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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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HD Version of the Batman Animated Series?

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    Originally posted by nessamit1984 View Post
    FelipeF I received an email stating that Vudu had worked with Warner Bros and that HDX digital copies for the two movies (Batman: Mask of the Phantasm and Batman and Mr. Freeze: Subzero) would be provided for all those who had redeemed the code for Batman: The Complete Animated Series (Blu-ray) in HDX and it included a code. I followed the link provided (https://vudu.com/vuducodes) and I got an error, that says "Something's not right. Re-enter your code." So I was hoping you could help me with this issue. Thank you in advance.
    This is now resolved.

    Comment


      Originally posted by FelipeF View Post

      This is now resolved.
      Thank you very much for your help, much appreciated.

      Comment


        Originally posted by FelipeF View Post

        This is now resolved.
        Thank you so much!

        Comment


          Thank you very much, Felipe!

          Comment


            FelipeF I am in the same boat as everyone else on this thread. My incident ticket# is 181130-001226 and I've been waiting about a week with no response. Your assistance would be greatly appreciated.

            Comment


              Originally posted by Entropy View Post
              FelipeF I am in the same boat as everyone else on this thread. My incident ticket# is 181130-001226 and I've been waiting about a week with no response. Your assistance would be greatly appreciated.
              This is now resolved, please check your account to confirm.

              Comment


                FelipeF I also redeemed the SD version of the digital copy. I submitted a ticket:181129-000816 but haven't heard anything yet. Any help would be greatly appreciated.

                Comment


                  Originally posted by Scotts1986 View Post
                  FelipeF I also redeemed the SD version of the digital copy. I submitted a ticket:181129-000816 but haven't heard anything yet. Any help would be greatly appreciated.
                  This is now resolved, please check your account to confirm.

                  Comment


                    Originally posted by B2Net View Post
                    Be aware that V3Ep29 (Batgirl Returns) transfers to myUV as Ep 3 of Batman: Super Villains which does not import to FN as that series is not on FN.

                    While V1Ep15 (Cat and the Claw Part 1), V1Ep16 (Cat and the Claw Part 2), and V1Ep23 (Vendetta) all transfer correctly to myUV, these episodes do not import into FN.

                    FN stated none of the series is UV. I explained that all but 4 episodes imported. They still insisted the series was not UV on FN and suggested I contact WB. WB stated it is a VUDU issue. I submitted a help ticket and hoping to get an answer or fix. I hope this gets resolution and not passed to UV support.

                    Stay tuned.
                    UV support replied and noted it is a known issue and will be resolved so all episodes show up on all UV providers aligned to the correct series.

                    Comment


                      FelipeF Hi Felipe. Hoping you can help me as well! I ordered the Batman the Animated Series collector set and redeemed my digital copies on Vudu. The copies I received were SD and did not include the movies Mask of the Phantasm and Subzero although I am not sure they were supposed to be included. I thought my copies were going to be upgraded, but they were not. Would you be able to assist? My ticket number is: #181213-000277

                      Comment


                        Originally posted by Penfouky View Post
                        FelipeF Hi Felipe. Hoping you can help me as well! I ordered the Batman the Animated Series collector set and redeemed my digital copies on Vudu. The copies I received were SD and did not include the movies Mask of the Phantasm and Subzero although I am not sure they were supposed to be included. I thought my copies were going to be upgraded, but they were not. Would you be able to assist? My ticket number is: #181213-000277
                        This is now resolved, please check your account to confirm.

                        Comment


                          Felipe, I have been waiting over a week...and have had to sit on 2 phone calls. Is there any way you can look into my ticket as well? I still do not have the two movies #181207-001388. Thank you, I appreciate it.

                          Comment


                            FelipeF I've got the same issue as well, no response on support ticket in almost two weeks. Ticket number #181204-000612

                            Comment


                              Originally posted by inomniaparatus83 View Post
                              Felipe, I have been waiting over a week...and have had to sit on 2 phone calls. Is there any way you can look into my ticket as well? I still do not have the two movies #181207-001388. Thank you, I appreciate it.
                              This is now resolved, please check your account to confirm.

                              Comment


                                Originally posted by mechman View Post
                                FelipeF I've got the same issue as well, no response on support ticket in almost two weeks. Ticket number #181204-000612
                                This is now resolved, please check your account to confirm.

                                Comment

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