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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Feedback about New Vudu Interface

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    #136
    Re: Feedback about New Vudu Interface

    Originally posted by Alan Smithee View Post
    Ever since I started using Vudu, I've grown accustomed to hitting whatever button I can to make the on-screen display go away immediately when starting a movie. Definitely don't like it coming up but glad it's at least easy to get rid of- I've seen some other services keep that stuff onscreen for at least the first five seconds with NO way to make it go away sooner.

    Glad to hear they're still planning to get rid of the display that comes up at the end of TV episodes- I don't mind the autoplay itself as I can always just stop it, but that display is completely unacceptable.

    By the way, the recent changes at Amazon Instant Video are a good example of what NOT to do- EVERYTHING now brings up an annoying display at the end of things, and all movies seem to be flagged to do it right when the end credits start. I've sent them an angry letter only to get the standard "we appreciate your comments" response, so I just deleted the Amazon app entirely from my Roku and likely won't even be ordering from them as much as they've left such a bad taste in my mouth!

    I share all of your feelings on this matter and I find all services trending towards popping things up on your screen and ruining the end credits just like cable TV has done. I realize a lot of people don't care about the credits and find them unimportant and may like suggestions on the screen for other things to watch, and I don't have a problem with that at all. My issue is forcing it in a way with no option to turn it off, if Amazon just put an option there to stop their annoying advertisement ticker with a disable option it would solve the problem.

    I hope Vudu not only makes the auto play have an off option but also changes things so when auto play is on that annoying clock never pops up, or anything else for that matter, just play the next episode. There is no need to cover the screen with any of its logos or pop ups. There should always be controls to turn these things off, and I'm with you I'm about ready to ditch Amazon completely over this intrusion. I've also sent them multiple emails complaining about their ad ticker, and how I'm unhappy with when you pause a video it is grayed out so you can't even see the full image anymore, where before you could.

    All of their changes have been bad, and I get the same automated response from them when I write in, I don't think they care at all. Vudu seems to be moving slowly on these issues but at least they are listening to feedback and trying to get it right. I still would love the controls popping up to stop, even though it's easy to back out of it is NOT necessary and I don't know why it was designed to do that in the first place because it doesn't make sense..

    Comment

      #137
      Re: Feedback about New Vudu Interface

      This may be old news but I just noticed the new interface now displays themed background art for some of the movies kind of like XBMC.

      Comment

        #138
        Re: Feedback about New Vudu Interface

        The Auto Play disable setting has been added, finally! Such a simple request has now been full filled, I don't understand why it had to take nearly 5 1/2 months to add this but nevertheless excellent work by Vudu. Thanks for listening to feedback and giving all of us this great option. Next time a feature gets added I request that Vudu simply make it optional right from the start so people don't have to complain for months to get a disable option added for something else.

        I'd like to point out that with Auto Play turned on there is still an issue while watching trailers for episodes that you own. The countdown clock continues to pop up over the last 10 seconds of the trailer and then automatically plays the next episode even though you didn't watch the previous episode you were watching the trailer. Luckily disabling Auto Play stops that from happening. Vudu might want to look into whatever is triggering Auto Play from trailer playback because that should not be happening.

        Comment

          #139
          Re: Feedback about New Vudu Interface

          Awesome, I disabled autoplay and it works perfectly. Thank you very much!

          I can finally watch New Girl! That show has content through the end credits and in addition to the countdown timer covering the picture, the autoplay would usually cut off the last bit of each episode.

          Really appreciate you taking user feedback into consideration. Even though it seems most users enjoyed this feature, my tv episode watching is going to be a vastly better experience now.

          Comment

            #140
            Re: Feedback about New Vudu Interface

            Don't know WHAT they were thinking when they added that "feature", but glad it's finally gone (or at least optional.)

            Comment

              #141
              Re: Feedback about New Vudu Interface

              Originally posted by Alan Smithee View Post
              Don't know WHAT they were thinking when they added that "feature", but glad it's finally gone (or at least optional.)
              as has been said before the majority liked the feature for multiple reasons. i have young kids and autoplay is wonderfull. andas much as the credits do not matter to me. i have learned that a very vocal minority want tobeable to see them in all there glory and that is their right. so now everyone can be happy

              Comment

                #142
                Re: Feedback about New Vudu Interface

                Originally posted by danglin709 View Post
                as has been said before the majority liked the feature for multiple reasons. i have young kids and autoplay is wonderfull. andas much as the credits do not matter to me. i have learned that a very vocal minority want tobeable to see them in all there glory and that is their right. so now everyone can be happy
                Well said, which is why Vudu should have simply made it optional in the first place and all of this drama regarding auto play could have been avoided. Same thing with the watch list initially not being able to be cleared out, people had to complain to get that option. Companies need to realize that not everyone wants to watch in the same way, but by creating easily configurable options everyone gets what they want and nobody has anything forced. I hope Vudu has learned its lesson from this and the next time they add a new feature it will debut with a disable option right from the start.

