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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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I have a couple problems that need to be looked at.

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    I have a couple problems that need to be looked at.

    Hi. First off Merry Christmas. Alright, I bought my wife the Ferdinand 4K movie and it shows up as HD not UHD. Secondly I was watching the Final Destination movies the other day and noticed that the 5th one was SD only. I was looking back at my older purchase's and knowed that I redeemed it in HDX because I got the 3D package. It shows that I did redeem it in HDX on 7/15/2013. Can some one look into this for me? Thanks for your time

    Tony

    #2
    I also am miss season 7 of The Big Bang Theory. It was put into my account on 9/6/2018. I hope I dont have to go through all my movies to see which one are messed up. Thanks for helping.

    Comment


      #3
      I reviewed your account for these titles. You own Ferdinand in HDX, not UHD. You own Final Destination 5-Film Collection (Bundle) in SD, you did once have Final Destination 5 in HDX importing from UV. The Big Bang Theory Season 7 was importing from UV but is no longer. You will need to review you UV account to see what happened to your missing UV content.

      Comment


        #4
        Originally posted by godsey284@frontiernet.net View Post
        Hi. First off Merry Christmas. Alright, I bought my wife the Ferdinand 4K movie and it shows up as HD not UHD.
        I assume you got the 4K disc and redeemed the code here, right? Vudu doesn't even have Ferdinand in UHD at all, which is why your code would have only redeemed in HDX.

        Comment


          #5
          Can you tell me where to check the UV part of my account? No I did not redeem it here. Movies anywhere is the place I did.

          Comment


            #6
            Originally posted by godsey284@frontiernet.net View Post
            Can you tell me where to check the UV part of my account? No I did not redeem it here. Movies anywhere is the place I did.
            If the code was a UHD code and it redeemed 4K on MA (you can check this in your MA transactions), then it will only be HDX on Vudu until Vudu adds it in UHD, then it will import from MA to Vudu in UHD, but not until they added it here.

            As for the UV part, hover over your name on the top right, and click account settings and make sure your UV is still linked. You can also login at www.myuv.com and make sure the Final Destination and Big Bang Theory show HD there.

            Comment


              #7
              Unfortunately, for Ferdinand 4K, that code will always redeem HD no matter if redeemed in MA or another retailer that has UHD. This was released before Fox started differentiating their digital codes as being from 4K or BD so it knows if it should redeem UHD or HD. They didn't start doing that till around the time Predator (87) 4K was released. They have re-released some the prior 4Ks, since the change in digital codes redeeming UHD status, but it's not a guarantee that it will redeem UHD. Some are just repackaged codes from prior releases along with newer, updated codes, or they didn't bother to update the release with newer codes that do indicate it's from a 4K release.This particular title hasn't had a 4K re-release, so it will only have HD redemption, no matter the source. You will need to buy the 4K rights from a retailer that has it to sell.

              Comment


                #8
                I just looked and I am missing a lot of my Friday The 13th movies. I am going to stop buying movies for here until they figure out why my movies are missing. I'm glad that I never sold my DVDs and blu Ray's. I NEED TO FIND OUT WHO CAN FIX MY MOVIES. MOST OF MY MOVIES HAVE BEEN BOUGHT HERE OR REDEEMED HERE. I looked and all my accounts are still linked.

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                  #9
                  I went and un-linked everything that i could find and then linked it all back again. some of the shows have started showing back up again.

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