Love VUDU but here are my gripes..

[hunterxy]

1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?

2. Prefer the old black look. Can we have a provision in "Settings" to choose our own background colors? I could do this with a Comcast cable box.

3. The slowest scan speed is still too fast

4. Can I have, say, Bates Motel in a bundle, even if not discounted, so I only see one thumbnail in my collection instead of 5?

5. Can't remove titles already bought from my Wishlist

6. Make the time counter in the bottom right larger. Too small to read.

7. The search function is a nightmare. Take a page from Netflix.

8. Why does it ask me to keep rating the movie every time i watch it? I already did the first time.

9. The last 25 movies I punched in are not available. No Wonder Boys? Where is Death on the Nile? Deconstructing Harry?

10. Why is Seinfeld a square picture? Would not have purchased if I knew this. Want it in Widescreen like on TBS.

All of these are great ideas. But to me #1 is the biggest concern. Some older movies are SD only cause that is all there is, if at some point an HD version becomes available, we should get the HD version if we already bought the SD version, or offer the HD version minus the difference paid for the SD version. At the moment if you buy an SD movie and then later buy the HD version, you pay for it in full. For example, my sister-in-law bought Elf in SD for $10, she regrets buying in SD and would buy it in HD but its $14 and offers no discount for already owning the SD version, so she would end up paying $24 for it.

[Navigator]

Elf is on the $2 MD2D list, so she can get the HD for cheap if she has a barcode to scan for it.

[TENIME]

1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?

This. Please. Let me pay the $3 difference like with D2D, if I already have the title in my library in SD.

Some of the digital codes I redeemed (especially from Walmart collection DVDs) redeemed as SD, or transferred from iTunes through Movies Anywhere in SD (Disney, I'm looking at you), and titles I bought directly from Vudu that were previously only available in SD that are now available in HDX (Batman: Mask of the Phantasm for one).

I shouldn't have to buy a movie all over again in HDX if the Walmart set of Matrix movies redeemed in SD.

[mrewster]

1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?

People have b!tched about this hundreds of times for the better part of a decade, and Vudu has never capitulated or even as much as made a comment regarding it.

[rdawg]

Originally posted by thekich View Post
1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?

People have b!tched about this hundreds of times for the better part of a decade, and Vudu has never capitulated or even as much as made a comment regarding it.

Its up to the studios to allow for that upgrade not VUDU.

[Wasteland]

People have b!tched about this hundreds of times for the better part of a decade, and Vudu has never capitulated or even as much as made a comment regarding it.

The only time this actually happened was with titles that they had as HD only and not HDX. Once the HDX version was available they upgraded all who had bought it in HD to HDX free. It would be nice if they offered a discount to upgrade the quality from SD to HDX and HDX to UHD. I would probably spend so much more. I just don't see how iTunes is able to give free upgrades on HD purchases to 4K and Vudu can't? From what I've read, iTunes loses money, it had nothing to do with the studios there, so not sure why Vudu can't do something similar? There will always be excuses, but being another service can do it and another can't really puts the "up to the studios" excuse into question.

[Kappa123]

The only time this actually happened was with titles that they had as HD only and not HDX. Once the HDX version was available they upgraded all who had bought it in HD to HDX free. It would be nice if they offered a discount to upgrade the quality from SD to HDX and HDX to UHD. I would probably spend so much more. I just don't see how iTunes is able to give free upgrades on HD purchases to 4K and Vudu can't? From what I've read, iTunes loses money, it had nothing to do with the studios there, so not sure why Vudu can't do something similar? There will always be excuses, but being another service can do it and another can't really puts the "up to the studios" excuse into question.

It has EVERYTHING to do with the studios. Apple is obviously paying a boatload of cash to allow these "free" 4k upgrades for their customers so the studios took them up on their offer. When you're the company who has the most liquid assets in the world ($215+ Billion), then you can pretty much pay off these studios to bend in your favor.

[RogerJ]

I'm not sure how that's obvious. According to one data development forum, it very well may be some kind of engineering flaw. If that were true, it would explain why Fox and Universal have dropped iTunes from their redemption process.

[KINGDANGER]

Something that drives me nuts lately is after I redeem a title ( and I redeem alot) I am bombarded across Google with ads for the film that I already now own in multiple formats.

[diamond204]

Vudu search has been upgraded quite a bit in the new interface. But one thing that still is broken with Search is the ability to search for OWNED titles that are no longer for sale.

The programmers should make it work as such: The search string entered is parsed in the database, the search should run across the entire Vudu database including inactive titles (if speed is an issue, first search active, then inactive) and when it finds a 'hit' the search should look to see if the title is active or inactive. If active, display the result, if inactive check to see if the item was purchased by the user searching, and if owned, display that result.

[B2Net]

Vudu search has been upgraded quite a bit in the new interface. But one thing that still is broken with Search is the ability to search for OWNED titles that are no longer for sale.

The programmers should make it work as such: The search string entered is parsed in the database, the search should run across the entire Vudu database including inactive titles (if speed is an issue, first search active, then inactive) and when it finds a 'hit' the search should look to see if the title is active or inactive. If active, display the result, if inactive check to see if the item was purchased by the user searching, and if owned, display that result.

+1

[RogerJ]

Vudu search has been upgraded quite a bit in the new interface. But one thing that still is broken with Search is the ability to search for OWNED titles that are no longer for sale.

The programmers should make it work as such: The search string entered is parsed in the database, the search should run across the entire Vudu database including inactive titles (if speed is an issue, first search active, then inactive) and when it finds a 'hit' the search should look to see if the title is active or inactive. If active, display the result, if inactive check to see if the item was purchased by the user searching, and if owned, display that result.

Or just search ALL, active and inactive, regardless of ownership like every other streaming site on the planet. Other sites just show those titles as unavailable but at least then you can add them to a wishlist for if and when they do become available again.

[B2Net]

Or just search ALL, active and inactive, regardless of ownership like every other streaming site on the planet. Other sites just show those titles as unavailable but at least then you can add them to a wishlist for if and when they do become available again.

+1

[colbyw]

I'm not sure how that's obvious. According to one data development forum, it very well may be some kind of engineering flaw. If that were true, it would explain why Fox and Universal have dropped iTunes from their redemption process.

I feel like they have dropped iTunes redeems so that you cannot get free 4K upgrades. And I am also guessing that MA (Disney) is behind this decision. I of course have no concrete proof of this - just guessing, especially since digital 4K purchases have increased.

[diamond204]

Or just search ALL, active and inactive, regardless of ownership like every other streaming site on the planet. Other sites just show those titles as unavailable but at least then you can add them to a wishlist for if and when they do become available again.

Very true. And probably easier to implement.