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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Warner Bros deleting UV status on titles that were already in myuv

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    #1

    Warner Bros deleting UV status on titles that were already in myuv

    So after doing some detective work and looking at myuv etc. I am pretty sure that Warner Bros removed UV status from Batman the Animated Series. I bought the box set on Halloween I believe. But I didn't redeem the code until Nov. 7th when it was finally redeeming in HD. It was in myuv then, and then every episode of the series went into my friends Vudu because our ultraviolet accounts were merged together many moons ago. And now come Monday, this and many other titles have disappeared from his vudu that WERE UV last week. Examples, Ready Player One, Creed II, Star is Born and Fantastic Beasts 2. So I find it very very rude of Warner Bros to pull something like this. I hope he can get them back, on November 7th in his account history he "owns" every episode of Batman the Animated Series. Such a bummer and it makes me nervous.
    Tags: None
    #2
    UltraViolet shut down on July 31st. No titles have UV status anymore and MyUV is closed. You'll probably need to open a ticket directly with Vudu if you want to get your issue resolved. Best of luck.

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      #3
      I just checked the titles that you mentioned in my family's Vudu accounts - and they all still remain. If they still show in his Vudu account history, they should still be there. Did you see firsthand that they are missing?

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        #4
        Originally posted by bestquality View Post
        UltraViolet shut down on July 31st. No titles have UV status anymore and MyUV is closed. You'll probably need to open a ticket directly with Vudu if you want to get your issue resolved. Best of luck.
        The retail (consumer) front shut down. The backend is still live and connected to storefronts. No new licenses are being issued, but the service is still running.

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          #5
          The OP thinks that a bunch of movies lost their UV status last week, except they all lost their UV status five weeks ago. They said they visited MyUV except both MyUV and the sooper sekrit production copy are effectively gone. Their best chance at a resolution is opening a ticket with Vudu, especially if the link to UV was disconnected. I'm not sure how pointing out that the non-consumer-facing backend is still running helps them.

          Comment

            #6
            Originally posted by bestquality View Post
            The OP thinks that a bunch of movies lost their UV status last week, except they all lost their UV status five weeks ago. They said they visited MyUV except both MyUV and the sooper sekrit production copy are effectively gone. Their best chance at a resolution is opening a ticket with Vudu, especially if the link to UV was disconnected. I'm not sure how pointing out that the non-consumer-facing backend is still running helps them.
            The links to UV are not disconnected. FandangoNOW and Vudu are both still linked to UV on the backend.

            Again, they are not issuing new licenses, but the service is still running.

            Comment

              #7
              The context was the link being disconnected to their (or their friend's) account, which could explain the missing titles and only Vudu could correct. Discussing subtleties of the backend doesn't help them.

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