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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Error 0xA3

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  • kelly.tigger@gmail.com
    replied
    Re: Error 0xA3

    Originally posted by House1998 View Post
    - almost immediately
    - iOS device - iPad Pro 9.7-Inch (Wi-Fi Only) 128GB MODEL MLON2LL/A
    111GB free
    - iOS version - 10.3.2
    - Vudu app version - 5.2 (183631)
    - Connection type - WiFi
    - Titles you're attempting to download and their definition (SD/HDX)
    These worked
    1. Lego Batman: The Movie - DC Super Heroes Unite - SD
    2. Batman v Superman: Dawn of Justice - HDX

    I tried these that I have in SD:
    1. How to Train Your Dragon
    2. Green Lantern
    3. Shrek
    4. Shrek 2
    5. Spider-Man
    6. Spider-Man 2
    7. Star Trek
    8. Start Trek First Contact
    9. The Incredible Hulk
    10. The Prince of Egypt

    And I tried these HDX:
    1. Avatar
    2. Fantastic Four
    3. Home
    4. How to Train Your Dragon 2
    5. Kubo and the Two Strings
    6. Star Trek Beyond
    7. Star Trek Into Darkness


    - At what point after to you tap on "download" does the error message appear?
    immediately

    I see the forum says to uninstall Vudu and install it again to get 1 more movies. I'm hoping to load my iPad with all of these movies.

    Leave a comment:


  • jaxjeebers
    replied
    Re: Error 0xA3

    Same issue. Instantaneously says download failed.

    TomorrowLand

    Ipad Air 2
    Cell/Wifi - using Wifi
    iOS 10.3.2
    Vudu 5.2 (183631)

    Thanks,
    Rajeeb

    Leave a comment:


  • wkell30
    replied
    Re: Error 0xA3

    I'm having the same problems. I uninstalled and reinstalled the app which of course deleted all of the movies I had downloaded previously. Out of 10+ I had downloaded, I have only been able to download 1 movie. VERY FRUSTRATING!!

    Iphone 6plus
    iOS 10.3.2
    Vudu app 5.2.0
    Have tried both Wifi and Data, both gave error code.

    I have emailed support, but haven't gotten a response yet.

    PLEASE FIX!!!!!!!

    Leave a comment:


  • darren@daddywatson.com
    replied
    Re: Error 0xA3

    Same thing as well
    iPad Air 2
    iOS 10.3.1
    VUDU 5.2
    WIFI
    Independance Day: Resurgence
    immediate

    Please fix along with the 3328:898 error...

    Leave a comment:


  • patulloch
    replied
    Re: Error 0xA3

    iPhone 7
    10.3.2
    5.2
    Wifi Spectrum
    Bourne Identity, Borne Supremacy, Bourne Ultimatum
    Immediately. If I try again, I briefly see 'Repairing'.

    Also if I uninstall, I am able to load 1 movie. Then I get the error on the next movie download attempt, regardless of which movie I successfully load first.

    Leave a comment:


  • motthedot@yahoo.com
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device
    - iOS version
    - Vudu app version
    - Connection type (cell data or WiFi) and ISP/Cell Carrier
    - Titles you're attempting to download and their definition (SD/HDX)
    - At what point after to you tap on "download" does the error message appear?
    IPad Air 2
    10.3.2
    5.2
    WiFi
    Hobbit part 2
    immediately

    NOTE: It may be linked to the amount of memory that is downloaded, although my settings do not have that limitation activated. I could download 2 smaller movies and it hangs up on the 3rd or just 1 of the extended Hobbit and it hangs on the second. I have done this multiple times.

    Leave a comment:


  • FelipeF
    replied
    Re: Error 0xA3

    Thanks for all of the input and your patience folks, our engineers are still investigating this issue.

