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CinemaNow and Rovi launch beta at home D2D service

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    #181
    Re: CinemaNow and Rovi launch beta at home D2D service

    Nevermind found the issue.

    Comment

      #182
      Re: CinemaNow and Rovi launch beta at home D2D service

      CONTAGION is now available in HD as well as SD through CinemaNow. I redeemed and got SD and HD rights in my Ultraviolet locker and HDX in Vudu.

      JUSTICE LEAGUE: DOOM is still not turned on, even though it's on their D2D list.

      I also redeemed these Lions Gate titles today through CinemaNow and got SD and HD rights in my Ultraviolet locker and HDX in Vudu:

      CAPTIVITY
      CRASH
      KICK A$$
      THE NEXT 3 DAYS
      WARRIOR

      Comment

        #183
        Re: CinemaNow and Rovi launch beta at home D2D service

        Originally posted by Blurayfan View Post
        I got the "disc not available for conversion" message for a movie that's on the D2D list "Extremely Loud and Incredibly Close".
        I had the same problem, well I couldn't get anything to work.. I later figured out the USB Flash drive was conflicting with the BD drive in the Cinema Now software, ejected it from the pc, restarted Cinema Now and then put in Freddy Vs Jason & Weird Science DVD's are now they're ready to upgrade to HD for $5, Also tried the DVD side of HD-DVD combo Breach and Cinema Now will upgrade that to ultraviolet too

        Comment

          #184
          Re: CinemaNow and Rovi launch beta at home D2D service

          Wow, didn't think about trying the DVD side of an HD-DVD... Very cool.

          Worked for me on BREACH and HOLLYWOODLAND!

          Comment

            #185
            Re: CinemaNow and Rovi launch beta at home D2D service

            Hopefully Vudu's D2D will work better, so many problems with Cinemanow's D2D I finally gave up after about 3 in 5 error for one reason or another

            Comment

              #186
              Re: CinemaNow and Rovi launch beta at home D2D service

              These are my results from from about 32 attempts and 3 hd direct buys

              1. Harry Potter & chamber of secrets
              2. Harry Potter & prisoner of Azkaban
              3. Harry Potter & goblet of Fire
              4. Harry Potter & the Sorcerer Stone
              5. Margin Call
              6. Saw
              7. La Confidential
              8. Thx 1138
              9. Miami Vice
              10. The Jackal
              11. Demolition Man
              12. The Specialist
              13. Tango & Cash
              14. Teenage Mutant Ninja Turtles 1
              15. After Hours
              16. Along Came Polly
              17. Reality Bites
              18. The Reaping
              19. Dungeons and Dragons
              20. Dungeons and Dragons 2
              21. Fright Night
              22. Teenage Mutant Ninja Turtles 2
              23. Crank
              24. Crank 2
              25. Death Race 2


              You should have no problems

              Problems
              1. Matrix Reloaded SD from HD buy
              2. A Cinderella Story sd from hd buy
              3. Barry Lyndon Sd from hd buy
              4. Miss Congeniality sd from hd buy
              5. Batman Gotham Night - SD from hd buy
              6. Corruptor - SD from hd buy
              7. American Pie Beta House SD from hd buy
              8. All 3 lord of the rings extended I got sd from hd buys


              I have 8 unresolved tickets

              Comment

                #187
                Re: CinemaNow and Rovi launch beta at home D2D service

                My copy of the Grudge (UPC 043396062603) does not work. On my Mac is says not compatible. On my PC is says there's no disc in the drive. Funny since it works fine on the DVD player on both. I guess it's another one to save for Vudu's d2d app.

                Comment

                  #188
                  Re: CinemaNow and Rovi launch beta at home D2D service

                  Originally posted by madmod20061 View Post
                  My copy of the Grudge (UPC 043396062603) does not work. On my Mac is says not compatible. On my PC is says there's no disc in the drive. Funny since it works fine on the DVD player on both. I guess it's another one to save for Vudu's d2d app.
                  Yea hopefully Vudu is testing the app now because the Rovi Cinemanow app is aweful .... I read it was gonna be out this month, hopefully that does not mean Jan 31 At least Rovi is trying to sell CinemaNow maybe someone good will buy them!

