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VUDUToGo won't recognize any discs on Mac Pro

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    VUDUToGo won't recognize any discs on Mac Pro

    I have a 2010 Mac Pro, 16 GB RAM, running MacOS Sierra 10.12.1. It has two factory-installed DVD drives (I believe LG is the manufacturer). The Mac DVD software version is 5.8.

    Anyway, the VUDUToGo app loads fine, shows that I am logged in, but whenever I try to load a disc to convert, I keep getting the message: "Waiting for disc... Please insert a disc at any time to continue."

    So I've tried numerous DVDs from different major studios, tried re-inserting the discs in both drives, restarted the computer, etc. I keep getting the same message. BTW, the discs load fine, and they are recognized by the Apple DVD app and start playing immediately. I have never had any issues with the drives before.

    Can anyone offer any tips or help?

    #2
    Re: VUDUToGo won't recognize any discs on Mac Pro

    Running IMAC with Sierra and external Apple superdrive. Having same issue.

    I have not used vudu to go previously, so this was a new install and it just will not recognize any of the DVDs I am loading in the superdrive.

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      #3
      Re: VUDUToGo won't recognize any discs on Mac Pro

      Same here!

      I hope someone on the Vudu support team sees this or (hopefully), they already know and are working on a fix. I used to have an iMac running Mtn.Lion and have successfully converted 100's of discs no prob but now when I upgraded to a new iMac i7 which came with Sierra 10.12 and reinstalled the newest app today all I get is "Waiting on disc..."

      VUDU please fix this!

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        #4
        Re: VUDUToGo won't recognize any discs on Mac Pro

        Well, I am happy to report that after upgrading to the latest version of Adobe Air (24.0) and the latest version of VUDUToGo (2.3.2) that it actually works now on my Mac. Better late than never!

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          #5
          Re: VUDUToGo won't recognize any discs on Mac Pro

          I am now just having this issue. I uninstalled air. I have reinstalled Vudu. No change. How do I fix this.

          Andrew

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