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BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

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    #1

    BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

    I've been having some problems with getting Vudu to Go or my BD drive or some combination of both to recognize BDs when trying to do D2D and was hoping that someone here could provide some insight or help into resolving this issue.

    Here's some background and info:

    Computer: iMac running OS 10.6.8
    Drive: Samsung External BD Writer drive (SE-506BB)
    Vudu-To-Go: 2.2.0

    I bought the Samsung BD Drive a few years ago and did many of rounds of in-home D2D with no problems other than the normal hitches, like some titles not being eligible or not being recognized correctly. However, the BD drive always recognized the disc, even though the Vudu-To-Go app may have said the title was ineligible for D2D or misidentified the disc.

    After that initial burst of D2Ds, I didn't really do too many for a couple years until I realized that some of the promo credits I had in my account had expiration dates associated with them and so tried to do some more D2Ds to use up some of my credits before they expired. However, when I tried, the BD drive didn't seem to recognize any of the discs anymore (or at least the V2G app didn't ever seem to think a disc was inserted into the drive).

    At first, I thought it might just be particular titles it was having trouble with (which has happened before) and so tried a bunch of other ones, and none of them worked. I checked to make sure those titles were D2D eligible and they were.

    Next, I checked to see if the drive itself was faulty by inserting a DVD and trying to play it with the DVD Player (I don't have a BD player program for my Mac so I had to test the drive's functionality using a DVD instead), and it worked just fine, so I'm pretty sure the drive itself is working. I think that there is something going on with the V2G app or the way it interacts with the Samsung drive.

    I'm pretty sure the V2G app in general is working since it seems like lots of other people online are not having issues, so I'm thinking that there is something about the way the V2G app and the drive are interacting, or how these interact with a Mac, that is the problem.

    I tried looking up the drive on Samsung's site to see if maybe there was an updated driver, but I can't find this (or any external BD drive) on their site at all, even the current versions. (Amazon still seems to be selling current versions of this external BD writer, so I'm not sure why I can't find them on the Samsung site, unless there is a different Samsung site?).

    Has anyone had a similar problem, or have any ideas what could be the problem?

    I would really like to do some more in home D2D (so I can get the in home 50% discount for doing more than 10 at a time), and I would really like to use up some more of my VUDU credits before any more expire (the only thing I use my VUDU credits on are D2D). I've already lost quite a bit of my VUDU credits simply from them expiring because I can't get the in home D2D to work and the expiration dates on my credits have come and gone.

    Can anyone help on this?

    Thanks,
    Michael
    Tags: None
    #2
    Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

    What titles specifically are you having issues with? The fact that DVDs work, makes me think the drive is working correctly.

    Comment

      #3
      Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

      Originally posted by ChristopherRobin View Post
      What titles specifically are you having issues with? The fact that DVDs work, makes me think the drive is working correctly.
      Must remember, there are normally 2 different lasers in the Bluray player. One reads Blurays the other DVDs. Different wavelengths for different media. One may work and the other may not.

      Comment

        #4
        Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

        Originally posted by Gnatevil View Post
        Must remember, there are normally 2 different lasers in the Bluray player. One reads Blurays the other DVDs. Different wavelengths for different media. One may work and the other may not.
        I've had tons of problems with D2D. I'm more inclined to think it's the movies being converted before I rule out the BD drive.

        Comment

          #5
          Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

          Originally posted by ChristopherRobin View Post
          What titles specifically are you having issues with? The fact that DVDs work, makes me think the drive is working correctly.
          Thanks for the response, ChristopherRobin.

          I've tried a bunch that are on the D2D eligible list. I can't remember them all now, but off the top of my head I've tried Stand By Me, Crouching Tiger, and the 3 Alvin and the Chipmunks movies. I know I've tried others, as well as some of which I successfully D2D'd in the past (I started testing titles I knew from personal history to have worked, just to try them out). The Vudu To Go app just behaved as if no disc were inserted at all. In the past, when I used a disc that was not recognized or that was not eligible, at least there was some indication that it recognized there was a disc inserted. Now, nothing.

          (BTW, same ChristopherRobin from blu-ray.com?)

          Comment

            #6
            Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

            Originally posted by Gnatevil View Post
            Must remember, there are normally 2 different lasers in the Bluray player. One reads Blurays the other DVDs. Different wavelengths for different media. One may work and the other may not.
            Good point, Gnatevil. I didn't think of that.

            I did test the drive out with some DVDs just to make sure the drive was working, but I didn't think that DVDs might work but not BDs since they are using different lasers. If that were the reason for my problems, that would be most unfortunate, since that basically means I would probably need to get another drive.

            I would've checked the ability of the drive to just do basic playback of BDs but I'm on a Mac and I don't think there are any playback software programs for BDs, only DVDs.

            I did try on my work PC as well and it wasn't able to recognize any discs there either. If there are any free BD playback programs for the PC perhaps I could download and try that out on my PC just to see if the drive has BD playback capability. Actually, on my work PC, the Vudu To Go app kept getting the "Not Responding" message, so I'm not actually sure if the drive works on the PC or not since it keeps getting hung up on the app itself.

            Comment

              #7
              Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

              Originally posted by michaeljoo View Post
              Thanks for the response, ChristopherRobin.

              I've tried a bunch that are on the D2D eligible list. I can't remember them all now, but off the top of my head I've tried Stand By Me, Crouching Tiger, and the 3 Alvin and the Chipmunks movies. I know I've tried others, as well as some of which I successfully D2D'd in the past (I started testing titles I knew from personal history to have worked, just to try them out). The Vudu To Go app just behaved as if no disc were inserted at all. In the past, when I used a disc that was not recognized or that was not eligible, at least there was some indication that it recognized there was a disc inserted. Now, nothing.

              (BTW, same ChristopherRobin from blu-ray.com?)
              Yep, same guy at blu-ray.com.

              I have a generic usb external blu-ray drive using Mac OSX 10.10. I am running the latest vudu-to-go app and don't appear to be having any problems reading discs. I unfortunately don't have any of the discs mentioned above.

              I'm wondering if the operating system is causing trouble since you are still on 10.6.8?

              Comment

                #8
                Re: BDs not recognized by Samsung SE-506BB on Vudu to Go on Mac

                Originally posted by michaeljoo View Post
                Good point, Gnatevil. I didn't think of that.

                I did test the drive out with some DVDs just to make sure the drive was working, but I didn't think that DVDs might work but not BDs since they are using different lasers. If that were the reason for my problems, that would be most unfortunate, since that basically means I would probably need to get another drive.

                I would've checked the ability of the drive to just do basic playback of BDs but I'm on a Mac and I don't think there are any playback software programs for BDs, only DVDs.

                I did try on my work PC as well and it wasn't able to recognize any discs there either. If there are any free BD playback programs for the PC perhaps I could download and try that out on my PC just to see if the drive has BD playback capability. Actually, on my work PC, the Vudu To Go app kept getting the "Not Responding" message, so I'm not actually sure if the drive works on the PC or not since it keeps getting hung up on the app itself.
                Was just thinking, when you load the Blu ray on your mac, does the title and disc icon show up in Finder? That way you can at least determine if the blu ray laser is working correctly.

                Comment

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