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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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HD Version of the Batman Animated Series?

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    #121
    So glad to hear! Does anyone know if the 2 movies come for everyone who redeems the code (still waiting for Amazon to deliver my replacement copy) or was that a bonus for the inconvenience from the issues?

    Comment

      #122
      Originally posted by ocdtrekkie View Post
      Well, I went and redeemed my code, since others said it was doing HDX and UV correctly, and I've got HDX, but while the movies showed up immediately in UV, the series didn't. A day later it's still not there, and I told Ultraviolet to do a refresh, which it's been doing for... hours?
      I think it just takes time. How much I am not sure...it took 12+ hours for mine to finally show in my UV library. Mind you I didn't refresh or really do anything special. I think it just updated itself automatically over time

      Comment

        #123
        Originally posted by Savio View Post
        So glad to hear! Does anyone know if the 2 movies come for everyone who redeems the code (still waiting for Amazon to deliver my replacement copy) or was that a bonus for the inconvenience from the issues?
        Everyone. (I redeemed for the first time after this was fixed.) The redeem digital copy screen shows a generic Vudu logo now, instead of Batman TAS, and then when you put your code in, it'll show TAS and both movies as included titles in the bundle you're redeeming.

        Comment

          #124
          Apparently, my copy is one someone returned because of the digital code issue...as I don't have the slip in mine. What should I do? Best Buy's return policy states that it will only exchange opened movies for another of the same one, which would be fine if they had it in stock anywhere. This really sucks.

          Comment

            #125
            Originally posted by NJScorpio View Post
            Apparently, my copy is one someone returned because of the digital code issue...as I don't have the slip in mine. What should I do? Best Buy's return policy states that it will only exchange opened movies for another of the same one, which would be fine if they had it in stock anywhere. This really sucks.
            You're sayng someone returned an opened box because of the "digital code issue." And Best Buy sold that opened box return to you?

            Comment

              #126
              Originally posted by JimD17 View Post

              You're sayng someone returned an opened box because of the "digital code issue." And Best Buy sold that opened box return to you?
              Yes. I ordered mine for in store pick up, and got there a few minutes before the one hour estimate...I had to wait another 40 minutes for them to find it. There were none on the shelves. Eventually the manager found one. The packaging was just a regular shrink wrap seal. I didn't even look for the code in the box until I saw confirmation here that it redeemed correctly. I thought maybe it was in with the lenticular cards, but wasn't. I watched an unboxing video of the set and confirmed that there should have been a red slip in there (correct?), but wasn't.

              EDIT: Because this physical set seems hard to find, part of me wants to keep it, but I can't justify the cost if it doesn't include the digital copies. Hopefully the manager there takes the return.

              Comment

                #127
                Originally posted by NJScorpio View Post

                Yes. I ordered mine for in store pick up, and got there a few minutes before the one hour estimate...I had to wait another 40 minutes for them to find it. There were none on the shelves. Eventually the manager found one. The packaging was just a regular shrink wrap seal. I didn't even look for the code in the box until I saw confirmation here that it redeemed correctly. I thought maybe it was in with the lenticular cards, but wasn't. I watched an unboxing video of the set and confirmed that there should have been a red slip in there (correct?), but wasn't.

                EDIT: Because this physical set seems hard to find, part of me wants to keep it, but I can't justify the cost if it doesn't include the digital copies. Hopefully the manager there takes the return.
                Yea the digital copy slip is in the bluray booklet. On one of the last pages.

                Comment

                  #128
                  Originally posted by JimD17 View Post

                  Yea the digital copy slip is in the bluray booklet. On one of the last pages.
                  Ah, thanks. I looked through everything several times last night, no luck. I went to Best Buy, and the customer service guy suggested that I contact Warner Bros. about a replacement code. He was willing to accept the return for a refund, but we both agreed it's a pretty cool item and worth holding onto (if I can get a code). A short time later, I contacted WB chat and explained the situation. They sent me a Vudu code for the full series in HD along with the movies! Yay!

                  Comment

                    #129
                    I noticed on myuv.com that I was also given one episode of Batman Super Villains (#3 - Batgirl Returns). Is this the case for anyone else?

                    EDIT: I can't find that series in Vudu, but I'm showing that episode appearing in Fandangonow.

                    Comment

                      #130
                      Yup same happened with me. I'm fine with it though.

                      Comment

                        #131
                        Originally posted by NJScorpio View Post
                        I noticed on myuv.com that I was also given one episode of Batman Super Villains (#3 - Batgirl Returns). Is this the case for anyone else?

                        EDIT: I can't find that series in Vudu, but I'm showing that episode appearing in Fandangonow.
                        It's Episode 29 of Volume 3 on Vudu. For whatever reason it shows in myuv that way.

                        Comment

                          #132
                          Originally posted by NJScorpio View Post
                          I noticed on myuv.com that I was also given one episode of Batman Super Villains (#3 - Batgirl Returns). Is this the case for anyone else?

                          EDIT: I can't find that series in Vudu, but I'm showing that episode appearing in Fandangonow.
                          Scooby Doo does the same thing for a couple episodes that were first available via a separate compilation release. Two episodes appear in UV as part of a Scooby-Doo Pirates title, and are missing from the respective season thing. Presumably they don't want to treat them as separate episodes since they are the same thing, but UV will always see them the way they were originally added to UV.

                          Comment

                            #133
                            UV has now ported

                            Comment

                              #134
                              So, with people here getting HDX versions and the movies in digital, and people now posting on Amazon that they?re getting the HDX and movies digitally, it makes me wonder when I?ll get this email that allows me to get them as well. Is there some sort of timeline? I preordered it and even rushed the delivery to get it to find out it was in SD, so I?d really like to get my money?s worth finally.

                              Comment

                                #135
                                I have not received an email with a code for the two movies. I had already bought Phantasm, but would redeem for Subzero...

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