Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Apple TV - Feedback and technical support

Collapse
X
Collapse
 
  • Page of 15
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 5 12 13 14 15 template Next
    #211
    Hopefully, soon...

    Comment

      #212
      Originally posted by ntews View Post

      Agreed. Love that the TV series are now easy and functional rather than having separate seasons. Now Vudu needs to fix:[LIST=1][*]Auto play on the next episode
      AutoPlay Next feature now available with the VUDU app for tvOS 1.6 update.

      Comment

        #213
        Anyone having issues with the Apple TV app not showing “My TV”?
        When I select My Vudu it only shows “My Lists”, “My Movies” and “My Wishlist”. The TV section is missing.

        I tried logging out and back in but it’s the same, I also checked and I have the latest version of the app.

        I wish they’d update the app to match the UI of the other devices instead of this old UI.

        Comment

          #214
          Any planned updates to Apple TV Vudu App?

          It has been a long time between updates. Still lacks features compared to other platforms even without the ability to buy videos.

          Comment

            #215
            I am experiencing two issues on Apple TV with tvOS 16 and later


            First is problems navigating usercollections / custom lists on Apple TV (tvOS 16 and later).
            1. Create a custom list and add a large number of movies to it
            2. Navigate into that list on Apple TV
            3. Highlight a random movie and press Ok on your remote to view the details of that movie
            4. Press Back on your remote
            5. The movie you just saw the details for is no longer highlighted.
            The cursor should not move to a different movie but it does. Navigating custom lists is a huge pain because of this and the problem has been ongoing for quite some time. The problem does not occur when browsing My TV, My Movies, or My Wishlist.


            Second is problems viewing details of a movie:
            1. Go into the details of any movie and notice where the cursor is
            2. Notice that the Watch button is often not highlighted. The cursor is instead often highlighting the actors and not the Watch button
            3. Repeat the process with several more movies and notice that the cursor does not default to the Watch button 100% of the time

            Thank you

            Comment

              #216
              Apple TV with tvOS 16.4.1
              Vudu app version 2.0.3

              I must attempt to play media twice before it actually plays successfully. It will sit on a black screen at 00:00 with the progress bar and movie title displayed but the movie does not progress.

              Happened with an in-progress TV episode and a new never before seen movie today and I've noticed similar behavior in the past several days as well.

              Comment

                #217
                Originally posted by TheJT View Post
                Apple TV with tvOS 16.4.1
                Vudu app version 2.0.3

                I must attempt to play media twice before it actually plays successfully. It will sit on a black screen at 00:00 with the progress bar and movie title displayed but the movie does not progress.

                Happened with an in-progress TV episode and a new never before seen movie today and I've noticed similar behavior in the past several days as well.
                This is still a problem and it's even worse now.

                Now, after I exit the black screen with the 00:00 bar, the episode starts over at the beginning. Before I could just try again and it would resume. Now I try again and the episode restarts from the beginning instead of resuming.

                Comment

                  #218
                  The two items I mentioned in post #213 are both fixed now. The lists problem was fixed quickly and the new version of the app fixed the second item. Thank you.

                  Resuming TV shows (and maybe movies?) still takes several tries to start correctly.

                  If it gives you some hints: Sometimes when I try to resume a show I get a screen with the exact frame of what I am resuming but the spinner spins forever and the show never starts or the process doesn't error out and give up. Overlaid on the frame I should resume on the progress bar and title are displayed and the time shows 00:00. The spinner spins forever until I use back/exit.

                  I tend to power off my home theater system without pausing the stream and when I return to Vudu after a few hours it shows a "Content Right" error (as expected).

                  Comment

                    #219
                    Content sometimes does not auto play. It "starts paused" and you must press Play to start playing the content. If you do not press Play it will spin on a black screen with the timer at 00:00 forever.

                    Apple TV (tvOS 17.2 and Vudu app 2.0.4)

                    Comment

                      #220
                      Anyone having an issue with 4K video stuttering? The past couple (4K) movies I’ve watched have all had this. On every other app, I have no trouble with 4K video… so I’m not sure what happened!

                      Comment

                        #221
                        Navigation jumps between episode description column and Watch button column while browsing episodes for a season when the user moves up and down the list.

                        Steps to reproduce: Go into any TV series and any season of that series. Move your cursor to the Watch (or Watch Again) button for episode #1 of the season. Navigate down by pressing the down button on your remote serveral times. Move up and down the list using the up and down buttons on your remote. Notice that the cursor moves over to the episode description column even though you didn't press the left button on your remote. Seems like a bug.

                        Moving up or down the episode description and Watch columns should only move between columns when the user presses the right or left button on the remote. It should not move on it's own.

                        This has been happening for quite some time, perhaps since the Fandango rebrand.


                        tvOS 18.0 (22J357)
                        Fandango app version 2.2 (1211731, 0499a234f)
                        Apple TV model A2169 (64GB)

                        Comment

                          #222
                          Love the feature that temporarly turns on subtitles when you press the "back 10 seconds" button, great idea.

                          Comment

                          Previous 1 5 12 13 14 15 template Next
                          Working...
                          X