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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
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HD Version of the Batman Animated Series?

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    The 4 episodes are still missing from my UV account.

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      Originally posted by dunnvudu View Post
      The 4 episodes are still missing from my UV account.
      Did you try refreshing your count over at myuv.com? For some reason they didn't show back up until after I refreshed. New purchases were being added but the stuff that had been taken away didn't re-appear until after refreshing.

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        Originally posted by sankoni View Post

        Did you try refreshing your count over at myuv.com? For some reason they didn't show back up until after I refreshed. New purchases were being added but the stuff that had been taken away didn't re-appear until after refreshing.
        What do you mean by refresh?

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          Originally posted by dunnvudu View Post

          What do you mean by refresh?
          Click the the "refresh" link.

          refresh.jpg

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            Originally posted by sankoni View Post

            Click the the "refresh" link.

            refresh.jpg
            I don't see that option when viewing my library. Which browser are you using? Chrome?

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              Originally posted by dunnvudu View Post

              I don't see that option when viewing my library. Which browser are you using? Chrome?
              You have to click on the little question mark next to your count.

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                My digital copies registered perfectly, I believe. I?m curious why both the HDX and SD copies of the TV episodes are windowboxed, though. I expected that the image would fill my screen since the iPad aspect ratio matches the original broadcast aspect ratio (1.33:1) but instead there are black borders all around the image.

                This isn?t a matter of black bars (on sides or top/bottom) to avoid cropping.

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                  Originally posted by ironwaffle View Post
                  I expected that the image would fill my screen since the iPad aspect ratio matches the original broadcast aspect ratio (1.33:1) but instead there are black borders all around the image.
                  I assume the video is 16:9 with black bars built into the sides for watching on an HDTV, so watching on an iPad adds still adds black bars to the top and bottom as it would for a 16:9 widescreen movie.

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                    I'm going to buy this BR set, soon, but wanted to make sure all codes are fixed to redeem HDX now... and are all episodes included?

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                      Originally posted by Wasteland View Post
                      I'm going to buy this BR set, soon, but wanted to make sure all codes are fixed to redeem HDX now... and are all episodes included?
                      Everything worked for me when I redeemed a couple months ago.

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                        FelipeF My upgrade code doesn't work. Any chance you can help me out? Ref# 190818-000918

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                          FelipeF I was looking to see how I go about getting my copy upgraded. I activated code when as soon as I received my preorder copy. Can you help out? Thanks!

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                            FelipeF I also was looking to see about getting my account updated with the HDX versions of the series and the two movies as well. My ticket number is 191008-001340. Thank you so much in advance!

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