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Deliver Us From Evil...

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    Deliver Us From Evil...

    I am getting an error when I enter this code. Please fix this ASAP.

    #2
    Re: Deliver Us From Evil...

    Yeah, me too. I'm getting a message saying that my code is invalid.

    Comment


      #3
      Re: Deliver Us From Evil...

      Same here. This happens all the time with A Sony movie on Vudu. One will blame the other and the customer gets the shaft. It usually gets resolved after a week or so.

      Comment


        #4
        Re: Deliver Us From Evil...

        Same as the others posting here. I enter the code and it says "Invalid Code" on the Vudu site.

        So, I go to the site entered on the redemption sheet: sonypictures.com/uvredeem and it takes me to the Ultraviolet site and then I click on Redeem Code and it just says go to sites like Vudu, etc. to redeem the code where I went first (Vudu) where it didn't work anyway.

        Really frustrating some times. (2) weeks ago I purchased Houdini on Blu-ray, typed in the redemption code and it just gave me S1 E0 and I didn't get the movie at all!!! So, I had to file a support case, take pictures of my Blu-rays and the code and then wait a couple of days for the digital copy.

        Now this . . .

        Comment


          #5
          Re: Deliver Us From Evil...

          Originally posted by llibal View Post
          Same as the others posting here. I enter the code and it says "Invalid Code" on the Vudu site.

          So, I go to the site entered on the redemption sheet: sonypictures.com/uvredeem and it takes me to the Ultraviolet site and then I click on Redeem Code and it just says go to sites like Vudu, etc. to redeem the code where I went first (Vudu) where it didn't work anyway.

          Really frustrating some times. (2) weeks ago I purchased Houdini on Blu-ray, typed in the redemption code and it just gave me S1 E0 and I didn't get the movie at all!!! So, I had to file a support case, take pictures of my Blu-rays and the code and then wait a couple of days for the digital copy.

          Now this . . .
          I didn't have a problem redeeming my copy at Sony.

          http://sonypicturesstore.com/redeem.html

          Comment


            #6
            Re: Deliver Us From Evil...

            The problem is redeeming the code on Vudu (all redemption codes are coming up as invalid--I'm assuming for the HD codes) not redeeming them on another redemption provided.

            @Daniel, can you check on the status of why codes are not redeeming for this movie?


            Thanks

            Comment


              #7
              Re: Deliver Us From Evil...

              I am receiving this error too! I have 3 copies of the DVD, all are not redeeming on Vudu or UVVU...
              Hoping this is fixed soon with UV!

              Comment


                #8
                Re: Deliver Us From Evil...

                Originally posted by jgiovanni View Post
                The problem is redeeming the code on Vudu (all redemption codes are coming up as invalid--I'm assuming for the HD codes) not redeeming them on another redemption provided.

                @Daniel, can you check on the status of why codes are not redeeming for this movie?


                Thanks
                I sent out an email to check on this one last night. Just waiting to hear back

                Comment


                  #9
                  Re: Deliver Us From Evil...

                  I am getting an invalid code error when trying to redeem also.

                  Comment


                    #10
                    Re: Deliver Us From Evil...

                    Just redeem threw Sony and it will show up here.

                    Comment


                      #11
                      Re: Deliver Us From Evil...

                      Originally posted by KC48FAN View Post
                      I didn't have a problem redeeming my copy at Sony.

                      http://sonypicturesstore.com/redeem.html
                      Thanks!! That did work and the movie did show up on Vudu!

                      Except it had been so long since I had been to the Sony site, I had forgotten my password and had to have them reset it. lol

                      Thanks again!

                      Comment


                        #12
                        Re: Deliver Us From Evil...

                        I went ahead and redeemed the code at Sony's site and it now shows up in my Vudu account. Not sure what happened but at the end of the day I got what I wanted.

                        Comment


                          #13
                          Re: Deliver Us From Evil...

                          Daniel,

                          Any updates on when this title will be redeemable. I also sent you a pm about this a few days ago.


                          Thanks

                          Comment


                            #14
                            Re: Deliver Us From Evil...

                            I was having the same issue with vudu trying to redeem this title. Got the same "invalid code" message. Had to redeem on flixster and it showed up on my vudu account.

                            Comment


                              #15
                              Re: Deliver Us From Evil...

                              Seems like the codes are working for redemption now guys.

                              Comment

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