Am trying to do a disk to digital conversion with the fandango app....go to disk to digital....put in login email and password....get a screen that shows the location....camera...billing info is confirmed...on the next screen get a blank part of a window with view cart and and capture photo button but no camera image....have deleted and reinstalled the app....tried customer support...no help....I would think its a permission thing but not sure and don't see anythig except for camera and notification which are both on....suggestions????? Thanks in advance