

    Thank you,
    Scott

    Leave a comment:


  • scottmccullar
    replied
    Re: In store disc to digital

    On January 5, 2015, I went to two Wal-Marts in Springfield, Illinois to try and do disc-to-digital that both failed.

    The first Wal-Mart that I went to was:

    Store #3602
    Springfield Walmart Supercenter
    1100 Lejune Dr
    Springfield, IL 62703

    While the Wal-Mart employee at this first location working the Photolab Center was very kind and had helped me before in purchasing a camera last summer, she apologized and told me she didn't know how to do the VUDU Disc-to-Digital conversion when I brought in my discs with my printed out list. She said it had been more than a year since they've done this and that I'd have to try another Wal-Mart.

    I went to a second store afterwards at:

    Store #3210
    Springfield Walmart Supercenter
    2760 No. Dirksen Pkwy
    Springfield, IL 62702

    I was at the Photolab for about one hour as the Photolab Center person and an Electronics Shift Manager both worked together for an hour trying to get my list "pushed through" with the system but it timed out. The Photolab Center clerk called someone on Vudu support line on the telephone and was on there for at least 20 minutes trying to solve my problem. My original list had nearly 45 discs to convert and they at first told me that was too many. They tried cutting it down to 10 films but still couldn't get it to go through.

    After an hour, they told me sorry but they couldn't help me do the Disc-to-Digital transfer with my list and discs. They were kind employees and did all that they seemed they could do. I was told that there might have to be a tech call made and was told to "try another Walmart".

    Like many here, I've converted almost 200 Blu-Rays here at home on my personal computer with Disc-to-Digital just fine, but there are another 100 discs or so that couldn't be read or were having problems. I'd like to convert my entire library of Blu-Rays and DVDs to Ultraviolet/Vudu if possible. I know there are many that SHOULD be eligible for Disc-to-Digital conversion but the local Walmarts in Springfield, Illinois were unable to help. There is a third Walmart in town that I could try, but after reading this forum, I see that this may be a whole systems problem that Vudu and Walmart may need to figure out.

    Please let me know if there are other solutions. Heck, I'd even photograph holding each disc and cover and email it in if that was permissible to prove I own the discs.

    If something should change to fix the problem in the Springfield, Illinois area, please let me know.

    Thank you,
    Scott

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: In store disc to digital

    Originally posted by terpfan1980 View Post
    Any updates? My list of things needing to be converted in store is getting longer and I'm growing older hoping to be able to get those conversions done.
    Hello Terp,

    Jake posted this in another thread. But, the proper people are working to correct the issue. We'll try to provide more information when it's been passed along to us.

    Leave a comment:


  • terpfan1980
    replied
    Re: In store disc to digital

    Originally posted by DanielH View Post
    Checking on this.
    Any updates? My list of things needing to be converted in store is getting longer and I'm growing older hoping to be able to get those conversions done.

    Leave a comment:


  • tsken02
    replied
    Re: In store disc to digital

    I tried my store again today, still no joy:

    Store #1861
    Oak Park Heights Walmart Supercenter
    5815 Norell Ave N
    Oak Park Heights, MN 55082
    (651) 439-7476

    Went to the Photo desk. After searching for the book for 20 minutes, they were able to get to the Vudu site, but could not sign in. The Store, Associate ID, and Password were in the book, but they couldn't get it to work.

    I spoke with Keith the Zone Manager, who was in the store today. He tried it too, then called someone. He told me store D2D no longer works. and they should remove the advertising. He promised to "get into it" as he was not aware it was not working. He was not willing to call Field Support, as it would take hours to reach a human today.

    Leave a comment:


  • jenny1701
    replied
    Re: In store disc to digital

    My Walmart store could not do D2D either..kept timing out
    Walmart Supercenter
    910 Joe Mann Blvd
    Midland, MI 48642

    felt bad the poor guy did not know what else to do

    Leave a comment:


  • timshel
    replied
    Re: In store disc to digital

    Apparently my local store has not yet updated. Was able to convert today at

    Walmart Supercenter #826
    4600 East Main
    Farmington, New Mexico 87402

    Leave a comment:


  • lisacd
    replied
    Re: In store disc to digital

    Originally posted by DanielH View Post
    If you've encountered the problem described in this thread at a Walmart store, please reply with the store number where you encountered the issue. If you don't know the store number, post the store location. Thanks, everyone!
    I encountered this problem last week at this store:

    Bozeman Walmart Supercenter
    1500 N 7Th Ave Bozeman MT , 59715
    (406) 585-8788

    I've successfully converted about 200 movies at home, but I have another 40-50 discs that should be eligible but won't go through on my home computer. As directed, I brought them to my nearest Walmart, but no one there knows how to operate their "new system." An employee named Cindy tried to convert my movies, got an error message, emailed "the tech department" for assistance, but after a week had gotten no response. She apologized and told me there "was nothing else she could do." That's the only Walmart in an 80-mile radius from my home, so it's the only option for me.

    Given the amount of time and money I've invested in converting (most of) my collection to Vudu, I sure hope someone here can help.

    - Lisa

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: In store disc to digital

    Originally posted by Capt-Cupcake View Post
    DanielH, have there been any updates on this Fuji issue ??
    Checking on this.

    Leave a comment:

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