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Fandango at Home Forum Guidelines

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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Burn After Reading - Choppy Video

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    Burn After Reading - Choppy Video

    We watched Burn After Reading last night and the video was extremely choppy in places. It seemed like it did it at the end of each "chapter." I know there are no chapters on Vudu films but it seemed like the choppy video happened where one would expect a chapter to end on a DVD.

    I think this movie needs to be re-encoded.

    #2
    Re: Burn After Reading - Choppy Video

    What quality version did you watch? Also what do you mean by choppy - video artifacts or "hanging" video?

    Hagen.

    Comment


      #3
      Re: Burn After Reading - Choppy Video

      I watched the HD version. And by choppy I mean that the video and audio started and stopped repeatedly - to the point that you couldn't follow the dialogue. I guess stuttering may be a better descriptor.

      Comment


        #4
        Re: Burn After Reading - Choppy Video

        I watched the HD version yesterday as well and didn't notice anything like that. It seems it isn't an encode issue. Maybe it was a network issue. What speed is your connection?

        Comment


          #5
          Re: Burn After Reading - Choppy Video

          Hmm, network issues shouldn't cause stuttering of the audio/video - it would just result in "underrun" of the video, ie. having to wait to play back.

          There is a known issue (discussed elsewhere, and which should be fixed very soon...) where playing Youtube videos in VUDU Labs has been seen to later cause stuttering of regular movies - rebooting fixes this.

          Comment


            #6
            Re: Burn After Reading - Choppy Video

            We have 2 other threads about HD/HDX stuttering. I asked everybody who experienced this to answer 4 questions.

            Can you please do so?

            1. Did a reboot "fix" the probem?

            2. Were you watching VUDULABS content recently (since last box reboot)?

            3. Were you streaming?

            4. SD, HD or HDX?


            Thanks,
            Volker

            Comment


              #7
              Re: Burn After Reading - Choppy Video

              I was definitely watching YouTube videos earlier in the day.

              Tonight I watched Scarface (disturbing movie btw) in SD (only thing offered) and I didn't experience any issues.

              I watched Burn After Reading in HD.

              I haven't tried a reboot b/c I haven't experienced any further problems.

              Yes - I was streaming.

              Question - if I were to rent another title in HD (assuming that HD is the problem after watching YouTube vidoes) and I noticed the stuttering, would a reboot fix the issue or does the reboot need to be done BEFORE renting the next HD title?

              Thanks

              And FYI - I have a connection of around 6mbs.

              Comment


                #8
                Re: Burn After Reading - Choppy Video

                The problems are related to the actual playback and not the streaming. So rebooting after renting (and even the full download) should fix the problem.

                Hagen.

                Comment


                  #9
                  Re: Burn After Reading - Choppy Video

                  1. Did a reboot "fix" the probem?
                  No

                  2. Were you watching VUDULABS content recently (since last box reboot)?
                  Yes

                  3. Were you streaming?
                  No

                  4. SD, HD or HDX?
                  HDX
                  After disconnecting from my wireless network, the movie and the demo for HDX played audio and video great.

                  Comment

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