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Xbox one issue

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    #16
    Re: Xbox one issue

    Originally posted by johnmccann1976 View Post
    Okay, Thank you for verifying that buddy. What are they thinking? The app is not good at all compared to the ps3 and other blu ray player apps. I am sure there is a restriction on the design because of the layout of the operating system but there has to be some way they can get around it. I am very disappointed.
    Yes, there are a lot of restrictions due to Kinect (some unavoidable), but also, yes, the design can definitely be better on XBOne. The #1 goal for launch was to get the app out on time while implementing the XB360 feature set. But work is in progress to improve the usability - it's just going to take a bit of time given the new platform...

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      #17
      Re: Xbox one issue

      Originally posted by Jake View Post
      Yes, there are a lot of restrictions due to Kinect (some unavoidable), but also, yes, the design can definitely be better on XBOne. The #1 goal for launch was to get the app out on time while implementing the XB360 feature set. But work is in progress to improve the usability - it's just going to take a bit of time given the new platform...
      Thanks dude. I am just hoping there is something better than the side scrolling it is driving my crazy lol. I hooked back up my ps3 so I could watch Vudu that way which is a bummer but I do understand. Also when you go into a film in the library to pin it to the home screen it takes you all the way back to the beginning of the library when you go back, it would be nice if it just took you to where you were.

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        #18
        Re: Xbox one issue

        bump
        Last edited by jsprang; 02-17-2014, 10:58 AM. Reason: wrong thread

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          #19
          Re: Xbox one issue

          Originally posted by jsprang View Post
          bump
          Currently, you're allowed 8 devices on your account.

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            #20
            Re: Xbox one issue

            Originally posted by DanielH View Post
            It seems that you are most likely over the device limit. In order to add the Xbox One to your account, you'll need to remove one of the devices that was already added. We're in the process of changing the error message so in the future you'll know why you can't authenticate.
            mine continues to get stuck on "authenticating" on my xbox one as well. i don't ever get an error message, it just stays there forever.

            how many devices are we allowed? cause i had only 5. i thought it was 8. i'll take one off and see if that helps.

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              #21
              Re: Xbox one issue

              I just continually get the authenticating message. There's no way I'm at my device limit, and if I was I have no way to deactivate those devices. What am I supposed to do? I'm starting to get pretty mad about this. I spent good money on these movies.

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                #22
                Re: Xbox one issue

                You can manage your devices on the website under MANAGE DEVICES once you are logged in with your credentials.

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                  #23
                  Re: Xbox one issue

                  Originally posted by Jake View Post
                  Yes, there are a lot of restrictions due to Kinect (some unavoidable), but also, yes, the design can definitely be better on XBOne. The #1 goal for launch was to get the app out on time while implementing the XB360 feature set. But work is in progress to improve the usability - it's just going to take a bit of time given the new platform...
                  Hey Jake,

                  Can you guys fix the stopping of streaming when a new person is recognized by the XBox One. If I am watching a movie with VUDU and one of my kids comes into the room the Xbox recognizes then and then the VUDU app goes into the "Sign Up" screen.

                  Thanks...

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                    #24
                    Re: Xbox one issue

                    Originally posted by RonV View Post
                    Hey Jake,

                    Can you guys fix the stopping of streaming when a new person is recognized by the XBox One. If I am watching a movie with VUDU and one of my kids comes into the room the Xbox recognizes then and then the VUDU app goes into the "Sign Up" screen.

                    Thanks...
                    That is being worked on, I assume it will be in the next app update (apparently it bit a bunch of media apps on XBOne

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                      #25
                      Re: Xbox one issue

                      This may have been addressed, if so I'm sorry.

                      I'm having a playback issue with the movies on my Xbox One. At first it was stopping every 2-5 min and I'd get a "Sorry VUDU Movies isn't available right now...got to http://www.xbox.com/staus"
                      I went to the site and it said VUDU was up and running.

                      I power cycled.
                      Uninstalled the application and reinstalled it.

                      It played the movie 3/4 of the way then returned to stopping every 2-5 min.

                      Help please.

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                        #26
                        Re: Xbox one issue

                        Originally posted by CaptDope View Post
                        This may have been addressed, if so I'm sorry.

                        I'm having a playback issue with the movies on my Xbox One. At first it was stopping every 2-5 min and I'd get a "Sorry VUDU Movies isn't available right now...got to http://www.xbox.com/staus"
                        I went to the site and it said VUDU was up and running.

                        I power cycled.
                        Uninstalled the application and reinstalled it.

                        It played the movie 3/4 of the way then returned to stopping every 2-5 min.

                        Help please.
                        Could you test your stream again? There may have been brief issue with streaming in your area.

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                          #27
                          Re: Xbox one issue

                          I am having the problem where I try to sign in it loads for a bit then says there is an error when processing my request. All other apps on my Xbox One work fine and so does Vudu on my other device, but this won't work, and I know I am not over the device limit.

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