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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    #316
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    First I want to thank all involved for this program! Even with all of its bugs that need worked through it is a great program. I just tried converting the following titles with the new Beta version still with no luck.

    Ice Age 4 Continental Drift (blu-ray) Unable to identify disc
    Batman Forever (blu-ray) Unable to identify disc
    Batman Returns (blu-ray) Unable to identify disc

    Comment

      #317
      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by MakJae View Post
      in searching for movies on the disc to digital link, Alivin and the Chipmunks: Chipwrecked pops up. However, I put the Blu-ray in for D2D at home and it says Chipwrecked is not on the list.

      Also, I am having an issue with Harry Potter: Goblet of Fire with at home d2d. It gives me a communication error every time I try to do it.
      We have some bug in mapping for newer title Alvin ... Chipwrecked and are working on the fix.

      About HP: Goblet, is it DVD or BD?

      Thanks,
      LLN

      Comment

        #318
        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Originally posted by LocN View Post
        New Software ver 2.0.3.

        Hi all,

        We have released a new version of 2.0.3. Your client will be auto updated to this version. If you don't see the update please give it up to a minute and the client will shut itself down for the upgrade.

        This version has the following updates:
        - Provided support for box set or double feature titles.
        - Showing Region code in movie details.
        - Edit option in Order Summary.
        - Allow disc suggestion with title text if no match is found on VUDU

        It won't be any magic to solve all of the issues but this version has provided us more flexibility to fix the disc mapping.

        There are more work in background that facilitate us to do manual mapping and correction easier.

        Our developer would like to ask you to always use the option to suggest mapping. Eventually the tool can be used by more people and your disc can be mapped correctly sooner.

        Please keep on testing and let us know your issue.

        Thank you very much,
        LLN

        Not working for me. Launch the program and it opens for password then disappears and comes up with pop-up asking if I want to upgrade. I select I want to upgrade and it starts to upgrade then comes comes back part way through with "Sorry an error has occurred" and I have to close.

        Relaunch does same thing.

        There is also an options selection where you can launch program without upgrade but it ends up back at the upgrade pop-up. There is also an uninstall that starts to uninstall and then errors again. I tried redownloading and installing again but it ends up with the upgrade notice again.

        At this point I'm stuck unless I try to force a delete of the file instead of proper uninstall.

        Thoughts ?

        Comment

          #319
          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Originally posted by jeremymc7 View Post
          Not working for me. Launch the program and it opens for password then disappears and comes up with pop-up asking if I want to upgrade. I select I want to upgrade and it starts to upgrade then comes comes back part way through with "Sorry an error has occurred" and I have to close.

          Relaunch does same thing.

          ...
          Thoughts ?
          I'm sorry for your trouble. It is Adobe Air installation and it may choked once in a while (we can't fix that!). However, here are the steps to workaround if you encounter the issue of installation.
          - Uninstall VUDU To Go
          - Uninstall Adobe Air
          - delete the dir "%APPDATA%\com.vudu.air.Downloader"
          - delete the dir "%APPDATA%\Adobe\AIR"

          Visit our BETA URL and download the file again.

          Thanks,
          LLN
          Last edited by LocN; 03-01-2013, 07:53 PM.

          Comment

            #320
            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Daredevil (Director's Cut) Blu-ray - UPC: 02454355000680 - incorrectly matched to Daredevil (Theatrical) even though Daredevil (Director's Cut) is eligible for Disc to Digital.

            Comment

              #321
              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Updated to 2.0.3

              Still unable to convert the following Blu-ray movies from D2D list:

              Kill Bill Vol.2 (upc: 031398134336)
              Aliens (from Alien Anthology Blu-ray Box Set)
              Alien3 (from Alien Anthology Blu-ray Box Set)
              Last edited by Cerberus111188; 03-01-2013, 07:36 PM. Reason: upc

              Comment

                #322
                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Die Hard 2: Die harder from Blu-ray 25th anniversary box set still not identifying. All others fine.

                X-Files: I want to believe Blu-ray X-Phile edition Blu-ray not identifying.

                Comment

                  #323
                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by LocN View Post
                  We have some bug in mapping for newer title Alvin ... Chipwrecked and are working on the fix.

                  About HP: Goblet, is it DVD or BD?

                  Thanks,
                  LLN
                  Thanks for the great work on Alvin. Harry Potter: Goblet is Blu-ray.

                  Comment

                    #324
                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Originally posted by Cerberus111188 View Post
                    Updated to 2.0.3

                    Still unable to convert the following Blu-ray movies from D2D list:

                    Kill Bill Vol.2 (upc: 031398134336)
                    Aliens (from Alien Anthology Blu-ray Box Set)
                    Alien3 (from Alien Anthology Blu-ray Box Set)
                    When is KB v2 going to be fixed!? I submitted Iron Monkey and that was fixed in what 3 days...KB is going on about 2 months now, i think.

                    Comment

                      #325
                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by OSUGrad2X View Post
                      When is KB v2 going to be fixed!? I submitted Iron Monkey and that was fixed in what 3 days...KB is going on about 2 months now, i think.
                      We are building a tool so we can fix the disc mapping faster. Once we have that tool fully tested we can turn around much faster probably in a few days.

                      LLN

                      Comment

                        #326
                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        I just did the at home d2d of Dawn of the Dead Unrated Version but now in my library it is only the theatrical version. How do I go about getting the Unrated version of this film since this is the one I own and put into the drive? The unrated version of this is also available on d2d. Please help!

                        Comment

                          #327
                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by nierc001 View Post
                          I just did the at home d2d of Dawn of the Dead Unrated Version but now in my library it is only the theatrical version. How do I go about getting the Unrated version of this film since this is the one I own and put into the drive? The unrated version of this is also available on d2d. Please help!
                          I removed the theatrical and placed the Unrated version on your account. Please disregard the email that was sent to you.

                          Comment

                            #328
                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Originally posted by DanielH View Post
                            I removed the theatrical and placed the Unrated version on your account. Please disregard the email that was sent to you.
                            I will PM you about this problem as well ...

                            Comment

                              #329
                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Originally posted by DanielH View Post
                              I removed the theatrical and placed the Unrated version on your account. Please disregard the email that was sent to you.
                              Thank you!!!

                              Comment

                                #330
                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Just wanted to say that I am still having trouble with the Friday the 13th: From Crystal Lake to Manhattan Ultimate Collection set after the update.

                                Comment

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