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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vizio 42" Widget Problem

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    Vizio 42" Widget Problem

    I purchased a Vizio 42" tv today and tried to access the Vudu widget. It seemed to work initially - but when I completed the sign up on the website my TV now gives me a cryptic message -

    Connection Failed
    Please contact VUDU support at http://support.vudu.com

    Detail:
    a record for this hardwareld already exists, unprovision first

    (this is how it was displayed)

    I would like to try out this service - but they sure are making it difficult.

    Nothing at the Vudu website was helpful.

    #2
    Re: Vizio 42" Widget Problem

    Hi darenjpdx,

    I'm sorry to hear you're having issues accessing the VUDU service through your TV. It sounds like you're having a provisioning issue with the hardware ID. Please give me the hardware ID listed on your TV screen and I will resolve the issue for you. You can post the ID here or send it to me in a private message.

    Comment


      #3
      Re: Vizio 42" Widget Problem

      i am having the same problem with my vizio. It started out fine the first couple times. I was able to watch previews, scroll through the videos, etc. But today when I was actually going to get a movie. no luck. I'll PM my info if you don't mind.

      Comment


        #4
        Re: Vizio 42" Widget Problem

        I am having this problem as well. My hardware ID is VZ01BC8100199D03BAC0

        Thanks

        Comment


          #5
          Vizio 47" Widget Problem

          I have the same issue. My Hardware id VZ01BC8100199D086895

          Comment


            #6
            Re: Vizio 47" Widget Problem

            Originally posted by dcolvard View Post
            I have the same issue. My Hardware id VZ01BC8100199D086895
            Hi dcolvard --

            Your device has been unprovisioned, you should be able to access the VUDU service and activate your device to an account. Please let us know if you have anymore issues.

            Comment


              #7
              Re: Vizio 42" Widget Problem

              Originally posted by pingzingny View Post
              I am having this problem as well. My hardware ID is VZ01BC8100199D03BAC0

              Thanks
              Hi pingzingny --

              Are you still having this issue? I can see that your device was unprovisioned shortly after you mentioned the issue here. Please let me know if you need any assistance.

              Comment


                #8
                Re: Vizio 42" Widget Problem

                I appear to have a similar problem with the service , I would love to try it but no luck with customer service. My hardware id is vz01bc8100199d08a021 . would love to have this work.

                Comment


                  #9
                  Re: Vizio 42" Widget Problem

                  dextelle,

                  I have unprovisioned your device in our system. Please let me know if you have any more issues.
                  Last edited by DanielH; 05-02-2011, 01:50 PM.

                  Comment


                    #10
                    Re: Vizio 42" Widget Problem

                    i also need to have my device unprovisioned...here is my hardware code:

                    VZ01BC8100199D086951

                    thanks

                    Comment


                      #11
                      Re: Vizio 42" Widget Problem

                      All set JVX
                      ________
                      Last edited by DanielH; 05-02-2011, 01:50 PM.

                      Comment


                        #12
                        Re: Vizio 42" Widget Problem

                        Please also unprovision mine this is for a client.

                        LG02BD57E85B5BA4E543

                        Thank you,

                        Michael Christon
                        Advanced Home Entertainment, Inc.

                        Comment


                          #13
                          Re: Vizio 42" Widget Problem

                          I,m having the same problem also. Here is my number VZ01BC8100199D087C59
                          Thank You

                          Comment


                            #14
                            Re: Vizio 42" Widget Problem

                            did my post go through?

                            Comment


                              #15
                              Re: Vizio 42" Widget Problem

                              Swank,

                              You should be good to go, please let me know if you are still having any trouble.

                              Advanced,

                              I was unable to locate a device with the provisioning number you provided. Please make sure of the numbers and re-post them.
                              Last edited by DanielH; 05-02-2011, 01:50 PM.

                              Comment

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