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Disc to digital location error

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    Disc to digital location error

    Hi, I am trying to use disc to digital but google maps shows my location different then my billing address. How do I resolve that since I am actually sitting in my bedroom?

    #2
    Do you have the GPS accuracy at the highest setting on your phone? If that doesn't resolve your issue you will need to contact Google to get your location fixed.

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      #3
      If you live in an apartment, try getting rid of the apartment number. I've heard that sometimes that works.

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        #4
        I've been having the same problem for a couple of months. Everything worked fine at first. Now my location is screwed up. I've been trying to deal with customer service the entire time and now they won't even respond.

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          #5
          I've been unable to get mine to work. I keep getting location errors. Billing address matches Google address. I even went into Google and got the location pin to match my physical location exactly. I've contacted customer service and they've said oh well, it should work.

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            #6
            I had this problem just recently. I unistalled and reinstalled the app and it started working. Wierdness abounds with the Vudu App apparently.

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              #7
              I'm having the same problem. If I find a fix I'll post here.

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                #8
                My billing address is a PO Box which clearly is NOT located where I live. How does this get resolved. I can't go to the post office to do these conversions!!!!!

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                  #9
                  Mobile D2D will not work from PO Boxes, it has to be a real physical address.

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                    #10
                    Originally posted by Gnatevil View Post
                    I had this problem just recently. I uninstalled and reinstalled the app and it started working. Weirdness abounds with the Vudu App apparently.
                    Uninstalling and Reinstalling the Vudu App also fixed my Disc to Digital location problems I was having. Works fine now.

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                      #11
                      I had try everything, but still no luck. The App can recognize the location, even though Google Maps indicates differently... Cleared Cache, History, Uninstalled App, Reset Phone, Took off Apartment #, and nothing for months.
                      I hope the technical department can find the issue.

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