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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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CinemaNow & Ultraviolet Link - When?

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  • Sandra
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    It doesn't seem to be working at all. Maybe it depends on what kind of device being used with their service. Doesn't seem to work with a Sony Blu Ray disc player.

    Thanks for the info.

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Some have their movies showing up. Others (like me) still don't have them showing yet.

    Leave a comment:

  • Sandra
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Can anybody tell me if the movies on my UV account should be showing up in the "My library" section of Cinemanow? I have a Sony Blu Ray player.

    Leave a comment:

  • E55KEV
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by echopulse View Post
    The many duplicates in my library have been removed, and the number of titles is my CinemaNow library finally matches the number in my UV locker. I'm glad it's been fixed. Now I hope they just add the 3 missing titles to my UV locker.
    When you posted this I checked my account and sure enough, no dups. This morning my dups are back.

    Leave a comment:

  • echopulse
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    The many duplicates in my library have been removed, and the number of titles is my CinemaNow library finally matches the number in my UV locker. I'm glad it's been fixed. Now I hope they just add the 3 missing titles to my UV locker.

    Leave a comment:

  • mike568
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by madmod20061 View Post
    Lately it's taken a while. Some movies I got from CN showed up immediately and some took overnight to show. I got the same code from BB and it showed up for me eventually. It took less than a day but it did show in HDX on vudu.
    It just showed up in my Vudu account. I like that Best Buy is starting to give you codes watch movies/extras early if you pre-order the Blu-ray. I like Vudu but I still prefer having the physical copies as a back-up.

    Now Vudu needs to add The Dark Knight Reborn and make it UV compatible.

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by mike568 View Post
    I pre-ordered The Bourne Legacy Blu-ray from BestBuy around 8pm and it came with a copy in HD on CinemaNow. So I got the code and redeemed it on CinemaNow and it showed up in my Ultra-Violet account right away and is marked with HD rights. But it still haven't showed up in my Vudu account. Vudu has The Bourne Legacy marked with the UV logo so it show up.

    How long does it normally take for a movie purchased from CinemaNow take to show up on Vudu?
    Lately it's taken a while. Some movies I got from CN showed up immediately and some took overnight to show. I got the same code from BB and it showed up for me eventually. It took less than a day but it did show in HDX on vudu.

    Leave a comment:

  • mike568
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    I pre-ordered The Bourne Legacy Blu-ray from BestBuy around 8pm and it came with a copy in HD on CinemaNow. So I got the code and redeemed it on CinemaNow and it showed up in my Ultra-Violet account right away and is marked with HD rights. But it still haven't showed up in my Vudu account. Vudu has The Bourne Legacy marked with the UV logo so it show up.

    How long does it normally take for a movie purchased from CinemaNow take to show up on Vudu?

    Leave a comment:

  • MaxH
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    The iPad app is actually working pretty well for me...well, better than the TV app. It's showing pretty much the correct movies as far as I can tell from a once-over, although downloading is not working for some movies, and some just say "Unavailable" for some reason.

    Leave a comment:

  • nycomet
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    This morning I downloaded the updated CinemaNow app for my ipad.

    My UV library has loaded for the most part, but not entirely. Many UV movies are missing and there are also NUMEROUS duplicates.

    One really bizarre thing is that there are many UV titles in my CinemaNow library that I have never purchased and I never owned them before. They are not in my UV locker.

    It is crazy how out of control CinemaNow is. But it appears that CN is trying to get its act together.

    Leave a comment:

  • MaxH
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Sorry for the crappy quality, but now that I'm home, I can show you how I'm getting almost the same thing on my Sony Bravia KDL-60EX700 TV, but with different placeholder icons:

    Leave a comment:

  • Sandra
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by E55KEV View Post
    I setup a new Sony Network Media Player last night and all I get is the same error with empty icons as my Sony BD Player:

    I just joined CinemaNow a few days ago. All I see is alot of empty icons just like your photo. Some of them I can click on and see movies for rent or sale but NONE of my UV collection is showing up in the my library section. My UV account is linked to CinemaNow and I thought I understood that I would be able to view my UV collection from my device which is linked to my account. No library is showing up. I have a Sony Blu Ray player. I thought they were going to be like Vudu and I'd be able to watch my UV collection from their app on my Blu Ray.

    After reading about the service here on the forums, I pulled my payment information from their website. CinemaNow sounds like a shotty Vudu wannabe. Vudu is the best service in online streaming along with Amazon, at least for me it is.

    Thank you Vudu. LOVE your service. BYE BYE CINEMA ...NO

    Leave a comment:

  • johnmccann1976
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by mike568 View Post
    I am still having trouble linking my accounts. I even created a new CinemaNow account after I unlinked my original CinemaNow account via CinemaNow.com and also at uvvu.com
    I am still having problems too. I was told that they are doing an update early next week to fix the problems. I wont hold my breath

    Leave a comment:

  • mike568
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    I am still having trouble linking my accounts. I even created a new CinemaNow account after I unlinked my original CinemaNow account via CinemaNow.com and also at uvvu.com

    Leave a comment:

  • NWRushing
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Bought Labyrinth HD on Cinemanow the Rights token they gave me for it was SD this is their respones to my tickect:

    Agent Response:
    Thanks for contacting customer support, to solve this issue please contact UltraViolet support.

    Thanks for choosing Cinemanow.

    I hope I responded politely enough that they will not become obstinate but there are only so many ways one can express "Uh, I think you just may be mistaken."

    Leave a comment:

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