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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu update will no longer download My Movies

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    #1

    Vudu update will no longer download My Movies

    I installed the Vudu update today to my Samsung Galaxy Tab 2 10.1 and now I can't download any of my movies. This was rumored to be the fix that allowed SD card storage but all I get is a screen that says retreiving movie information then it says preparing under the movie picture and download reappears. If there is a way to uninstall this update I would love to know how? Or if there is a fix to this please let me know. I have tried a dozen, at least, different titles and the same problem occurs. The only thing I haven't tried is to uninstall the application, (because it would delete the movies I have downloaded), and re-install the app. If there is a fix to this please let me know.
    Thanks,
    Paul
    Tags: downloading, galaxy, new version, not working, tab 2
    #2
    Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

    Ok, I didn't hear from anyone at Vudu but I FOUND THE FIX! It's similar to the one I had to use to fix disc to digital on my laptop, but easier. I deleted all of my downloaded Vudu movies on my tablet. Then I uninstalled the Vudu application. I installed it again and lo an behold it's now working!!!! The first movie that I downloaded defaulted to my SD storage card not the internal memory so YIPEE!!!! I guess it's time to buy that 64gb card that I have been eyeing for since LocN said they were working on the SD card storage issue.

    I am glad it's fixed and delighted that it finally stores on the external card. Vudu staff please feel free to give me all the credit for this fix.
    Regards,
    Paul

    Comment

      #3
      Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

      Originally posted by Paul H View Post
      I am glad it's fixed and delighted that it finally stores on the external card. Vudu staff please feel free to give me all the credit for this fix.
      Regards,
      Paul
      Thanks Paul. In the last upgrade we provide support for external storage. It doesn't have the storage migration so the app may need to be removed and re-install to have the right configuration for external storage.

      LLN

      Comment

        #4
        Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

        So where does one find the option for external storage? Every time I try a download it goes right to the tablet (Samsung 10.1 tab2)

        Comment

          #5
          Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

          Originally posted by redtater View Post
          So where does one find the option for external storage? Every time I try a download it goes right to the tablet (Samsung 10.1 tab2)
          It is auto-select. If you have SD card installed, a fresh installation would go to the card.

          LLN

          Comment

            #6
            Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

            Originally posted by redtater View Post
            So where does one find the option for external storage? Every time I try a download it goes right to the tablet (Samsung 10.1 tab2)
            Redtater,

            Check out the fix that I figured out in this post. It worked great for me. There is no option to select internal storage or SD card it just defaults to the card. You will know it's working once you un-install re-install by checking storage in your settings menu. Just remember I deleted all my downloaded movies first, I don't know if that's necessary, but I didn't want the movies taking up internal space but being invisible and un-deletable. So far my 64gb SD card has thirteen movies on it and I still have 28 gb left. I know Samsung says 32 is maximum but the 64 works great and is fully functional. I'm a happy videofile!

            Comment

              #7
              Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

              Originally posted by Paul H View Post
              Redtater,
              Just remember I deleted all my downloaded movies first, I don't know if that's necessary, but I didn't want the movies taking up internal space but being invisible and un-deletable. !
              Thank you Paul. You shouldn't have to delete movie first. Uninstall should also clean up all of the downloaded movie as it's in appdata of the VUDU app.

              LLN

              Comment

                #8
                Re: Vudu update will no longer download my Movies on Samsung Galaxy Tab 2 10.1

                Thanks all....I was looking for the option of either the tablet or the sd card. Glad to hear that the default is to the sd card. It's working like a charm, now that I know what I am doing...... but it looks like at 64 gb card is in my future.

                Comment

                  #9
                  Re: Vudu update will no longer download My Movies

                  I tried deleting and uninstalling, still saving to the tablet. Any ideas?

                  Thanks

                  Comment

                    #10
                    Re: Vudu update will no longer download My Movies

                    Originally posted by atldal View Post
                    I tried deleting and uninstalling, still saving to the tablet. Any ideas?

                    Thanks
                    Please check if the card was formatted and can be read with other app on Android. If you still have issue, please let us know make, model and Android version of your device so we can try to reproduce.

                    Thanks,
                    LLN

                    Comment

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