Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
See more
See less

Location error emails ignored

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Location error emails ignored

    At what point does customer service respond to emails? I started a help ticket 6/17/18 for a location error in the D2D app. Went through all of the troubleshooting steps the first day or two. No one has responded to any emails since 6/19. How can I get some help with the issue? I would love to use this feature again. I am trying to give you money. Take it.

    #2
    I'll take a look at your case and see what we can do for you, thanks.

    Comment


      #3
      What did you find out?

      Comment


        #4
        Almost three months since I opened my ticket with the help desk and almost a month since Felipe said he would take a look. Still nothing,

        Comment


          #5
          Look for an email from me real soon.

          Comment


            #6
            It is working now. Thank you.

            Comment

            Working...