                But people are also forgetting that Vudu did not implement auto play properly, covering the credits is not necessary, auto play should simply play the next episode without interrupting the video, that was a big part of why the people that didn't like it hated it, and also it does play the next episode and cuts off part of the current episode many times which it shouldn't do. And as I stated before for episodes you own it pops up the countdown clock over previews and then plays the next episode which makes absolutely no sense after playing a trailer. Vudu did not implement this feature well but at least they have corrected it by making it optional, but the feature itself still needs work done to make it function properly.

                At least Vudu is a company that listens to feedback and makes corrections (something Netflix and Amazon fail miserably at) so now everyone does get what they want with this feature, and for that I thank Vudu very much. This is a very good service and when companies take feedback and try to make things better you know it's worth using.

                Now if they could just do something about stopping the controls from automatically popping up for no reason when you start a video I'd be even happier!

                Comment

                  #143
                  Re: Feedback about New Vudu Interface

                  Originally posted by danglin709 View Post
                  as has been said before the majority liked the feature for multiple reasons. i have young kids and autoplay is wonderfull. andas much as the credits do not matter to me. i have learned that a very vocal minority want tobeable to see them in all there glory and that is their right. so now everyone can be happy

                  +100

                  Comment

                    #144
                    Re: Feedback about New Vudu Interface

                    Seems like those who don't read the credits ought to start doing so, as it might improve "there" spelling and grammar in the real world

                    Comment

                      #145
                      Re: Feedback about New Vudu Interface

                      Originally posted by Alan Smithee View Post
                      Seems like those who don't read the credits ought to start doing so, as it might improve "there" spelling and grammar in the real world
                      Actually its a broken keyboard i apoligize a new one is on the way

                      Comment

                        #146
                        Re: Feedback about New Vudu Interface

                        Originally posted by danglin709 View Post
                        as has been said before the majority liked the feature for multiple reasons. i have young kids and autoplay is wonderfull. andas much as the credits do not matter to me. i have learned that a very vocal minority want tobeable to see them in all there glory and that is their right. so now everyone can be happy
                        But it isn't just seeing the credits, some shows really have content through the entire credit sequence!

                        I am also happy that I won't have a clogged up Watchlist if I jump around a series out of sequence due to autoplay of an episode I might not want to watch

                        I think the only things I would really like now are pretty minor:

                        - a "play from beginning" button on movie description pages
                        - ability to reset a tv season to "unwatched"
                        - option to jump to "my movies" when launching the vudu app (I know, not going to happen, but I can dream!)

                        Comment

                          #147
                          Re: Feedback about New Vudu Interface

                          - a "play from beginning" button on movie description pages

                          On the todo list.

                          - option to jump to "my movies" when launching the vudu app (I know, not going to happen, but I can dream!)

                          Looking to improve, if not totally support this.

                          Comment

                            #148
                            Re: Feedback about New Vudu Interface

                            I also think the ability to reset a TV season or entire series to unwatched would be a great idea. Currently you can do this now but only if the episodes are in the watchlist and only if you clear them from there one at a time. But they will only show up in the watch list if they are partially watched, if finished they don't show in up in the watchlist. So in order to reset a series you'd have to go back and click on every episode in each season and back out just to get it to show up in the watch list, and then manually clear each episode from there one at a time. This will work but it is very slow and painstakingly annoying process to have to do it this way.

                            Comment

                              #149
                              Re: Feedback about New Vudu Interface

                              Originally posted by Jake View Post
                              - a "play from beginning" button on movie description pages

                              On the todo list.

                              - option to jump to "my movies" when launching the vudu app (I know, not going to happen, but I can dream!)

                              Looking to improve, if not totally support this.
                              Thank you Jake, sounds excellent!

                              Originally posted by Emissary35 View Post
                              I also think the ability to reset a TV season or entire series to unwatched would be a great idea. Currently you can do this now but only if the episodes are in the watchlist and only if you clear them from there one at a time.
                              Appreciate the tip! It is cumbersome but works, definitely better than nothing, thank you.

                              Comment

                                #150
                                Re: Feedback about New Vudu Interface

                                Why does the Vudu Roku app always show the SD, HD, and HDX logos above the cover art of a specific title when it is only available in SD or SD & HD?

                                Comment

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