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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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Samsung S6 edge crashes

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    #16
    Re: Samsung S6 edge crashes

    Originally posted by teamh2005 View Post
    It's now been almost two months since VUDU has acknowledged this error and there hasn't been an update or fix put in place. Please let us know, we're all very anxious to get this resolved.
    in one of the other forums it was said that samsung has a fix and will be releasing it in july

    Comment

      #17
      Re: Samsung S6 edge crashes

      Originally posted by DanielH View Post
      We're aware there are some devices on Lollipop that are experiencing this problem. We're working to resolve the issue as soon as possible.
      I have the Galaxy S6 and I am extremely frustrated that that vudu still has not corrected this problem. Please get this fixed ASAP!! I purchase all of my movies using vudu and I really do not want to change to another streaming movie service.

      Comment

        #18
        Re: Samsung S6 edge crashes

        We have been told that a fix has been created by Samsung for this issue and it's set to be released by Samsung to the cell carriers around mid-July.

        https://forum.vudu.com/showthread.ph...83#post1280983

        Comment

          #19
          Re: Samsung S6 edge crashes

          Originally posted by DanielH View Post
          We're aware there are some devices on Lollipop that are experiencing this problem. We're working to resolve the issue as soon as possible.
          I know this thread mentions the Galaxy S6 Edge... but I just wanted to be sure to mention it also crashes on the "regular" S6 as well (I'm on Sprint if that matters).

          I'm going through withdrawal here so I can't wait for this to be fixed!

          Comment

            #20
            Re: Samsung S6 edge crashes

            Originally posted by FelipeF View Post
            We have been told that a fix has been created by Samsung for this issue and it's set to be released by Samsung to the cell carriers around mid-July.

            https://forum.vudu.com/showthread.ph...83#post1280983
            I read somewhere where the Lollypop 5.1.1 update would fix the problem, but woefully not with the T-Mobile release.

            Comment

              #21
              Re: Samsung S6 edge crashes

              Originally posted by tracyjain2 View Post
              I know this thread mentions the Galaxy S6 Edge... but I just wanted to be sure to mention it also crashes on the "regular" S6 as well (I'm on Sprint if that matters).

              I'm going through withdrawal here so I can't wait for this to be fixed!
              Looks like the S6 and S6 Edge updates are going out now...

              http://www.ibtimes.com/galaxy-s5-and...tus-us-1998988

              Comment

                #22
                Re: Samsung S6 edge crashes

                Originally posted by Jake View Post
                Looks like the S6 and S6 Edge updates are going out now...

                http://www.ibtimes.com/galaxy-s5-and...tus-us-1998988
                My S6 Edge thru ATT just updated

                Comment

                  #23
                  Re: Samsung S6 edge crashes

                  My Samsung S6 thru Sprint was updated a week or so ago to Lollipop 5.1.1 and Vudu still crashes and shuts down. What is going to be the fix and when?

                  Comment

                    #24
                    Re: Samsung S6 edge crashes

                    Originally posted by danglin709 View Post
                    My S6 Edge thru ATT just updated
                    ... did it actually help?

                    Comment

                      #25
                      Re: Samsung S6 edge crashes

                      Originally posted by vanton619 View Post
                      ... did it actually help?
                      no cause it was only a partial update

                      Comment

                        #26
                        Re: Samsung S6 edge crashes

                        I have Samsung S6 with Verizon and still no update for Vudu. Still crashes. Was told the update would come mid July back in June. Still waiting...

                        Comment

                          #27
                          Re: Samsung S6 edge crashes

                          Originally posted by DanielH View Post
                          We're aware there are some devices on Lollipop that are experiencing this problem. We're working to resolve the issue as soon as possible.
                          Three months later and most of the way through July and STILL no fix from VUDU and/or Samsung. I alone have over 1800 movies on VUDU. And although I can watch them on my bigger screen tablet, laptop and TV, it would be nice to have VUDU on my phone which I have with me ALL the time. Can we PLEASE get some sort of update that you can place under your app in the Google play store let us customers know EXACTLY what is being done to fix this problem and some sort of time table as to when it'll be fixed!?! I'm tired of hearing you are aware of the situation, we know you are aware. What we want to know is, what are you DOING to fix the problem and WHEN can we expect it to be fixed.

                          Comment

                            #28
                            Re: Samsung S6 edge crashes

                            Originally posted by 911guy2015 View Post
                            Three months later and most of the way through July and STILL no fix from VUDU and/or Samsung. I alone have over 1800 movies on VUDU. And although I can watch them on my bigger screen tablet, laptop and TV, it would be nice to have VUDU on my phone which I have with me ALL the time. Can we PLEASE get some sort of update that you can place under your app in the Google play store let us customers know EXACTLY what is being done to fix this problem and some sort of time table as to when it'll be fixed!?! I'm tired of hearing you are aware of the situation, we know you are aware. What we want to know is, what are you DOING to fix the problem and WHEN can we expect it to be fixed.
                            This is now in Samsungs and the cell carriers hands. The fix should go out any moment now according to our last communication.

                            Comment

                              #29
                              Re: Samsung S6 edge crashes

                              Verizon has still not pushed this supposed Android update to my Galaxy S6 Edge and so this android Vudu app is worthless on my phone for the longest time. It is so frustrating and I find myself spending more and more time with Google Play and Cinemanow as they work perfectly on the phone. My confidence is waning!

                              Comment

                                #30
                                Re: Samsung S6 edge crashes

                                Originally posted by SAshley View Post
                                Verizon has still not pushed this supposed Android update to my Galaxy S6 Edge and so this android Vudu app is worthless on my phone for the longest time. It is so frustrating and I find myself spending more and more time with Google Play and Cinemanow as they work perfectly on the phone. My confidence is waning!
                                Same feeling here. About 75% of my movie viewing is on my phone and not having the primary service I relied on for months has been frustrating. To access all of the UV content I could normally watch on Vudu, I split between Flixster (TV shows and new purchases) and MGo (old purchases that require a search query). Google Play's reliability and access to my Disney and HBO purchases however is very enticing, even without UV capability. Please fix this soon! Or, you know, use that Walmart might to force Samsung/Google/UV/Digital Video Gods/whoever the hell else receives the figure-pointing to fix the problem. It's things like this that make Walled Gardens more appealing.

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