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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu To Go Download Problem

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  • dnugent
    replied
    Re: Vudu To Go Download Problem

    New member here so please pardon any faux pas in my submittal.

    To begin with, I have a Dell XPS-410 running Windows 8 with Internet Explorer 10. My problem is that I am unable to load/run VUDU To Go.

    I first tried to download and run VUDU To Go, which first required installing Adobe Air. Whenever I attempt to initiate VUDU To Go, it prompts me to accept Adobe Air after which the window closes and nothing else happens. Each attempt to initiate VUDU To Go results in the same request to accept Adobe Air after which nothing else happens.

    As an alternative approach I then 1) uninstalled Adobe Air and VUDU To Go, 2) cleaned my registry, 3) restarted my computer, 4) installed Adobe Air directly from the Adobe site, and 5) downloaded and installed VUDU To Go (which, by the way, seemed to again install Adobe Air over my direct from Adobe installation). All seems to go according to Hoyle until I attempt to run VUDU To Go when I'm back in the loop described above; i.e., prompted to accept Adobe Air after which the window closes and nothing else happens.

    I'm assuming this is the same problem others have reported and no solution is yet available. Just want to confirm I'm not missing a critical step. /Thanks.

    Leave a comment:

  • LocN
    replied
    Re: Vudu To Go Download Problem

    Originally posted by aaronwt View Post
    I can't get it to work on Chrome or IE 10.
    Chrome does not support Adobe Air anymore, so Chrome will not work to install or integrate with VUDU To Go.

    I assume you have Windows 8 to have IE 10. The IE on Surface or any RT tablet does not support Adobe Air yet. If you are on the real Windows 8 then you may want to download install Air separately via http://www.adobe.com then VUDU To Go can be installed.

    We are working on the issue with IE 10, W8 RT.

    LLN

    Leave a comment:

  • aaronwt
    replied
    Re: Vudu To Go Download Problem

    I can't get it to work on Chrome or IE 10.

    Leave a comment:

  • LocN
    replied
    Re: Vudu To Go Download Problem

    Originally posted by MaxH View Post
    I'm using Chrome, and I can use VuduToGo just fine. Once VTG is installed, it has nothing to do with the browser.
    Using Chrome will not give you upgrade or integrated w/ browser download option availability.

    LLN

    Leave a comment:

  • MaxH
    replied
    Re: Vudu To Go Download Problem

    Originally posted by LocN View Post
    Please don't use Chrome. Chrome stopped supporting Adobe Air so VUDU To Go doesn't work with chrome.
    I'm using Chrome, and I can use VuduToGo just fine. Once VTG is installed, it has nothing to do with the browser.

    Leave a comment:

  • LocN
    replied
    Re: Vudu To Go Download Problem

    Originally posted by donnyhat View Post
    I also am having trouble downloading VUDU To Go, when I click the YES Button to down load I get "Download error please try to download later", I have tried later several times and have waited a week to try again with the same results.
    My pc is an HP G60 laptop with a 2ghz processor with 1ghz video ram and 2ghz
    ram, running Vista Home Premium and Google Chrome browzer. I also have a 1.6meg dsl connection. What am I doing wrong?

    donnyhaat
    Please don't use Chrome. Chrome stopped supporting Adobe Air so VUDU To Go doesn't work with chrome.

    Leave a comment:

  • donnyhat
    replied
    Re: Vudu To Go Download Problem

    I also am having trouble downloading VUDU To Go, when I click the YES Button to down load I get "Download error please try to download later", I have tried later several times and have waited a week to try again with the same results.
    My pc is an HP G60 laptop with a 2ghz processor with 1ghz video ram and 2ghz
    ram, running Vista Home Premium and Google Chrome browzer. I also have a 1.6meg dsl connection. What am I doing wrong?

    donnyhaat

    Leave a comment:

  • LocN
    replied
    Re: Vudu To Go Download Problem

    Originally posted by pioshinon View Post
    Identical problem with Chrome, but I went with Firefox instead of IE and had no problem. I think Google hates VUDU.
    Actually the Chrome and Adobe flash have some compatibility issue. If one insists to use Chrome then there is a work around for Chrome.