                  Comment

                    #189
                    Re: CinemaNow and Rovi launch beta at home D2D service

                    My solution went to Wally World Sunday, the fellow that I have assisted in training works that day, had him upload/convert 93 discs, a combination of Blu Rays & DVDs, HD where it was available & SD where it was not available (i.e. Tears of the Sun is a Blu Ray, but VUDU only has SD). Took all of one hour, the conversions were completed correctly, no hassles, pleasant sales associate, they all showed up instantly in UV and VUDU, & then drove past Best Buy feeling quite smug (coincidentally they are on the way to Wally World).

                    Currently I have 6 tickets open with them since mid December on a multitude of issues surrounding CinemaNow, including D2D conversion. Have heard nothing except that the issues have been escalated to management, HAH!! Fed up, hope they make a go of it, but not with my dollar.

                    Comment

                      #190
                      Re: CinemaNow and Rovi launch beta at home D2D service

                      Originally posted by Roxie_Muzic View Post
                      My solution went to Wally World Sunday, the fellow that I have assisted in training works that day, had him upload/convert 93 discs, a combination of Blu Rays & DVDs, HD where it was available & SD where it was not available (i.e. Tears of the Sun is a Blu Ray, but VUDU only has SD). Took all of one hour, the conversions were completed correctly, no hassles, pleasant sales associate, they all showed up instantly in UV and VUDU, & then drove past Best Buy feeling quite smug (coincidentally they are on the way to Wally World).

                      Currently I have 6 tickets open with them since mid December on a multitude of issues surrounding CinemaNow, including D2D conversion. Have heard nothing except that the issues have been escalated to management, HAH!! Fed up, hope they make a go of it, but not with my dollar.
                      I called both CinemaNow and Best Buy this morning (as part of some research I was doing) and asked if they had any plans for an in store disc-to-digital program like what Walmart does. They are just as clueless as their competition, but they have an excuse because they are only in beta testing. I talked to three people total (2 at CinemaNow and 1 at Best Buy) and they all said that they don't know if Best Buy will offer a D2D program like Walmart.

                      One thing is for sure, dealing with the retail side of these companies is much less painful.

                      Comment

                        #191
                        Re: CinemaNow and Rovi launch beta at home D2D service

                        Originally posted by tfisher View Post
                        I called both CinemaNow and Best Buy this morning (as part of some research I was doing) and asked if they had any plans for an in store disc-to-digital program like what Walmart does. They are just as clueless as their competition, but they have an excuse because they are only in beta testing. I talked to three people total (2 at CinemaNow and 1 at Best Buy) and they all said that they don't know if Best Buy will offer a D2D program like Walmart.

                        One thing is for sure, dealing with the retail side of these companies is much less painful.
                        We will have to agree to disagree that retail is better. Once vudu launches their home service I'm never looking back. I'd much rather have a problem reading a disc than having to travel to up to 3 different stores and hoping one has an employee trained (or willing to pick up the manual and read) in the service.

                        Comment

                          #192
                          Re: CinemaNow and Rovi launch beta at home D2D service

                          Originally posted by madmod20061 View Post
                          We will have to agree to disagree that retail is better. Once vudu launches their home service I'm never looking back. I'd much rather have a problem reading a disc than having to travel to up to 3 different stores and hoping one has an employee trained (or willing to pick up the manual and read) in the service.
                          I value your opinion. What I was referring to was the customer service side of things. I have entered cases with Vudu that never seem to go anywhere, I have chatted with CinemaNow and called them with questions and these type of people just are not customer service people. They really don't seem to care one way or another. I called both Best Buy and Walmart today and wow, what a difference. They were willing to listen and really answer my questions.

