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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Error 0xA3

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  • boyfamily
    replied
    Re: Error 0xA3

    Vudu, Where is the update on this error? It has clearly been going on for months and we need solutions.

    Leave a comment:

  • netnothing
    replied
    Re: Error 0xA3

    Originally posted by HarleyDave View Post
    Pretty clear after reading this thread and my own experience: Vudu is limiting the number of movies you can download to 2. As with another comment, when I delete a movie I can download another, but never more than 2 at a time. Should be simple way to confirm this VUDU. Has anyone been able to download more than two movies at a time?


    iPhone SE
    Cell/Wifi - using Wifi
    iOS 10.2
    Vudu 5.2 (183631)
    Yes, I have the following currently downloaded:

    -iPhone = 5 movies
    -iPad #1 = 4 movies
    -iPad #2 = 5 movies

    I can't find a pattern. Some movies download fine, others don't. Other movies downloaded find on one device and not on the other. Deleting the app seemed to allow downloads for a while, but I still hit the error over and over.

    Trying to load up choices for a long vacation has been an awful experieince. Flixster app helped a little with the ability to download a couple UV titles - but UV itself is a mess. It's basically Vudu or everything else (which means Vudu or crap).

    I should be able to download 128GB of movies if I wanted to onto my device. I haven't seen a single policy that states otherwise.

    Leave a comment:

  • HarleyDave
    replied
    Re: Error 0xA3

    Pretty clear after reading this thread and my own experience: Vudu is limiting the number of movies you can download to 2. As with another comment, when I delete a movie I can download another, but never more than 2 at a time. Should be simple way to confirm this VUDU. Has anyone been able to download more than two movies at a time?


    iPhone SE
    Cell/Wifi - using Wifi
    iOS 10.2
    Vudu 5.2 (183631)

    Leave a comment:

  • netnothing
    replied
    Re: Error 0xA3

    Seriously this is still an issue? Can we get a status Vudu?

    I'm wondering if Vudu is limiting downloads per account. We have 2 iPads I was trying to download movies for an upcoming trip for the kids. Kid #1 / iPad #1 was able to download about 6 movies ok then it started having the error. Kid #2 / iPad #2 was able to do 2 movies before it errored.

    What's interesting is.....on iPad #1 signed into my main Vudu account - I can't download anything right now.
    If I sign out and into a Share my Movies account - I can start downloading again.

    Vudu are you restricting total downloads per account?!? This is purchased content that you aren't allowing me to have.

    Can't wait for the new Apple TV in the fall with 4K - might have to start giving my money to someone else.

    EDIT: Uninstall and reinstall of app on both iPads seems to have gotten downloads started again. Will watch to see if we start getting errors after downloading a certain amount of movies.

    EDIT 2: Was able to download 4 movies on iPad #1 and 3 movies on iPad #2 before I started getting the error. Was able to download a 5th movie to iPad #1, but then anything after that fails on both. This is just awful!

    EDIT 3: Also frustratingly random. Sometimes you will get a movie that works, right next to one that doesn't. Maybe Vudu should change their movie listings to show which ones they don't allow downloads for!

    EDIT 4: Able to download Boss Baby on iPad #1. Go to download on iPad #2 - it fails.

    EDIT 5: Can't believe I'm saying this but thanks to the Flixster app!!! I'm able to download a bunch in that app (some in HD as well!) Make no mistake, there are a TON that have Playback unavailable - part of the reason why UV is just a mess!!

    Leave a comment:

  • Duckymom04
    replied
    Re: Error 0xA3

    iPad 2nd gen
    IOS: 9.3.5
    VUDU Version: 5.2
    Movies: Fifty Shades Darker SD, MI:4 SD, Age Of Adalline SD, Cloudy w/a Chance of Meatballs 2 SD, Jack Reacher SD, The Lucky One, Hotel Transylvania SD, Never Been Kissed SD
    I get the error as soon as I press download. I have been able to download some with not error at all.

    VUDU Please fix this issue!!!

    Leave a comment:

  • dkhuscroft
    replied
    Re: Error 0xA3

    I keep getting the Error 0xA3.

    - iOS device = iPad Pro 12"
    - iOS version = 10.3.3
    - Vudu app version = 5.2 (183631)
    - Connection type (cell data or WiFi) and ISP/Cell Carrier =Wifi
    - Titles you're attempting to download and their definition (SD/HDX) = HDX only
    - At what point after to you tap on "download" does the error message appear? As soon as I hit the Download link.

    Thank you.