    http://helpx.adobe.com/flash-player/...le-chrome.html

    LLN

    Leave a comment:

  • pioshinon
    replied
    Re: Vudu To Go Download Problem

    Originally posted by nyunole View Post
    I was having this problem using the Google Chrome browser. I knew I already had Adobe Air and Flash installed. I switched to Internet Explorer, and Vudu to Go downloaded The Hunger Games, no problem.
    Identical problem with Chrome, but I went with Firefox instead of IE and had no problem. I think Google hates VUDU.

    Leave a comment:

  • MaxH
    replied
    Re: Vudu To Go Download Problem

    A lot of these issues are probably Adobe issues. I know I've had a hell of a time trying to upgrade or install Adobe products more than once. The only way to fix that is to uninstall and remove all files and registry entries for the old software (or the failed, partial install, if that's the case).

    Leave a comment:

  • worlddevestator
    replied
    Re: Vudu To Go Download Problem

    I had the same problem when trying to download my digital copy of The Hunger Games. When I click the download button, it says it has to install Vudu To-Go, and to do that, it has to install Adobe AIR. When it asks me whether I want to install AIR and I click yes, it goes through the whole downloading process. When it looks to be done and the download status bar is full, it suddenly says that a download has occurred and if I would like to retry it. No matter how many times I click retry or just redo the whole thing, it keeps coming up with the same error message. What is going on here?

    Leave a comment:

  • MaxH
    replied
    Re: Vudu To Go Download Problem

    I just checked a few, and they're ~1.5-2GB on my HDD. On OSX, the location is [userdir]/Library/Preferences/com.vudu.air.Downloader/Local Store.

    And yes, I agree that forcing us to use the boot drive instead of an external storage drive is a hugely limiting factor. I have to keep deleting movies to free up space, but I want to keep all of them on there for when I'm travelling and offline. I have a 750GB external HDD that I use for other media storage, but I can't use it for VuduToGo.

    Leave a comment:

  • Speedaddict81
    replied
    Re: Vudu To Go Download Problem

    Vudu To Go is not currently condusive to storing all your movies on a HDD, even if you have 4TB, like me, there is no option for where to download the movies, they go somewhere deep in the User folder (iirc), which for most mediaphiles is on their boot drive (for me, one of the smaller drives) not their storage drive. There is currently no way to move the files to a different disk (if you find one please send me a PM). If I remember correctly each movie is around 1 GB in SD quality.

    Leave a comment:

  • kisgurl2
    replied
    Re: Vudu To Go Download Problem

    I am also having problems on my pc downloading Vudu to go and the movie to my computer. I have tried it with three different movies!

    Leave a comment:

  • IceSphere
    replied
    Re: Vudu To Go Download Problem

    I still don't get any download after Adobe Air fails to start (why would the "agree to terms" window" keep loading) Internet Explorer 8.

    I'm guessing with all the movies I own... inorder to get this wonderful program to work... I need like a TB or two hard drive..? (even though I own a TB external drive).

    If "No room on my hard drive" is the reason VUDUtogo won't work... shouldn't I get some kind of prompt telling what is going on and some idea of how much space I need to free-up... IF I decide this is even worth it.

    I never expected it to work, and I only want this download because I didn't read the package right... a BD for over $20 and no DVD... but I get some crap in the cloud that that is coming off a server on Mars.

    Originally posted by IceSphere View Post
    Cool... sort-of, I get the same thing (Win XP Home SPS 3), only I get the installer for Adobe Air-, "Agree or Quit", I'm sure it looks to see that Adobe has been installed (like 100 times now, even confirmed at the Adobe site). Then it just shuts down.

    Very bummed, 'cause your files are too big to streem... Not many other video files streem so bad from the web (almost not at all) on my comp.

    For Hunger Games I saw, "2 Discs" for the BD package and paid extra because I thought the 2nd would be a DVD copy- Won't be doing that again.

    Leave a comment:

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