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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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CinemaNow and Rovi launch beta at home D2D service

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    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by madmod20061 View Post
    Any update on why titles that are on the list don't work?
    With the latest versions of the software, are you being presented with the box art and description of title, but no conversion offer? If that's the case, it's a database error. The titles are being recognized by our disc recognition service, but those titles are not properly tied to a SKU in the CinemaNow store. After the holidays, we'll have the database team scour the list and make sure they are tied to the right CN titles.

    If your discs are not being recognized by the software, then the disc is not included in the disc recognition database. The only way we can change that is to either scan those discs into the system or get the UPC # from the back of the box with the Title of the movie so we can manually enter it into the system.

    Comment


      Re: CinemaNow and Rovi launch beta at home D2D service

      Originally posted by Blurayfan View Post
      The Client from Warner Bros.
      and that title shows up in your UVVU locker with only SD rights?

      Comment


        Re: CinemaNow and Rovi launch beta at home D2D service

        Originally posted by D2DGUY View Post
        and that title shows up in your UVVU locker with only SD rights?
        Correct.

        Comment


          Re: CinemaNow and Rovi launch beta at home D2D service

          Originally posted by D2DGUY View Post
          With the latest versions of the software, are you being presented with the box art and description of title, but no conversion offer? If that's the case, it's a database error. The titles are being recognized by our disc recognition service, but those titles are not properly tied to a SKU in the CinemaNow store. After the holidays, we'll have the database team scour the list and make sure they are tied to the right CN titles.

          If your discs are not being recognized by the software, then the disc is not included in the disc recognition database. The only way we can change that is to either scan those discs into the system or get the UPC # from the back of the box with the Title of the movie so we can manually enter it into the system.
          Most of mine are from your first example. Critters 3 is the only one off the top of my head that it doesn't recognize the disc.

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            Re: CinemaNow and Rovi launch beta at home D2D service

            I had problems with the discs of They Live and The Holiday not being recognized by the software.

            Comment


              Re: CinemaNow and Rovi launch beta at home D2D service

              Even with the Mac update I am still getting the strange error of a movie saying not available through my mac, but I take it to my windows laptop and it works fine. This time it was the movie "Brothers".

              Comment


                Re: CinemaNow and Rovi launch beta at home D2D service

                Originally posted by D2DGUY View Post
                With the latest versions of the software, are you being presented with the box art and description of title, but no conversion offer? If that's the case, it's a database error. The titles are being recognized by our disc recognition service, but those titles are not properly tied to a SKU in the CinemaNow store. After the holidays, we'll have the database team scour the list and make sure they are tied to the right CN titles.
                This is exactly what happened with Sherlock: GoS for me...will try again in a week or so.

                Comment


                  Re: CinemaNow and Rovi launch beta at home D2D service

                  Originally posted by Speedaddict81 View Post
                  This is exactly what happened with Sherlock: GoS for me...will try again in a week or so.
                  This is whats going on with me as well.

                  Comment


                    Re: CinemaNow and Rovi launch beta at home D2D service

                    Lionsgate D2D - I was able to do Abduction and that is the first Lionsgate movie i've seen that I could disk to digital.

                    Comment


                      Re: CinemaNow and Rovi launch beta at home D2D service

                      Originally posted by mgfloy03 View Post
                      Lionsgate D2D - I was able to do Abduction and that is the first Lionsgate movie i've seen that I could disk to digital.
                      There's a few. Adventureland, Amelie, Brothers are a few more.

                      Comment


                        Re: CinemaNow and Rovi launch beta at home D2D service

                        I'm still getting sd uv's from hd purchases and I have upgraded to the new one.
                        Very frustrating when you get no resolution. I have 7 tickets none fixed and some are going on since dec 23rd. I've called and said resolution would be tommorow and that was on the 28th. Good luck with doing d2d over there. I've not had that much luck

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                          Re: CinemaNow and Rovi launch beta at home D2D service

                          I just did ALL of my Movies that is on their List of Supported movies except 3... They are on the CinemaNow D2D List but when put disc in the CinemaNow app says its not available on D2D

                          Tears of the Sun

                          21

                          National Security

                          Comment


                            Re: CinemaNow and Rovi launch beta at home D2D service

                            Originally posted by SteveLV702 View Post
                            I just did ALL of my Movies that is on their List of Supported movies except 3... They are on the CinemaNow D2D List but when put disc in the CinemaNow app says its not available on D2D

                            Tears of the Sun

                            21

                            National Security
                            yeh some movies are doing that like paramount movies

                            Comment


                              Re: CinemaNow and Rovi launch beta at home D2D service

                              Originally posted by E55KEV View Post
                              C'Mon CinemaNow! I redeemed UV code for Paranorman on Dec 25th. It's fine on VUDU but CN has added the title to my library 7 times. 7 copies show in my Library online and 7 copies show on 2 LG Devices with CN app. Jeez!
                              It wasn't a CN error. UVVU added Paranorman to my UV locker 7 times. I placed a support ticket.

                              Comment


                                Re: CinemaNow and Rovi launch beta at home D2D service

                                Yeah none of my movies work on the Mac, even after the update....

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