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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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UltraViolet Vudu Account Limit - 3

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    #16
    Re: UltraViolet Vudu Account Limit - 3

    Originally posted by ydkjman View Post
    There were 3 of the sub accounts already "remembered" and when I went to add me and another member of the family went to do the same we both got the Node Limit reached message.

    Has any one found a work around this ?
    You quoted the work around. When you are forwarded to UV from Vudu to add your 4th account, UV will display a checkbox that says "Link this account". You have to make sure it isn't checked. It will default to checked. Uncheck "Link this account". Do not let the "Link this account" checkbox be checked. And repeating one more time for good measure, when Ultra Violet asks if you want to link the account, say NO.

    When you hit continue the link will happen without the "too many nodes" error. It makes absolutely no sense, but that's how it goes.

    Comment

      #17
      Re: UltraViolet Vudu Account Limit - 3

      Thanks jonline I'll make sure it's done that way and keep an eye on it

      Comment

        #18
        Re: UltraViolet Vudu Account Limit - 3

        I am new to this and I am running out of space fast. Are you saying there is a way to link multiple vudu accounts to ultraviolet? Me and my brother share one but have multiple devices of our own. Having 5 devices available isn't seeming to cut it. If anyone can help clarify and maybe direct me on where to look in to this that would be greatly appreciated.

        Comment

          #19
          Re: UltraViolet Vudu Account Limit - 3

          Originally posted by hilditchfam1 View Post
          I am new to this and I am running out of space fast. Are you saying there is a way to link multiple vudu accounts to ultraviolet? Me and my brother share one but have multiple devices of our own. Having 5 devices available isn't seeming to cut it. If anyone can help clarify and maybe direct me on where to look in to this that would be greatly appreciated.
          There is only one way to have multiple Vudu accounts linked to 1 UV account.

          You have 1 main UV account
          and then you have 5 sub accounts under that main UV account.

          The individual username and password that are created for each of the 5 sub accounts is what is given to 5 other people and linked to their own personal Vudu account.

          So if you have more than 6 devices there isn't really any other way to go.

          Comment

            #20
            Re: UltraViolet Vudu Account Limit - 3

            on a side note, no matter what I try I can't get my UV account to stay linked to my Vudu account.

            Some times I'll be watching a movie and the link will be lost and I'll get the message on the TV that it's necessary to have a linked UV account and that I should relink my vudu account to one.

            Comment

              #21
              Re: UltraViolet Vudu Account Limit - 3

              Originally posted by ydkjman View Post
              on a side note, no matter what I try I can't get my UV account to stay linked to my Vudu account.

              Some times I'll be watching a movie and the link will be lost and I'll get the message on the TV that it's necessary to have a linked UV account and that I should relink my vudu account to one.
              I'm not sure i've heard of this happening at random times. Could you send me a PM so we can get a case started for you?

              Comment

                #22
                Re: UltraViolet Vudu Account Limit - 3

                Originally posted by DanielH View Post
                I'm not sure i've heard of this happening at random times. Could you send me a PM so we can get a case started for you?
                Thanks DanielH for being willing to help out. I sent you a PM

                Comment

                  #23
                  Re: UltraViolet Vudu Account Limit - 3

                  Originally posted by ydkjman View Post
                  Thanks DanielH for being willing to help out. I sent you a PM
                  We have a bug filed for your issue. I'll let you know as soon as i have more information for you.

                  Comment

                    #24
                    Re: UltraViolet Vudu Account Limit - 3

                    The current official limit for the number of different VUDU accounts that can simultaneously link to a single UV account (with multiple users inside the UV account) is TWO.

                    This is a limit enforced by Ultraviolet. E.g., if you have a UV account with 3 different users, you can link the first two to two different VUDU accounts, but when you link the third user from a third VUDU account, it probably invalidates one of the first two links.
                    CTO, VUDU

                    Comment

                      #25
                      Re: UltraViolet Vudu Account Limit - 3

                      Originally posted by PrasannaG View Post
                      The current official limit for the number of different VUDU accounts that can simultaneously link to a single UV account (with multiple users inside the UV account) is TWO.

                      This is a limit enforced by Ultraviolet. E.g., if you have a UV account with 3 different users, you can link the first two to two different VUDU accounts, but when you link the third user from a third VUDU account, it probably invalidates one of the first two links.
                      That is definitely not true. I have 5 vudu accounts all linked to the same UV account, and I had 6 before I deleted one. I don't know why this isn't working for you. Maybe it has something to do with whether you have your sub accounts set up as basic or standard users.

                      Comment

                        #26
                        Re: UltraViolet Vudu Account Limit - 3

                        Originally posted by echopulse View Post
                        That is definitely not true. I have 5 vudu accounts all linked to the same UV account, and I had 6 before I deleted one. I don't know why this isn't working for you. Maybe it has something to do with whether you have your sub accounts set up as basic or standard users.
                        Yep I have 4 linked no problem.

                        Comment

                          #27
                          Re: UltraViolet Vudu Account Limit - 3

                          Originally posted by echopulse View Post
                          That is definitely not true. I have 5 vudu accounts all linked to the same UV account, and I had 6 before I deleted one. I don't know why this isn't working for you. Maybe it has something to do with whether you have your sub accounts set up as basic or standard users.
                          It is silly to have to have 5 VUDU accounts to accustomed use on different devices! Why not up the device limits I mean 5 Vudu accounts when 1 would do the job?

                          Comment

                            #28
                            Re: UltraViolet Vudu Account Limit - 3

                            Originally posted by echopulse View Post
                            That is definitely not true. I have 5 vudu accounts all linked to the same UV account, and I had 6 before I deleted one. I don't know why this isn't working for you. Maybe it has something to do with whether you have your sub accounts set up as basic or standard users.
                            I'm with you on this. At one point in time my account as well as the sub accounts were linked correctly with no problems. With in the last few months some of the sub account users messed with their links and they got un linked and when they tried to re link them as well as mine it won't stick.

                            I have my account set as the highest and every sub account is set at standard.

                            I also am curious as if they only let 2 accounts be linked at any given time why do we have the ability to have 5 sub accounts

                            Comment

                              #29
                              Re: UltraViolet Vudu Account Limit - 3

                              Prasanna is correct.

                              Deselecting the "link account" box and proceeding will only establish a temporary link. This is why YDK's accounts will randomly unlink. My apologies for any confusion that I may have caused.

                              The limit of linked accounts is set at two.

                              Comment

                                #30
                                Re: UltraViolet Vudu Account Limit - 3

                                Originally posted by DanielH View Post
                                Prasanna is correct.

                                Deselecting the "link account" box and proceeding will only establish a temporary link. This is why YDK's accounts will randomly unlink. My apologies for any confusion that I may have caused.

                                The limit of linked accounts is set at two.
                                Why not allow us to have more devices?

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