Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Disc to Digital Mobile: Only your smartphone required! 👍

Collapse
X
Collapse
 
  • Page of 9
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 4 5 6 7 8 9 template Next
    #91
    Re: Disc to Digital Mobile: Only your smartphone required! 👍

    This is ridiculous. I can't convert because I must be at my billing address. Except I am at my billing address. I am in my bedroom. I live on a 3 acre parcel. What am I supposed to do, wander around the property through the fields and try to find out where I live according to Vudu? Maybe I'll have to stand in the middle of the creek for it to register.

    Felipe, give your techs some feedback. The app is garbage because even when you meet the requirements you don't meet the requirements. I suppose I could dig out my desktop and use it to convert my movies like I used to except for the fact that my motherboard is fried and I don't feel like paying hundreds of dollars for a computer so I can get $2 movies.

    Comment

      #92
      Re: Disc to Digital Mobile: Only your smartphone required! 👍

      Disappointed to see Vudu expired the $41 worth of credit I had on my account even though I paid for the credits.

      Comment

        #93
        Re: Disc to Digital Mobile: Only your smartphone required! 👍

        Originally posted by Cranston37 View Post
        It is live.

        I get that it needs to know your location to make sure you own the disc, but the fact that it needs to know your location even when not using the app isn't cool with me.
        Gotta make sure you take the disc out to own it - or at least be reasonably sure you arent just buying the disc and then getting digital copy and then just returning it to store for a refund.

        Comment

          #94
          Re: Disc to Digital Mobile: Only your smartphone required! 👍

          I scanned 2013 movie Beautiful Creatures 8-83929-26937-2, it took and I got Beautiful Creatures, HOWEVER, the movie with this name in my library is NOT the same movie I scanned. The movie that appears in my library is one from 2001 which I do not own and do not want. There are obviously problems with the database, it needs to be verified that it has the correct movie for the barcode.

          Comment

            #95
            Re: Disc to Digital Mobile: Only your smartphone required! 👍

            Cant get it to work. According to google I am at my house. But according to gps locator, I am in the alley behind my house. I tried walking across the street but that didn't help. Extremely disappointed. Anyone know who I can reach out to?

            Comment

              #96
              Re: Disc to Digital Mobile: Only your smartphone required! 👍

              Originally posted by Hjerne View Post
              This is ridiculous. I can't convert because I must be at my billing address. Except I am at my billing address. I am in my bedroom. I live on a 3 acre parcel. What am I supposed to do, wander around the property through the fields and try to find out where I live according to Vudu? Maybe I'll have to stand in the middle of the creek for it to register.

              Felipe, give your techs some feedback. The app is garbage because even when you meet the requirements you don't meet the requirements. I suppose I could dig out my desktop and use it to convert my movies like I used to except for the fact that my motherboard is fried and I don't feel like paying hundreds of dollars for a computer so I can get $2 movies.
              Having the same issue. compass coordinates on iPhone show me at my home yet get error address match match billing. Really frustrating. Plus the fact when I did take the discs to walmart they didn't have a clue how to scan.
              any one have a fix for this?

              Comment

                #97
                Re: Disc to Digital Mobile: Only your smartphone required! 👍

                Originally posted by Starkenator View Post
                This will be a lot more convenient than using a PC!

                http://www.theverge.com/2017/3/23/15...ital-announced
                This would be great if it worked!!! But it doesnt, so its not...

                The scanner seems unable to scan a single bar code that i've tried..... worthless!

                Comment

                  #98
                  Re: Disc to Digital Mobile: Only your smartphone required! 👍

                  Originally posted by SinGA View Post
                  This would be great if it worked!!! But it doesnt, so its not...

                  The scanner seems unable to scan a single bar code that i've tried..... worthless!
                  I'm in the same boat. I can't find any way to adjust the focus. I got it to read a barcode once, and it gave me the wrong title.

                  Comment

                    #99
                    Re: Disc to Digital Mobile: Only your smartphone required! 👍

                    Scanned about 25 titles both DVD and BR. Got 8 to work. A few times I had to rescan the bar code to get the app to take it. Seem the app is a little to fast to take the picture before camera has a chance to focus.

                    I understand the location needing to be on to work with billing. Could there be a second part to the app just to scan the database and not purchase the moves? I'll hit up garage sales and flea markets from time to time and it would be nice to be able to check the database to see what UPCs are valid. That way I could purchase the movies at the garage sale and do the disc to digital scan when I got back home.

