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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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CinemaNow and Rovi launch beta at home D2D service

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    #256
    Re: CinemaNow and Rovi launch beta at home D2D service

    its just a glitch, if u sign out and sign back in your credit should show still, ive had the same problem as you

    Comment

      #257
      Re: CinemaNow and Rovi launch beta at home D2D service

      Originally posted by dunham44 View Post
      its just a glitch, if u sign out and sign back in your credit should show still, ive had the same problem as you
      Nope, even my receipt says I was charged. I tried signing out, restarting, and trying to talk to their "customer service".

      Comment

        #258
        Re: CinemaNow and Rovi launch beta at home D2D service

        wow I hope they fix it for ya

        Comment

          #259
          Re: CinemaNow and Rovi launch beta at home D2D service

          Cinemanow is such a crappy service, once my uv list hit over 500 movies the service will not even update my library to allow me to view movies and their support is the worse I have ever dealt with

          Comment

            #260
            Re: CinemaNow and Rovi launch beta at home D2D service

            Originally posted by SoFlo Bison View Post
            Since VUDU home d2d is not yet compatible with mac, I have to resort to Cinemanows home d2d. Im having a problem where every movie I put in says not currently available for d2d at this time but they are on the list. Not one movie has worked so far. I hope mac support for VUDU comes sooner than later.
            The service is not working properly with OS 10.6. I suspect that is your issue.

            Comment

              #261
              Re: CinemaNow and Rovi launch beta at home D2D service

              I can't even get it to work right on my PS3. It usually locks up while it's loading my library and on the rare occasion it doesn't lock up, it stalls while it's loading a movie.

              On my 360, it's very finicky about which movies it will play even though it should be able to play ANY movie in my library.

              The only way I can get CinemaNow to work right is on my LG BD player and that's the clunkiest interface I've ever seen!

              Comment

                #262
                Re: CinemaNow and Rovi launch beta at home D2D service

                Batman & Mr. Freeze Subzero comes up as Mask of the Phantasm. Stand alone full screen version.

                So I take it I hit some type of limit or something if cinemanow tells me purchase failed when I try to do one? So is it 25 a week or something cause I did 25 exactly today but I have done like 15 before that.

                Comment

                  #263
                  Re: CinemaNow and Rovi launch beta at home D2D service

                  Originally posted by Corinthos View Post
                  Batman & Mr. Freeze Subzero comes up as Mask of the Phantasm. Stand alone full screen version.

                  So I take it I hit some type of limit or something if cinemanow tells me purchase failed when I try to do one? So is it 25 a week or something cause I did 25 exactly today but I have done like 15 before that.
                  The limit is 25 in 72 hours or less. If transactions completed are spread out in sets of 12 or fewer with a 24 hour break in between each set. The limit won't restrict further purchases.

                  Comment

                    #264
                    Re: CinemaNow and Rovi launch beta at home D2D service

                    LOL and now their website has been down for hours. No wonder Rovi wants to sell the crap!

                    Comment

                      #265
                      Re: CinemaNow and Rovi launch beta at home D2D service

                      They gave me a code when I sent a ticket in for a UV movie that did not transfer to my UV account. The code would not work for anything. I did the same thing as all the previous codes they sent me. Added movie to cart, added code in the cart and checked out. The processing screen would pop up but then the code would disappear and movie would be in my cart still. Been getting the run around with them ever since. First they said it was because I'm on a Mac (huh?) then when I told them I also tried on a PC they said they are having problems and to try again later. That's an understatement Maybe with all the downtime they are fixing their website to get our libraries to actually load?

                      Comment

                        #266
                        Re: CinemaNow and Rovi launch beta at home D2D service

                        Originally posted by madmod20061 View Post
                        They gave me a code when I sent a ticket in for a UV movie that did not transfer to my UV account. The code would not work for anything. I did the same thing as all the previous codes they sent me. Added movie to cart, added code in the cart and checked out. The processing screen would pop up but then the code would disappear and movie would be in my cart still. Been getting the run around with them ever since. First they said it was because I'm on a Mac (huh?) then when I told them I also tried on a PC they said they are having problems and to try again later. That's an understatement Maybe with all the downtime they are fixing their website to get our libraries to actually load?
                        I was given a code that didn't work and also acted the way you described. I contacted support again. This time I got a CSR who seemed to care. After a few minutes of reading the notes and researching my issue the rep issued me a second code which did work. I was informed the code given earlier was a rental only code.

                        Comment

                          #267
                          Re: CinemaNow and Rovi launch beta at home D2D service

                          Anyone having trouble with Cinemanow D2D keep telling you to link uv accounts aven though it is linked? This just started yesterday, never been a problem before.

                          Comment

                            #268
                            Re: CinemaNow and Rovi launch beta at home D2D service

                            Originally posted by Ruinit View Post
                            Anyone having trouble with Cinemanow D2D keep telling you to link uv accounts aven though it is linked? This just started yesterday, never been a problem before.
                            Me too, although mine just started today. Seems to work just fine on the Mac, but I have 2 titles that don't recognize properly there and when I attempt to convert them on Windows, it keeps complaining about not being linked. Tech support isn't much help thus far...

                            Comment

                              #269
                              Re: CinemaNow and Rovi launch beta at home D2D service

                              I am having the problem as well. I am going to call them about this... FINALLY got my account fixed, and now I can't use this??? LOL!

                              Comment

                                #270
                                Re: CinemaNow and Rovi launch beta at home D2D service

                                Thank god I'm not the only one. I had unlinked my account and relinked as I was trying to fix something, then disc to digital stopped working. I did a chat yesterday and they were useless, told me to clear my cache and to remember that it's a beta. Still have a support ticket open.

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