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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Feedback about New Vudu Interface

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    #121
    Re: Feedback about New Vudu Interface

    And now Amazon Instant Video is doing the same thing, except there they find it necessary to put a grey filter on the WHOLE screen while counting down in the corner! And it gets even worse- if you're watching a movie, they now flood the screen with suggestions of other movies to watch next! I guess Vudu should be glad that Amazon is doing that because they've just guaranteed that I will never spend a single penny on their video service anymore, and I'm so infuriated that I likely won't buy anything else from their site if I can help it either!

    It seems a lot of people working for these services are trying their best to inject flashy stuff on the screen just because they can, but they don't understand that if one is PAYING for material, they want it treated with respect with NO intrusions on it whatsoever! (At least Vudu has never ruined a movie for me!)

    Comment

      #122
      Re: Feedback about New Vudu Interface

      Amazon is pretty horrible now with their pop up ticker at the end of all videos, and Netflix does the same thing shrinking the credits to a tiny window at the end of all of their videos. But Vudu is by far the worst of them all when it comes to auto play at the end of videos. At least Amazon and Netflix give you the option to NOT play the next episode automatically. Vudu forces our videos to keep doing that whether we like it or not. Vudu also cuts off the last couple seconds of the end credits before it finishes a lot of the time because their horrific countdown clock reaches 0 many times before the video is finished playing. So far Vudu is only doing this to TV show episodes, but all of you breathing safely because movies aren't affected, well it's only a matter of time before they start pop up suggestions at the end of movies too just like Amazon and Netflix does.

      Streaming services are very slowly turning into ad infested credit covering destroying TV and movie experience criminals just like all the cable channels have been for years. It won't be long before we see a Vudu, Netflix, or Amazon logo permanently pasted on the bottom right corner of the screen just like all cable channels do, next it will be a forced "TV-PG" rating in the upper left corner too. Finally there will be logos running across the bottom of the screen during the program advertising other things to watch over your shows and movies. It is all trending this way and before you know it all the people jumping ship from cable to streaming are going to realize they've only jumped up and landed back where they started. Some might think this is an overreaction but I can totally see this getting worse and worse over the next couple of years.

      These annoyances and interruptions need to stop and options need to be created so the user can turn off auto play and never have anything popping up over the credits or any other part of the videos. This B.S. about pop ups and suggestions just because they can do it is ridiculous and it doesn't have to be forced if they would just give us paying customers who purchase videos more control over how we watch the things we pay for. I buy a movie or season from Vudu, they tell me I "Own" it but they cover the end of my videos treating the customer with no respect for what they purchased. Vudu is all pay or rent nothing subscribed like Amazon Prime or Netflix so Vudu needs to be held to the highest standard in this regard.

      Supposedly the people that run Vudu pay attention to these threads but it doesn't look like they are doing anything to stop forcing the autoplay on everyone, or give us a way to clear the watch list at all.

      Comment

        #123
        Re: Feedback about New Vudu Interface

        Good points there. I have ZERO tolerance for constant logos (and I don't see why ANYBODY subscribes to cable now, given the unwatchable mess that's become!), and I always delete any streaming services that use them (like Crackle and Hulu Plus) off of my Roku whether they're free or not. If I ever pay to rent a movie and see anything on it that shouldn't be there, I'll be requesting a refund.

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          #124
          Re: Feedback about New Vudu Interface

          Originally posted by Alan Smithee View Post
          Good points there. I have ZERO tolerance for constant logos (and I don't see why ANYBODY subscribes to cable now, given the unwatchable mess that's become!), and I always delete any streaming services that use them (like Crackle and Hulu Plus) off of my Roku whether they're free or not. If I ever pay to rent a movie and see anything on it that shouldn't be there, I'll be requesting a refund.
          I have said before the credits mean nothing to me or my kids and my family that are watching the shows, and I have near 3000 movies and over 150 tv seasons, Also i stream almost 3 terabytes of data mostly using vudu.so i would think i am the target user. The auto play to me is a great feature, However i do believe it should have a shut off

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            #125
            Re: Feedback about New Vudu Interface

            I would bet that using 3 TB/mo on Vudu would make you the exception, rather than the target.

            Comment

              #126
              Re: Feedback about New Vudu Interface

              Originally posted by jeffpn View Post
              I would bet that using 3 TB/mo on Vudu would make you the exception, rather than the target.
              I was struggling with the words. LOL more i was saying that my usage and the volume of movies and shows i add and watch each month. But Alas These same two guys post everywhere how much they hate this and that. And that is a right they have. But if they hate it so much Why use it? the Blurays and dvd's of the movies and tv shows do not have the credits cut off and well like has been said here in the forums over and over vote with your wallet. If more people stop buying then eventually lower revenue will dictate features and benefits.

              Comment

                #127
                Re: Feedback about New Vudu Interface

                Heh. I struggle a lot with words here as well. I'm all for the ability to disable unwanted features. Not just for Vudu, but any app that wants to do my thinking for me. And yes, to me, the forum seems to be a lot about, "Company X does things this way. Vudu needs to do the same." Myself, I'm very happy with Vudu the way it is.

                Comment

                  #128
                  Re: Feedback about New Vudu Interface

                  Add me to the list of people dissatisfied with autoplay and disruptions of the credits.
                  That said, it seems to be popular. Just give me an option to disable both.