                          That is what I was talking about. But as for at home D2D, I too am looking forward to it. But I think we will still need Walmart to handle some movies. For example, CinemaNow's program cannot handle double and triple feature DVDs correctly. I have Jeremiah Johnson that is on the list with CinemaNow and when I put the disc in it shows the correct movie but it says that it's ineligible. I don't know if their list is wrong or the program isn't working. And, there may be other things (things that for some reason I am not suppose to say ) that you cannot put into your DVD drive that you will have to take to Walmart.

                          Comment

                            #193
                            Re: CinemaNow and Rovi launch beta at home D2D service

                            Thanks for the list below. That is helpful information to tracking down the issue.



                            Originally posted by mgfloy03 View Post
                            These are my results from from about 32 attempts and 3 hd direct buys

                            1. Harry Potter & chamber of secrets
                            2. Harry Potter & prisoner of Azkaban
                            3. Harry Potter & goblet of Fire
                            4. Harry Potter & the Sorcerer Stone
                            5. Margin Call
                            6. Saw
                            7. La Confidential
                            8. Thx 1138
                            9. Miami Vice
                            10. The Jackal
                            11. Demolition Man
                            12. The Specialist
                            13. Tango & Cash
                            14. Teenage Mutant Ninja Turtles 1
                            15. After Hours
                            16. Along Came Polly
                            17. Reality Bites
                            18. The Reaping
                            19. Dungeons and Dragons
                            20. Dungeons and Dragons 2
                            21. Fright Night
                            22. Teenage Mutant Ninja Turtles 2
                            23. Crank
                            24. Crank 2
                            25. Death Race 2


                            You should have no problems

                            Problems
                            1. Matrix Reloaded SD from HD buy
                            2. A Cinderella Story sd from hd buy
                            3. Barry Lyndon Sd from hd buy
                            4. Miss Congeniality sd from hd buy
                            5. Batman Gotham Night - SD from hd buy
                            6. Corruptor - SD from hd buy
                            7. American Pie Beta House SD from hd buy
                            8. All 3 lord of the rings extended I got sd from hd buys


                            I have 8 unresolved tickets

                            Comment

                              #194
                              Re: CinemaNow and Rovi launch beta at home D2D service

                              I didn't see it mentioned here, but yesterday I upgraded my DVD of THE RIGHT STUFF to HD via CinemaNow and wound up receiving only the SD version in my Ultraviolet account -- despite the title being available in HD both on CinemaNow and VUDU.

                              I contacted CinemaNow support to request the HD upgrade and instead they simply refunded my $5, which was not the resolution I was looking for. It's also not the first time they've done this to me, having done an HD D2D on GHOST STORY only to find out it's available in SD only.

                              I guess the good news is that even after they refund the money, the title remains in your UV account as SD, but I'd rather them keep the money and give me the HD version I'm paying for.

                              Comment

                                #195
                                Re: CinemaNow and Rovi launch beta at home D2D service

                                Originally posted by tfisher View Post
                                I value your opinion. What I was referring to was the customer service side of things. I have entered cases with Vudu that never seem to go anywhere, I have chatted with CinemaNow and called them with questions and these type of people just are not customer service people. They really don't seem to care one way or another. I called both Best Buy and Walmart today and wow, what a difference. They were willing to listen and really answer my questions.

                                That is what I was talking about. But as for at home D2D, I too am looking forward to it. But I think we will still need Walmart to handle some movies. For example, CinemaNow's program cannot handle double and triple feature DVDs correctly. I have Jeremiah Johnson that is on the list with CinemaNow and when I put the disc in it shows the correct movie but it says that it's ineligible. I don't know if their list is wrong or the program isn't working. And, there may be other things (things that for some reason I am not suppose to say ) that you cannot put into your DVD drive that you will have to take to Walmart.

                                Tfisher,

                                I reviewed all your cases submitted this morning. Outside of one case (which should be resolved shortly), I would disagree with your support cases not going anywhere.

                                Please feel free to submit you feature requests like you have in the past. We're happy to review them. However, this does not guarantee that a request you make will be implemented.

                                Comment

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