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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Apple TV - Feedback and technical support

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  • missiongroove
    replied
    Originally posted by JeffreyVUDU View Post

    Very very soon
    Yesssssssss!!! So excited for this!

    Leave a comment:

  • JeffreyVUDU
    replied
    Originally posted by sgperez90 View Post

    JeffreyVUDU Is there a timeline or any updates you can tell us about this?
    Very very soon

    Leave a comment:

  • sgperez90
    replied
    Originally posted by JeffreyVUDU View Post

    4K HDR support very soon.
    JeffreyVUDU Is there a timeline or any updates you can tell us about this?

    Leave a comment:

  • JakeS550
    replied
    Originally posted by JeffreyVUDU View Post

    4K HDR support very soon.
    Thank you!!!!

    Leave a comment:

  • JeffreyVUDU
    replied
    Originally posted by netnothing View Post
    At the risk of sounding like a broken record......is the Vudu app for Apple TV ever going to get UHD playback with HDR10 and DV? Please....can a Vudu employee please just give us a straight answer and maybe a decent timeframe?

    Also, why can't the app work like the general Vudu app on other devices in regards to autoplaying the next episode. On the general Vudu app, you get autoplay, and if you are watching a series, it puts the next episode in your watchlist. On the ATV....the only thing the watchlist is good for is if you stop watching something in the middle. Is this ever going to be addressed?

    Also on the ATV, if you started an episode, when you go back to it....there is no way to restart without rewinding. The ATV app doesn't get that popup like the general Vudu app.
    4K HDR support very soon.

    Leave a comment:

  • netnothing
    replied
    At the risk of sounding like a broken record......is the Vudu app for Apple TV ever going to get UHD playback with HDR10 and DV? Please....can a Vudu employee please just give us a straight answer and maybe a decent timeframe?

    Also, why can't the app work like the general Vudu app on other devices in regards to autoplaying the next episode. On the general Vudu app, you get autoplay, and if you are watching a series, it puts the next episode in your watchlist. On the ATV....the only thing the watchlist is good for is if you stop watching something in the middle. Is this ever going to be addressed?

    Also on the ATV, if you started an episode, when you go back to it....there is no way to restart without rewinding. The ATV app doesn't get that popup like the general Vudu app.

    Leave a comment:

  • Dave36
    replied
    Still some episodes in Little House on the Prairie are playing in SD in the Vudu app on my Apple TV 4k when I own them in HDX. I can reproduce the issue, so I know my internet connection did not slow down as the cause. It's been like this ever since the Apple TV's Vudu app has been released. Therefore, I use my TV's Vudu app instead to watch this TV show, but the Vudu app on my TV sometimes quits on me while I stream.

    Leave a comment:

  • Wasteland
    replied
    Originally posted by laurentiuz View Post
    I would like an auto-play feature, at least when I am watching a tv show I would prefer it if next epsiode played automatically. A little impractical to have to start every episode manually.
    This. I normally don't like an auto play feature, but when I'm on Vudu watching a series, it's mainly because I want to binge what I already have, and it's a pain having to click every 20 minutes.

    Also, last night I tried to watch Power Rangers in UHD, and every 15 mins or so it would freeze then buffer. After the 5th time it wouldn't stop buffering so I just closed the app out and did other stuff. I have watched UHD via the Roku app and it has never froze to buffer, as if my connection was going out, even though it was fine.

    Leave a comment:

  • netnothing
    replied
    Originally posted by laurentiuz View Post
    I would like an auto-play feature, at least when I am watching a tv show I would prefer it if next epsiode played automatically. A little impractical to have to start every episode manually.
    This is one reason I still use my Roku. This and the watchlist is all messed up on the ATV still.

    Leave a comment:

  • laurentiuz
    replied
    I would like an auto-play feature, at least when I am watching a tv show I would prefer it if next epsiode played automatically. A little impractical to have to start every episode manually.

    Leave a comment:

  • mgxxxx
    replied
    At the risk of asking questions that have already been answered (I really can't seem to find clear answers), is the VUDU app on an Apple4K TV streaming in UHD? with or without HDR? I emailed support and all I got in response was a link pointing me to this forum and a smiley face. The ATV version of the app looks like it was thrown together in a hurry and really doesn't resemble any other version I have (Roku3, Roku Ultra, comps Sony and LG TV's) so much for the New Year/New Look pitch.

    Some of the frustrations have been mention by others. Every other version of the app displays a lot of information when a movie is paused: playback quality (UHD, HDX), network connection quality, chapter selection etc. NONE of that shows on the ATV version. Am I not setting something up correctly? Am I being simple minded when I expect the app to look and respond exactly the same no matter what device I'm using?

    I own a 2017 Sony XBR930E and the app built into the TV doesn't stream UHD either (that's a complaint for another thread I know) so that's how I wound up with streaming boxes

    Leave a comment:

  • netnothing
    replied
    Originally posted by nathan_h View Post
    I don?t think it?s a lack of ability or resources. I?d guess it has to do with not being able to transact on the ATV platform without paying Apple 30% which makes ATV a lower priority. But I think it?s a self fulfilling prophesy because it makes watching content on the ATV via iTunes or Amazon more appealing.
    They don't need to transact to be able to play UHD. Amazon doesn't allow purchases either and they handle UHD HDR fine. We've been told they need all new encodes of the UHD titles.....but they don't have THAT many. Seems something is up.....maybe because they won't make money they are purposely holding it back (which may be what you are saying).

    If the app was just released a few months ago, I can give them a pass. But it was released over 7 months ago!!

    Leave a comment:

  • nathan_h
    replied
    I don?t think it?s a lack of ability or resources. I?d guess it has to do with not being able to transact on the ATV platform without paying Apple 30% which makes ATV a lower priority. But I think it?s a self fulfilling prophesy because it makes watching content on the ATV via iTunes or Amazon more appealing.

    Leave a comment:

  • netnothing
    replied
    Originally posted by brianp6621 View Post
    Well the app was updated today but no UI improvements or features and they didn't even fix the search bug. Way to go!!
    And still no UHD support. Took them 7 1/2 months for this?

    Leave a comment:

  • brianp6621
    replied
    Well the app was updated today but no UI improvements or features and they didn't even fix the search bug. Way to go!!

    Leave a comment:

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