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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu Insta Watch

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    #91
    Re: Vudu Insta Watch

    It's been 4 days and the movies are still not in my collection. I called 1-800Walmart and they told me to call the savings catcher hotline. I called the savings catcher hotline, and they never heard of instawatch. I sent Vudu support my receipt over the weekend and they wrote back asking for several pictures of the discs including pictures of the UPC codes which I no longer have because they were sticker UPC codes that got thrown out. They were coving the regular paramount UPC codes.


    This is a nightmare

    How can saving catcher hotline have never heard of a saving catcher program???

    Comment


      #92
      Re: Vudu Insta Watch

      Originally posted by Capt-Cupcake View Post
      I just got an e-mail from Savings Catcher:

      The two movies on the receipt (both purchased and scanned to Savings Catcher on Thursday 10/23) are still not in my collection.
      That email from 'Savings Catcher' is just about the other items on your list and not the InstaWatch items but good luck ever getting the movies.

      Comment


        #93
        Re: Vudu Insta Watch

        Originally posted by DanielH View Post
        Send me a private message with your account email address. I'll try to help with this
        PM sent. Thanks!

        Comment


          #94
          Re: Vudu Insta Watch

          Thanks so much Dan!

          FYI, just bought Wish I Were Here and scanned the receipt and the movie showed in my account in less than 2 minutes. Pretty good deal.

          Comment


            #95
            Re: Vudu Insta Watch

            Originally posted by woodrowjr View Post
            Thanks so much Dan!

            FYI, just bought Wish I Were Here and scanned the receipt and the movie showed in my account in less than 2 minutes. Pretty good deal.
            I'm still waiting on the two I bought Thursday. DanielH is helping, so I'm sure it'll work out in the end. For now, still in limbo however.

            It sounds like the newer ones are working quicker. That's good news.

            Comment


              #96
              Re: Vudu Insta Watch

              Has anyone noticed that the instawatch banner is missing from eligible titles?

              Comment


                #97
                Re: Vudu Insta Watch

                Originally posted by johnmccann1976 View Post
                Has anyone noticed that the instawatch banner is missing from eligible titles?
                Yes. It's been gone since last week. It wasn't very accurate anyway. Most of the movies I've gotten added to my library did not have the banner. It seems to be any movie by the participating studios that are available on Vudu seem to work. Even non UV titles. Someone on another forum said Captain America even worked for me (Probably since it used to be Paramount).

                On another note, I've had more luck with ordering a movie for store pick up one at a time than in a group. My $50+ order with free shipping did not work (I returned it this weekend) but when I re-ordered 1 by 1 for store pick up they were immediately added to my account.

                Comment


                  #98
                  Re: Vudu Insta Watch

                  Originally posted by madmod20061 View Post
                  Yes. It's been gone since last week. It wasn't very accurate anyway. Most of the movies I've gotten added to my library did not have the banner. It seems to be any movie by the participating studios that are available on Vudu seem to work. Even non UV titles. Someone on another forum said Captain America even worked for me (Probably since it used to be Paramount).

                  On another note, I've had more luck with ordering a movie for store pick up one at a time than in a group. My $50+ order with free shipping did not work (I returned it this weekend) but when I re-ordered 1 by 1 for store pick up they were immediately added to my account.
                  Oh good I thought I was losing my mind lol! Yeah I did not have any luck with my online shipping order either. I received it but never got an email from them with a code but they are aware of it. Were any of the orders you did for store pickup preorders? Walmart is pretty far from my house it would be nice to be able to pre order a movie and have access to the early digital release and have the physical copy even if I have to drive 30 miles to pick it up lol.

                  Comment


                    #99
                    Re: Vudu Insta Watch

                    Originally posted by johnmccann1976 View Post
                    Oh good I thought I was losing my mind lol! Yeah I did not have any luck with my online shipping order either. I received it but never got an email from them with a code but they are aware of it. Were any of the orders you did for store pickup preorders? Walmart is pretty far from my house it would be nice to be able to pre order a movie and have access to the early digital release and have the physical copy even if I have to drive 30 miles to pick it up lol.

                    I've done 2 pre-orders (Hobbit DOS extended and Deliver us from Evil) but neither offered me the option of store pick up but gave free shipping. Hobbit still added instantly but I had to wait a few hours for Deliver Us From Evil email to arrive.

                    Comment


                      Re: Vudu Insta Watch

                      Originally posted by madmod20061 View Post
                      I've done 2 pre-orders (Hobbit DOS extended and Deliver us from Evil) but neither offered me the option of store pick up but gave free shipping. Hobbit still added instantly but I had to wait a few hours for Deliver Us From Evil email to arrive.
                      That's cool maybe Ill give it another try but how can you tell if it's available for instawatch? Is it basically all UV studios?

                      Comment


                        Re: Vudu Insta Watch

                        Our apologies for the banner not showing on Walmart.com purchases. We're working with Walmart to correct this and should have a fix in place shortly.

                        Please keep in mind that not all Walmart.com purchases will be available for Instawatch. Once the above fix is in place, it should give you an idea if you should have received the Instawatch email or not.
                        Last edited by DanielH; 10-29-2014, 08:51 AM. Reason: spelling

                        Comment


                          Re: Vudu Insta Watch

                          Originally posted by DanielH View Post
                          Our apologies for the banner not showing on Walmart.com purchases. We're working with Walmart to correct this and should have a fix in place shortly.

                          Please keep in mind that not all Walmart.com purchases will be available for Instawatch. Once the above fix is in place, it should give you an idea if you should have received the Instawatch email our not.
                          I just pre-ordered a couple movies and it worked perfectly got an email within an hour woot woot

                          Comment


                            Re: Vudu Insta Watch

                            If your WM and Vudu accounts use the same email address do you have to link them for this to work correctly? My accounts on both sites use the same email address but when I log into my WM account, under My Account -> Vudu Account History, it shows my WM account hasn't been linked to Vudu.

                            EDIT: I found the answer in the FAQ. I also placed an order and received the Vudu email with the digital copy redemption link with no problem.

                            http://www.vudu.com/instawatch/faq/

                            Comment


                              Re: Vudu Insta Watch

                              Originally posted by DanielH View Post
                              Our apologies for the banner not showing on Walmart.com purchases. We're working with Walmart to correct this and should have a fix in place shortly.

                              Please keep in mind that not all Walmart.com purchases will be available for Instawatch. Once the above fix is in place, it should give you an idea if you should have received the Instawatch email our not.
                              I'm having trouble with an online order. My reference number is: 141027-000216

                              Comment


                                Re: Vudu Insta Watch

                                Originally posted by nyc20012001 View Post
                                I'm having trouble with an online order. My reference number is: 141027-000216
                                How long ago did you receive the shipping notice?

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