                    Comment

                      #100
                      Re: Disc to Digital Mobile: Only your smartphone required! 👍

                      The immediate "unable to recognize UPC" seems to be when it actually does recognize it as a valid upc, and can read it clear enough, but it doesn't match the database. When I put it in front of foreign UPCs, it just stays there not taking a snap shot. If I put it in front of my DVD of 'True Lies', it says it can't recognize the UPC and to try again, but I know it's rejecting it because it's not in the database anymore. In the same lighting, it can pick up UPCs of Blu-Rays I've already converted.

                      Comment

                        #101
                        Re: Disc to Digital Mobile: Only your smartphone required! 👍

                        Originally posted by disgruntledjawa View Post
                        Scanned about 25 titles both DVD and BR. Got 8 to work. A few times I had to rescan the bar code to get the app to take it. Seem the app is a little to fast to take the picture before camera has a chance to focus.
                        Yeah, it's tricky. My first one was successful and then the next several didn't work because the app kept snapping the picture before the barcode was in frame.

                        I learned to bring my camera too close to the barcode and then back it away from the case until it takes the picture. That seems to work pretty well, and it doesn't jump the gun.

                        Comment

                          #102
                          Re: Disc to Digital Mobile: Only your smartphone required! 👍

                          I'm still getting the technical issue pop up every time I try it. I sent a support ticket days ago and still nothing.

                          Comment

                            #103
                            Re: Disc to Digital Mobile: Only your smartphone required! 👍

                            actually u dont need to scan the whole UPC code perfectly to get it working. Most of the blurays I read just took the barcode lines and immediately recognize my movies. SImply touch the upc paper to the phone and pull back a bit and the movie or Goonies will pop up and say "convert to HDX" On my Iphone 7 with all latest patches, os, etc its pretty fast the response time I get.

                            The GPS does have a few bugs I notice that maybe someone hasnt saw yet. I find that if I set the Gps to use "WHILE APP IS PLAYING" still ask me to turn on the GPS. Maybe a bug or Always on was meant to be. For the camera I make sure to always keep my room lights on or if am watching at night I stick a flashlight on my bluray and the scan works. I tried turning on my phones built in flashlight and switch back to vudu, but didnt work. Maybe in the next update they should keep the cameras light on or have a option to have the built flashlight off/on whenever u are in mobile to digial copy mode?

                            Comment

                              #104
                              Re: Disc to Digital Mobile: Only your smartphone required! 👍

                              I still have not been able to successfully convert a movie using the app. I have all my phone's settings correct. I already know no Disney movies will work, maybe not ever. So I scanned through 4 dozen non-Disney titles which I have previously tried in the PC VuduToGo app. Most of them are non-eligible titles, but some of them weren't recognized in my PC DVD drive. For the non-eligible titles, the cell phone app gave me that notice, dead end for those titles (Rocky II, III, Balboa, legally blonde, The Guardian, many others . . . ).

                              But 8 titles gave me the "GPS location must match billing address" error. So, after this error repeated from all corners inside my home, I carried these 8 DVDs outside and wandered around scanning them repeatedly until I came to the lamppost across the street (it's almost midnight here, lol) and scanned them, and now instead of the GPS location error, the thinking spinning arrow symbol stays on the screen longer while determining eligibility, which I suspect these titles are eligible. Finally, an Error message comes up, "Sorry, Disc to Digital experienced a technical issue. Please try again later." That's where I'm at. Now going to bed.

                              Terribly disappointed about the discount for 10+ discs going away. $5 is kind of a lot to convert movies I don't care so much for. With how poor the D2D PC app was, even $2.50 per conversion is steep IMO, we ought to be reimbursed for being beta testers and giving good feedback like this. So far the cell phone app is not impressing.

                              Another thing along the way, I despise the limit of 8 devices on a VUDU account, we have at least 10 here in our home that would run VUDU if I could. Maybe the workaround is to share the account with my wife's email address and use her email address login on several of the devices, I'll try that soon.

                              Comment

                                #105
                                Re: Disc to Digital Mobile: Only your smartphone required! 👍

                                Also, I have 13 movies scanned in the VUDUToGo app on PC, I had been saving the cue until I hit 10 movies to get the discount. Now I'm sure I don't want them all for full price, but it doesn't seem to matter because the VUDUToGo app won't let me see my list or checkout to buy them anyway. That's new, the app today for the first time won't let me checkout with my selections, even though it seems to have let me add new discs through my DVD drive.

                                Comment

                                Previous 1 4 5 6 7 8 9 template Next
                                Working...
                                X