    Leave a comment:


  • pdshafer3
    replied
    Re: Error 0xA3

    - iOS device - iPad 128GB 2017 ver.; model MP2H2LL/a
    - iOS version - 10.3.2
    - Vudu app version - 5.2 (183631)
    - Connection type (cell data or WiFi) and ISP/Cell Carrier - WiFi Windstream (office), Armstrong (home) - happened both places
    - Titles you're attempting to download and their definition (SD/HDX) - Hobbit 3 extended, sd; Star Trek sd; master and commander sd; several others
    - At what point after to you tap on "download" does the error message appear? immediately

    First attempt - 2 movies downloaded, then error
    Second attempt - uninstalled app; reinstalled app, 4 movies downloaded (those already downloaded deleted when app removed), then error

    Leave a comment:


  • Jennie8550
    replied
    Re: Error 0xA3

    - iOS device - iPhone 7 Plus
    - iOS version - 10.3.2
    - Vudu app version - 5.2 (183631)
    - Connection type (cell data or WiFi) and ISP/Cell Carrier - Wifi (at work, Download speed 527.53 mbps, upload 466.33 mbps)
    - Titles you're attempting to download and their definition (SD/HDX)
    Moana
    Was going to do more, but stopped after this errored.

    - At what point after to you tap on "download" does the error message appear?
    Immediately getting the error

    Tried last night with a bunch to downnload to have stored on my new phone. Waited till I got to work with the faster internet. Uninstalled/reinstalled app, same results. Downloaded Beauty and the Beast fine last night but this morning can't download any other movies.

    Leave a comment:


  • House1998
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device - Air 2
    - iOS version - 10.3.2
    - Vudu app version - 5.2
    - Connection type (cell data or WiFi) and ISP/Cell Carrier - WiFi
    - Titles you're attempting to download and their definition (SD/HDX) - it does not give an option anymore
    - At what point after to you tap on "download" does the error message appear?
    - almost immediately

    Leave a comment:


  • kaylub_purry
    replied
    Re: Error 0xA3

    Originally posted by Nottechsavy View Post
    I am using an iPhone 7 plus
    iOS version 10.3.2
    Vudu app version 5.2 (183631)
    WiFi connection
    I first got the error yesterday at the end of an attempt to download a movie. I tried rebooting the phone, which did nothing, uninstalling/reinstalling the app allowed me to download one movie but once that was complete and I went to download a second movie the error popped up almost immediately.
    iPhone 6
    iOS 10.3.2
    Vudu 5.2
    Wi-fi

    I am having the exact same problem. I can have one download without an issue, but it won't allow anymore after that.

    Leave a comment:


  • Nottechsavy
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device
    - iOS version
    - Vudu app version
    - Connection type (cell data or WiFi) and ISP/Cell Carrier
    - Titles you're attempting to download and their definition (SD/HDX)
    - At what point after to you tap on "download" does the error message appear?
    I am using an iPhone 7 plus
    iOS version 10.3.2
    Vudu app version 5.2 (183631)
    WiFi connection
    I first got the error yesterday at the end of an attempt to download a movie. I tried rebooting the phone, which did nothing, uninstalling/reinstalling the app allowed me to download one movie but once that was complete and I went to download a second movie the error popped up almost immediately.

    Leave a comment:


  • IndianaJames
    replied
    Re: Error 0xA3

    iOS device = iPad Pro
    iOS version = 10.3.2
    Vudu app version = 5.2
    Connection = WiFi

    Just bought this iPad and restored from backup. Downloaded 2 movies (2 Guns and Account) with no issue but got this error on the 3rd download (Adjustment Bureau).

    Deleted App and got Download Failed: (3328:898) too. I've deleted this app 4x and don't get consistent results for which movies will install and which ones will error. Tried to download Account and got an error. After the 4th time, I was able to down again the first 2 movies. I've tried 5 different movies and get the Download Failed (0xA3).

    I've spent enough time on this that I'll just leave for now the 2 movies I have on my iPad and hope this gets resolved soon so I can get my other 21 movies.

    Leave a comment:


  • hd1star@yahoo.com
    replied
    Re: Error 0xA3

    It actually happened again. And I had to uninstall it and reinstall it. Then downloaded 1 movie at a time. It didn't seem to like when I added 4. Downloading them individually helped me.

    Leave a comment:


  • hd1star@yahoo.com
    replied
    Re: Error 0xA3

    Originally posted by FelipeF View Post
    If you're experiencing this exact issue, can you please provide the following details.

    - iOS device
    - iOS version
    - Vudu app version
    - Connection type (cell data or WiFi) and ISP/Cell Carrier
    - Titles you're attempting to download and their definition (SD/HDX)
    - At what point after to you tap on "download" does the error message appear?
    I was able to fix this by deleting the app and reinstalling. I guess I'm lucky that's all it took.

    Leave a comment:

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