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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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24 Hour Rental Period

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    #1

    24 Hour Rental Period

    I rented a movie Wed. and had to stop it about 1/2 way thru. I qued it up on Thurs. when I got home and started watching, before getting to the end, the movie shut off.

    If you start watching again within the 24 hr. period it should at least let you finish.
    Tags: None
    #2
    Re: 24 Hour Rental Period

    Thank you for speaking up. Your feedback will be added to the other ammunition that the Vudu content team uses to persuade the studios to come into the 21st century. I agree with you that it would really be better if this could be delivered. This request has been raised several times, and I think it would not be asking too much of the studios to at least let you finish the show you've started watching.

    Comment

      #3
      Re: 24 Hour Rental Period

      question???

      if you do start watching something and need to shut it off halfway through......when you go to watch the rest of it, does vudu ask if you want to watch from the beggining or from the place where it left off???

      Comment

        #4
        Re: 24 Hour Rental Period

        If you stop watching a movie in the middle the movie status will then be "In Progress". When you return to viewing it should pick up right where you left off.

        Comment

          #5
          Re: 24 Hour Rental Period

          Originally posted by dg900rr View Post
          question???

          if you do start watching something and need to shut it off halfway through......when you go to watch the rest of it, does vudu ask if you want to watch from the beggining or from the place where it left off???
          Like Paul said, the Vudu remembers where you were watching and resumes playback. You can use the scroll wheel to navigate at that point.

          We have asked for a "play from beginning" shortcut, and I think it might show up beind that MORE button on your remote in the future.

          Comment

            #6
            Re: 24 Hour Rental Period

            Originally posted by Nded View Post
            Like Paul said, the Vudu remembers where you were watching and resumes playback. You can use the scroll wheel to navigate at that point.

            We have asked for a "play from beginning" shortcut, and I think it might show up beind that MORE button on your remote in the future.
            For now, you can scroll to the end, and once it won't let you fast forward any more, let it play out the last few seconds. After the credits are completely over, it will go back to the "movie details" page, with the actors, etc. After that it will play from the beginning if you choose "Watch Now" again. I've made a habit of flipping to the end when I finish watching a movie or TV episode, so that if we play it again, it will start from the beginning.

            Comment

              #7
              Re: 24 Hour Rental Period

              good to know.

              thanks.

              Comment

                #8
                Re: 24 Hour Rental Period

                The 24 hours from start/30 days from purchase limitations are the same ones that Apple is rumored to implement on their rentals. My circle of friends are professionals with hectic schedules and they very often can't watch a movie in one sitting (even I do that sometimes), so it's a major issue for us.

                There was another thread on this topic and someone recommended this restriction instead: limit the movie to one viewing and, after a prolonged pause, only allow a person to rewind 10 minutes (to remember where he/she left off).

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                  #9
                  Re: 24 Hour Rental Period

                  One good thing that I found out today is that if you do watch a rental but don't finish it, even if you come back weeks later it starts back up where you left off if you re-rent it. At least it doesn't make you wait for the download to that point again.

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                    #10
                    Re: 24 Hour Rental Period

                    Originally posted by redwein View Post
                    One good thing that I found out today is that if you do watch a rental but don't finish it, even if you come back weeks later it starts back up where you left off if you re-rent it. At least it doesn't make you wait for the download to that point again.
                    Actually, depending on how long ago it was, it might. Rentals stay on your drive and become part of what you "serve" to others. But eventually the oldest ones do move off (due to room, etc) and then you'd need to re-download. I've seen it happen to me.

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                      #11
                      Re: 24 Hour Rental Period

                      Don't know if this is a fluke or intentional but my rental of an old old movie gave me 48 hrs rental period....does that mean all rentals are now extended to 48 hrs or just some?

                      Comment

                        #12
                        Re: 24 Hour Rental Period

                        Originally posted by calmike View Post
                        Don't know if this is a fluke or intentional but my rental of an old old movie gave me 48 hrs rental period....does that mean all rentals are now extended to 48 hrs or just some?
                        Independent studios have 48 hour periods (most do). Most of those older movies are provided by some of the indie outlet.

                        This was the first successful renegotiation of terms that Vudu has had. It was announced back in November, I believe.

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                          #13
                          Re: 24 Hour Rental Period

                          48 Hours on all rentals would be great. Or maybe the ability to hold on to if until you watch it. Hope this happens in the future.

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                            #14
                            Re: 24 Hour Rental Period

                            30 hours would be good. That way you could start one evening and have time to finish the next evening. I wish all the download services would switch to a 30 hour rental period. FIOS, Comcast, Xbox Live, and AppleTV all have the same 24 hour rental period.

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                              #15
                              Re: 24 Hour Rental Period

                              Originally posted by TuffWoD View Post
                              48 Hours on all rentals would be great. Or maybe the ability to hold on to if until you watch it. Hope this happens in the future.
                              I'm not sure what you mean. On movies I rented, I had the option to "hold on to it" for 30 days, and start the countdown when I start watching it (from that point, I need to finish it within 24-48h (depends on the studio)). Is this different from what you're asking?

                              -- Greg

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