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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Can't connect Disney Movies Anywhere and Vudu

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    #31
    Re: Can't connect Disney Movies Anywhere and Vudu

    We are contacting Disney about this Rogue One issue. It's an issue on their end.

    UPDATE: Folks, please renew your link with DMA. You can renew your link and accept the new terms of service from your Account Info page.
    Last edited by FelipeF; 04-05-2017, 12:45 PM.

    Comment


      #32
      Re: Can't connect Disney Movies Anywhere and Vudu

      I had my disney account linked over 1 year, put the code for Rogue 1 on release day, used the disneymovies anywhere app on my iphone 7 worked instanstly. On my roku, firefox or any of my vudu devices Rogue one does show up!

      Maybe try registering rogue one on the disney movie app with a iphone or android first then after login to vudu might help. Thats how i register my disney movies for vudu and all of them show up on Vudu, not a single tale as old as time forgotten.

      Comment


        #33
        Re: Can't connect Disney Movies Anywhere and Vudu

        I linked Vudu to Disney Movies Anywhere awhile ago but still do not see any of my Disney movies on the Vudu site or the iOS app.

        I have tried clicking the "renew" button and accepting the conditions but that didn't help

        Any ideas?

        Comment


          #34
          Re: Can't connect Disney Movies Anywhere and Vudu

          I have been trying to link my account for some time now and each attempt I receive the message "There was a problem connecting your VUDU account" after returning to the Disney Anywhere site via the VUDU site.

          I have attempted to contact their support but have yet to receive any replies. Any suggestions or ideas as to the issue?

          Comment


            #35
            Re: Can't connect Disney Movies Anywhere and Vudu

            Originally posted by gritts View Post
            I have been trying to link my account for some time now and each attempt I receive the message "There was a problem connecting your VUDU account" after returning to the Disney Anywhere site via the VUDU site.

            I have attempted to contact their support but have yet to receive any replies. Any suggestions or ideas as to the issue?
            Please relink your DMA account with your Vudu account. If you continue to have issues, please contact DMA support.

            Comment


              #36
              Re: Can't connect Disney Movies Anywhere and Vudu

              It is when I am attempting to re-link my account that I receive the message on their site. I have attempted to contact them several times but have not received any responses.

              Comment


                #37
                Re: Can't connect Disney Movies Anywhere and Vudu

                Any suggestions?

                Comment


                  #38
                  Re: Can't connect Disney Movies Anywhere and Vudu

                  Originally posted by gritts View Post
                  Any suggestions?
                  Is the DMA account you're trying to link already linked to another account? Has Disney reached out to you yet?

                  Comment


                    #39
                    Re: Can't connect Disney Movies Anywhere and Vudu

                    It is currently only linked to Amazon. I receive the same message when I attempt to link to Google as well. I don't have an iTunes other account that I can test with.

                    Disney has not returned my contact attempts through their website.

                    Thank you for helping...

                    Comment


                      #40
                      Re: Can't connect Disney Movies Anywhere and Vudu

                      I am now having this issue. I added Beauty and the Beast to my account and it did not show. I went to my settings to "renew" my subscription but it didn't do anything. I went to DMA and it said that I wasn't connected. I went back to VUDU and suddenly I'm no longer connected to DMA. I can't connect my account at all to my DMA account keeps giving me the error message and it's really frustrating. I just want to watch my movie!

                      Comment


                        #41
                        Re: Can't connect Disney Movies Anywhere and Vudu

                        Looks like I'm a little late to the party, but I'm having this same issue with a new movie. The problem I think is on Disney's side though. I can see my entire collection of Disney movies on Vudu, minus the one I just added (Beauty and the Beast). When I go to DMA, I can't see any of my movies or awards points. This really sucks because I had over 10,000 points saved up.

                        Comment


                          #42
                          Re: Can't connect Disney Movies Anywhere and Vudu

                          Has anyone been able to link their vudu account to their disney movies anywhere account? I have been trying for months and get There was a problem connecting your VUDU account.

                          I have tried both firefox and chrome on a windows 7 64 bit machine

                          Comment


                            #43
                            Re: Can't connect Disney Movies Anywhere and Vudu

                            Question the new announced Disney Streaming Service effect Disney Movie Anywhere ?

                            Comment


                              #44
                              Re: Can't connect Disney Movies Anywhere and Vudu

                              Originally posted by Dive86 View Post
                              Question the new announced Disney Streaming Service effect Disney Movie Anywhere ?
                              There's really no way for anybody to know that until 2019, but I doubt your purchases would be effected in any negative way...

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