    Leave a comment:

  • ryonan18@gmail.com
    replied
    Re: Error 0xA3

    I was having the same issue yesterday with VUDU when trying to download movies on my iPad. I ended up downloading the Disney Movies Anywhere App to get my Disney movies downloaded and the Flixter Video App (links to your UltraViolet Acct) to get my other movies downloaded. Hope this helps!!! Good Luck!!!

    Leave a comment:

  • Sharrayah
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device
    - iOS version
    - Vudu app version
    - Connection type (cell data or WiFi) and ISP/Cell Carrier
    - Titles you're attempting to download and their definition (SD/HDX)
    - At what point after to you tap on "download" does the error message appear?


    I am trying to download movies to watch offline for my upcoming stay in the hospital and am only getting error codes when I download ANYTHING from my library. I have turned my device on and off, reset the app, deleted and re downloaded the app, updated my iOS and am still unable to download more than one or two. I get different messages such as error (0xA3) (0xC7) and (3328:898). I only have 7 devices activated on vudu and over 75 gb of available room on my iPad. I should not have any problems, yet I do.

    App Version: 5.2 (183631)
    iOS Version: 10.3.3
    Account ID: 6757131
    Model: iPad
    Carrier: Verizon
    Titles: anything

    Leave a comment:

  • Therecanbonly1
    replied
    Re: Error 0xA3

    - Ipad Air 2
    - iOS 10.3.1
    - Version 5.2 (183631)
    - WiFi
    - the breakfast club, back to the future 2
    - Immediately

    Since we own these movies... any chance support MIGHT alloww us to get to our property? This is why some people fear buying digital...

    Leave a comment:

  • Mjmnklm
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device iPad Air II
    - iOS version 10.3.2
    - Vudu app version 5.2
    - Connection type (cell data or WiFi) and ISP/Cell Carrier. Wifi / unknown
    - Titles you're attempting to download and their definition (SD/HDX). Multiple / HDX
    - At what point after to you tap on "download" does the error message appear?
    . Immediately

    Leave a comment:

  • ajcowell
    replied
    Re: Error 0xA3

    Originally posted by ajcowell View Post
    I'm also having this error. Quite inconvenient. Just bought a bunch of movies to watch on the plane on Wednesday.

    - iOS device: iPhone 7 Plus
    - iOS version: 10.3.2
    - Vudu app version: 5.2 (183631)
    - Connection type (cell data or WiFi) and ISP/Cell Carrier: Doesn't appear to matter.
    - Titles you're attempting to download and their definition (SD/HDX): None of my movies appear to work, trying Prometheus right now.
    - At what point after to you tap on "download" does the error message appear? Immediately.

    Can we get an update on this please?
    Looks like there isn't much real support on the forums. Does anyone have the number for the VuDu customer support? and am I the only one getting the Download Complete notifications like a hundred times days after films have downloaded? This was a minor annoyance when downloads were working, not they're broken it's just taking the ****.

    Leave a comment:

  • ajcowell
    replied
    Re: Error 0xA3

    I'm also having this error. Quite inconvenient. Just bought a bunch of movies to watch on the plane on Wednesday.

    - iOS device: iPhone 7 Plus
    - iOS version: 10.3.2
    - Vudu app version: 5.2 (183631)
    - Connection type (cell data or WiFi) and ISP/Cell Carrier: Doesn't appear to matter.
    - Titles you're attempting to download and their definition (SD/HDX): None of my movies appear to work, trying Prometheus right now.
    - At what point after to you tap on "download" does the error message appear? Immediately.

    Can we get an update on this please?

    Leave a comment:

  • HiBobM
    replied
    Re: Error 0xA3

    I'm having the same issue.
    I can get a couple movies to download but then it ****s down for a few days.
    The app is also not letting me download any movie in HDX.
    I'm getting very annoyed.
    I have an iPad Pro 2017
    Running latest iOS
    Vudu 5.2
    WiFi
    Sometimes I experience the error just as a hit download, other times the add to my queue and I get the message just as it tries to download

    Leave a comment:

  • wkell30
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    Thanks for all of the input and your patience folks, our engineers are still investigating this issue.
    Any update on this problem yet??

    Leave a comment:

  • GoneFishing
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device
    - iOS version
    - Vudu app version
    - Connection type (cell data or WiFi) and ISP/Cell Carrier
    - Titles you're attempting to download and their definition (SD/HDX)
    - At what point after to you tap on "download" does the error message appear?
    - Ipad Air 2
    - iOS 10.3.2
    - Version 5.2 (183631)
    - WiFi
    - XXX: Return of Xander Cage
    - Immediately

    Leave a comment:

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