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Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

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    #1

    Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

    The D2D rights for these eligible titles clearly exist, as they are available as in-store D2D.

    Can you please update / upgrade the Gracenote database that Vudu2Go uses to include these titles?

    We've waited a long time.
    Tags: None
    #2
    Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

    Originally posted by Rex Strother View Post
    The D2D rights for these eligible titles clearly exist, as they are available as in-store D2D.

    Can you please update / upgrade the Gracenote database that Vudu2Go uses to include these titles?

    We've waited a long time.
    This would be fantastic...

    Comment

      #3
      Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

      The photo booth attendants at Walmart really loath doing it. It would really do them a favor.

      Comment

        #4
        Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

        Surprising that no one at VUDU addresses this issue. It's been asked probably hundreds of times on these threads, and there's never an explanation I've seen (well, there was the whole "it's in beta" thing - but after a couple years ...).

        We are pretty sure it's a Gracenote database issue (used for verification by V2G app), so the best guess is there's an annual update of that database that VUDU doesn't want to pay for or install.

        We'd think they could add/update the existing database themselves via all the data they've collected from "Manually Verify" disc errors (when you're asked what movie disc you put in), but either they're not really collecting and it's a joke, or they don't want to use the data for some reason.

        I don't know what the overall success rate for V2G in recognizing legitimate eligible discs is, but my experience is bout 60%. I know of the 8,000+ eligible titles, there are only working discs found for 5,800-ish, so that leaves 2,200 titles you simply can't use V2G for.

        Comment

          #5
          Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

          I would D2D so many newer titles if they were updated for in-home conversion. I have a few Walmart stores in my area, but all but two say they don't do D2D, and the one that does always claims their system is down, which it has been down for nearly two years since I tried for the first time.

          Comment

            #6
            Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

            Originally posted by Rex Strother View Post
            We are pretty sure it's a Gracenote database issue (used for verification by V2G app), so the best guess is there's an annual update of that database that VUDU doesn't want to pay for or install.
            I believe this is the case because on reddit someone spoke with Gracenote and was basically told vendors have to basically license newly updated catalogs of films and music and it is their choice. I kinda wish they just let us users help build out the catalog by submitting discs and after so many matching submissions, it is added.

            Comment

              #7
              Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

              Most 2013+ titles are Ultraviolet and/or have eCopy codes included with the DVD. The D2D program is meant to be an inexpensive way to add older (pre-UV) DVD titles to your Ultraviolet locker. Studios generally don't offer new titles via D2D if they already include a digital redemption with the disc.

              That said, if you have examples of recent titles that you are sure are available in as D2D but are not recognized by the Vudu2Go D2D app feel free to list them.

              http://www.vudu.com/in_home_disc_to_digital.html

              Comment

                #8
                Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                Originally posted by Jake View Post
                Most 2013+ titles are Ultraviolet and/or have eCopy codes included with the DVD. The D2D program is meant to be an inexpensive way to add older (pre-UV) DVD titles to your Ultraviolet locker. Studios generally don't offer new titles via D2D if they already include a digital redemption with the disc.

                That said, if you have examples of recent titles that you are sure are available in as D2D but are not recognized by the Vudu2Go D2D app feel free to list them.

                http://www.vudu.com/in_home_disc_to_digital.html
                Just look at these threads. Nothing after 2013 works even though lots of post 2013 movies have been added.
                https://forum.vudu.com/showthread.ph...Mapping-Issues
                https://forum.vudu.com/showthread.ph...tal-Title-List

                Also, if a new Blu Ray or DVD gets released for an older catalog movie the D2D program won't read them either if the new discs was post 2013. The weird thing is the competing d2d services would at least read the discs correctly though their d2d eligible movies pale in comparison to Vudu's.

                Comment

                  #9
                  Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                  Originally posted by Jake View Post
                  Studios generally don't offer new titles via D2D if they already include a digital redemption with the disc.

                  if you have examples of recent titles that you are sure are available in as D2D but are not recognized by the Vudu2Go D2D app feel free to list them.
                  Jake - no discs (not one, not DVD or BR) from mid-2013 to 2016 is recognized by Vudu2Go (and only about 10-12 titles from early 2013 are recognized).

                  At the same time, VUDU has added 862 titles dated 2013-2016 to the D2D-eligible list.

                  That's 862 titles just from 2013-2016 that a customer can only take in-store (which, if you've read the forums, is so hit-miss as to individual store training as to be well documented as a training issue). So, that's a lot of missing titles in V2G in just those 4 years.

                  Of those 862 tiles which are D2D eligible (which studios gave VUDU D2D rights to), 661 came with UV redemption codes. So including codes has clearly not ended or slowed the D2D program for new release titles.