                  Please note I have reduced my Amazon usage, (both purchase & Prime), since they
                  screwed up there own user interface. The had autoplay, (which you CAN disable), but
                  they still have the credits screwed up. Plus 2 other annoyances, freeze frame grays
                  out the picture, (ruining the reason I wanted to freeze frame). And the resume play after
                  looking forward or backward with the Roku does not seem to work any more.

                  I mention this so you get an idea of what this user wants and does.

                  Thank you for your time.

                  Comment

                    #129
                    Re: Feedback about New Vudu Interface

                    Vudu is the worse offender by not allowing you to even shut off the auto play, at least Amazon and Netflix give us that option. But you are right about Amazon's app it is a horrible upgrade, before you could freeze the image and see it perfectly,now it grays it out and puts information on the screen. You can get rid of that by pressing the down arrow on the Roku but then it just pops up their annoying add ticker instead. The trend on all of these streaming services seems to be headed in the wrong direction and I'm tired of being forced to watch a certain way because that is how Vudu or whoever decided to design their apps.

                    It's no different then cable channels forcing you to see logos on their screens and speeding up the credits, being broadcast there is no option to stop that, but a streaming service has the ability to give us options to stop auto play and pop ups on the screen, the companies simply don't want to give us that option. I've already been refunded the TV shows I purchased from Vudu and I won't be buying anything from this service any longer. The only way I'll add content is if I get promotional codes in my discs that I buy but I will not pay for any digital content anymore from Vudu since they decide how my videos end even if I purchase it. I wish more people would vote with their wallet because it's the only way things will ever change on this matter.

                    Comment

                      #130
                      Re: Feedback about New Vudu Interface

                      Roku vudu interface has been updated. Watchlist now has options listed for each title (Resume, Start over, See details, and Remove from watchlist).

                      Comment

                        #131
                        Re: Feedback about New Vudu Interface

                        Originally posted by Blurayfan View Post
                        Roku vudu interface has been updated. Watchlist now has options listed for each title (Resume, Start over, See details, and Remove from watchlist).
                        Thank you very much for finally adding a "Remove From Watchlist" option! Great work finally getting that done, but it would be even better if when you go to the actual title the start over option existed there as well, right now you can only start over from the watchlist directly.

                        Additionally, what about adding the option to turn off auto play and not having anything cover the end credits like that horrific countdown clock? Also what about doing something about the controls popping up on the screen when you start a video? It would be so much nicer if the controls only show up on your screen when you call for them yourself by pressing the up arrow and not having them pop up automatically.

                        Thanks for that Roku update and keep up the good work.

                        Comment

                          #132
                          Re: Feedback about New Vudu Interface

                          Thanks for adding those options. Keep the new features coming.

                          Comment

                            #133
                            Re: Feedback about New Vudu Interface

                            Originally posted by Emissary35 View Post
                            Thank you very much for finally adding a "Remove From Watchlist" option! Great work finally getting that done, but it would be even better if when you go to the actual title the start over option existed there as well, right now you can only start over from the watchlist directly.

                            Additionally, what about adding the option to turn off auto play and not having anything cover the end credits like that horrific countdown clock? Also what about doing something about the controls popping up on the screen when you start a video? It would be so much nicer if the controls only show up on your screen when you call for them yourself by pressing the up arrow and not having them pop up automatically.

                            Thanks for that Roku update and keep up the good work.
                            These are both coming (start over from details page and turn off auto play). On the todo list for a while, but it's a large list

                            As far as controls popping up when starting - I will mention it, but I doubt it's a high priority since just hitting 'back' dismisses them.

                            Comment

                              #134
                              Re: Feedback about New Vudu Interface

                              Originally posted by Jake View Post
                              These are both coming (start over from details page and turn off auto play). On the todo list for a while, but it's a large list

                              As far as controls popping up when starting - I will mention it, but I doubt it's a high priority since just hitting 'back' dismisses them.
                              So happy to hear disable auto play is coming a lot of us have been waiting for that for a long while. As far as the controls, yes it is only a minor annoyance but it still would be great having it looked into. Maybe add an option to enable/disable the control pop ups as well. Anyways thanks for listening to our suggestions and I hope more features roll out soon.

                              Keep up the good work.

                              Comment

                                #135
                                Re: Feedback about New Vudu Interface

                                Ever since I started using Vudu, I've grown accustomed to hitting whatever button I can to make the on-screen display go away immediately when starting a movie. Definitely don't like it coming up but glad it's at least easy to get rid of- I've seen some other services keep that stuff onscreen for at least the first five seconds with NO way to make it go away sooner.

                                Glad to hear they're still planning to get rid of the display that comes up at the end of TV episodes- I don't mind the autoplay itself as I can always just stop it, but that display is completely unacceptable.

                                By the way, the recent changes at Amazon Instant Video are a good example of what NOT to do- EVERYTHING now brings up an annoying display at the end of things, and all movies seem to be flagged to do it right when the end credits start. I've sent them an angry letter only to get the standard "we appreciate your comments" response, so I just deleted the Amazon app entirely from my Roku and likely won't even be ordering from them as much as they've left such a bad taste in my mouth!

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