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Can't connect Disney Movies Anywhere and Vudu

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    #31
    Re: Can't connect Disney Movies Anywhere and Vudu

    We are contacting Disney about this Rogue One issue. It's an issue on their end.

    UPDATE: Folks, please renew your link with DMA. You can renew your link and accept the new terms of service from your Account Info page.
    Last edited by FelipeF; 04-05-2017, 12:45 PM.

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      #32
      Re: Can't connect Disney Movies Anywhere and Vudu

      I had my disney account linked over 1 year, put the code for Rogue 1 on release day, used the disneymovies anywhere app on my iphone 7 worked instanstly. On my roku, firefox or any of my vudu devices Rogue one does show up!

      Maybe try registering rogue one on the disney movie app with a iphone or android first then after login to vudu might help. Thats how i register my disney movies for vudu and all of them show up on Vudu, not a single tale as old as time forgotten.

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        #33
        Re: Can't connect Disney Movies Anywhere and Vudu

        I linked Vudu to Disney Movies Anywhere awhile ago but still do not see any of my Disney movies on the Vudu site or the iOS app.

        I have tried clicking the "renew" button and accepting the conditions but that didn't help

        Any ideas?

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          #34
          Re: Can't connect Disney Movies Anywhere and Vudu

          I have been trying to link my account for some time now and each attempt I receive the message "There was a problem connecting your VUDU account" after returning to the Disney Anywhere site via the VUDU site.

          I have attempted to contact their support but have yet to receive any replies. Any suggestions or ideas as to the issue?

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            #35
            Re: Can't connect Disney Movies Anywhere and Vudu

            Originally posted by gritts View Post
            I have been trying to link my account for some time now and each attempt I receive the message "There was a problem connecting your VUDU account" after returning to the Disney Anywhere site via the VUDU site.

            I have attempted to contact their support but have yet to receive any replies. Any suggestions or ideas as to the issue?
            Please relink your DMA account with your Vudu account. If you continue to have issues, please contact DMA support.

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              #36
              Re: Can't connect Disney Movies Anywhere and Vudu

              It is when I am attempting to re-link my account that I receive the message on their site. I have attempted to contact them several times but have not received any responses.

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                #37
                Re: Can't connect Disney Movies Anywhere and Vudu

                Any suggestions?

                Comment


                  #38
                  Re: Can't connect Disney Movies Anywhere and Vudu

                  Originally posted by gritts View Post
                  Any suggestions?
                  Is the DMA account you're trying to link already linked to another account? Has Disney reached out to you yet?

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                    #39
                    Re: Can't connect Disney Movies Anywhere and Vudu

                    It is currently only linked to Amazon. I receive the same message when I attempt to link to Google as well. I don't have an iTunes other account that I can test with.

                    Disney has not returned my contact attempts through their website.

                    Thank you for helping...

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                      #40
                      Re: Can't connect Disney Movies Anywhere and Vudu

                      I am now having this issue. I added Beauty and the Beast to my account and it did not show. I went to my settings to "renew" my subscription but it didn't do anything. I went to DMA and it said that I wasn't connected. I went back to VUDU and suddenly I'm no longer connected to DMA. I can't connect my account at all to my DMA account keeps giving me the error message and it's really frustrating. I just want to watch my movie!

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                        #41
                        Re: Can't connect Disney Movies Anywhere and Vudu

                        Looks like I'm a little late to the party, but I'm having this same issue with a new movie. The problem I think is on Disney's side though. I can see my entire collection of Disney movies on Vudu, minus the one I just added (Beauty and the Beast). When I go to DMA, I can't see any of my movies or awards points. This really sucks because I had over 10,000 points saved up.

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                          #42
                          Re: Can't connect Disney Movies Anywhere and Vudu

                          Has anyone been able to link their vudu account to their disney movies anywhere account? I have been trying for months and get There was a problem connecting your VUDU account.

                          I have tried both firefox and chrome on a windows 7 64 bit machine

                          Comment


                            #43
                            Re: Can't connect Disney Movies Anywhere and Vudu

                            Question the new announced Disney Streaming Service effect Disney Movie Anywhere ?

                            Comment


                              #44
                              Re: Can't connect Disney Movies Anywhere and Vudu

                              Originally posted by Dive86 View Post
                              Question the new announced Disney Streaming Service effect Disney Movie Anywhere ?
                              There's really no way for anybody to know that until 2019, but I doubt your purchases would be effected in any negative way...

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