                  Here's a total breakdown of 2010-2016 D2D titles added (with or without code being included)

                  2010: 97 had a code out of 357 D2D Titles Added (or 260 without a code)
                  2011: 141 had a code out of of 381 D2D Titles Added (or 240 without a code)
                  2012: 157 had a code out of 308 D2D Titles Added (or 151 without a code)
                  2013: 207 had a code out of 304 D2D Titles Added (or 97 without a code)
                  2014: 238 had a code out of 308 D2D Titles Added (or 70 without a code)
                  2015: 171 had a code out of 203 D2D Titles Added (or 32 without a code)
                  2016 (so far): 47 had a code out of 51 D2D Titles Added (or 4 without a code)

                  Comment

                    #10
                    Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                    Out of the movies that I own:

                    2x 2013 work
                    0x 2014 work
                    0x 2015 work
                    0x 2016 work

                    If you want me to honestly list which dont work, I will, but its in like the 300's mark... I've had to resort to using Flixster, CinemaNow, and even heaven forbid, purchasing a Kaleidescape player to do in-home D2D for the new movies (since Flixster and CinemaNow dont allow Blurays to be read) because my Walmart refuses to learn how to do In-Store D2D and because there is no stamper, the one employee that DOES know how.... uses Sharpie's on my disc. So yeah.. no thanks Walmart..

                    Comment

                      #11
                      Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                      And the new release titles we're discussing are recognized by CinemaNow's app* and by Kaleidescape players - so clearly new release D2D is possible "in home" - just VUDU is lagging in some kind of database update.

                      And that is frustrating when every email I receive from VUDU (and/or visiting it's home pages) touts their in-home D2D program, even including images of new release titles you can't do at home (currently).

                      *(Flixster's app was also able to recognize new release titles - but of course, Flixster is no longer a streaming provider)

                      Comment

                        #12
                        Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                        Originally posted by Jake View Post
                        ...if you have examples of recent titles that you are sure are available in as D2D but are not recognized by the Vudu2Go D2D app feel free to list them.

                        http://www.vudu.com/in_home_disc_to_digital.html
                        Jake - I propose an experiment, have someone at VUDU install V2G and try to get the following titles to recognize as DVD or BR (both should be available) in the V2G app.

                        On the first carousel page of the In-Home Disc-to-Digital web page shows:

                        X-MEN: DAYS OF FUTURE PAST and KINGSMAN and MOCKINGJAY: Part 1 (I see Part 2 is also D2D).

                        Try any of these four with V2G. Because we have. These are 2014-2016 titles.

                        As they are new releases, it should not be a matter of finding which "pressing" will work - as is the case with older titles that may have multiple re-releases.

                        Or try GET HARD (Vudu lists a DVD and BR) or BACKTRACK (Vudu lists a DVD and BR) or 5 FLIGHTS UP (Vudu only lists a DVD, forcing an upcharge, even tho Walmart sells a BR of this title) or MAN UP (Vudu only lists a DVD, forcing an upcharge, even tho Walmart sells a BR of this title also) or MI-5 (Vudu only lists a DVD, forcing an upcharge, even tho Walmart sells a BR of this title also) or any other title from 2013-2016. And see what we're seeing.

                        FYI: BR OF MAN UP sold at WM: https://www.walmart.com/ip/Man-Blu-r...al-HD/48572260

                        FYI: BR of 5 FLIGHTS UP sold at WM: https://www.walmart.com/ip/44675237

                        FYI: BR of MI-5 sold at WM: https://www.walmart.com/ip/MI-5-Blu-...al-HD/48765933

                        Comment

                          #13
                          Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                          Here's an image of the BR of BACKTRACK - recognized for D2D at Kaleidescape ($1.99 for HD)

                          https://drive.google.com/open?id=0Bw...WxIM051dzVIa2c



                          Here's the same BR of BACKTRACK - "unable to identify" at VUDU

                          Also - showing the DVD of BACKTRACK - recognized (in background window) for D2D at CinemaNow

                          https://drive.google.com/open?id=0Bw...mlKT3RXWnlpQTg



                          Not shown - the same DVD of BACKTRACK - "unable to identify" at VUDU.

                          This is one example. Almost all 2013 (and all 2014-2016) titles are doing this to your customers.

                          Comment

                            #14
                            Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                            I'm forwarding this thread to our content team to take a look, thanks for the additional info.

                            Comment

                              #15
                              Re: Dear VUDU - can we please get 2013-2016 titles added to Vudu2Go?

                              Thanks Jake - let us know what they say! If we can help in any way (so that V2G works even better) - we want to help.

                              Comment

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