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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    #1036
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by lujan View Post
    I was just asked to update Adobe Air. Does anyone know if this might have corrected all the "Not Recognized" or recognized incorrectly bugs?

    Edit: I guess not, the first disc I tried got the "Unable to identify this disc" error so I don't think that they've updated the app even after all this time. I hate how slow Vudu is with this....

    Also, the in-store D2D is also not working for me because when I add a movie there, the movie doesn't show up on my list. I called tech support and they say that they can see it on their end but I'm not able to see it.
    I finally had enough of the Beta Vudu2Go application and went to Walmart to convert my final 48 movies. I'm probably not going to use the Vudu2Go app until it's out of Beta. I now have only about 129 movies that are not able to convert because they are Bond, Disney, MGM, etc.

    Comment

      #1037
      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Starman DVD comes up as Playing by Heart. Went to Cinemanow for it.

      Comment

        #1038
        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        I Know What You Did Last Summer BD comes up as I Still Know What You Did Last Summer BD

        Comment

          #1039
          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          U.S. Marshals - Blu-ray - UPC: 883929227877 - incorrectly detected as a DVD.

          Comment

            #1040
            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            FYI, if anyone has the 2-disc versions of Fight Club (024543000358) or Gladiator (667068720426), the first disc gave me the dreaded "There was a problem verifying this disc", but the second bonus features discs worked for those two, so I'm going back and trying the extra/bonus discs where applicable. (I did get the DVD of Megamind to work where the Blu-ray didn't, both from one combo DVD/BD retail case (097361246642), but I'm debating whether I should pay the extra $1.50 at the end of the month, or wait and hope they get the Blu-ray recognized.)

            EDIT: One more! The Polar Express (085393895426) second disc worked when the first disc did not.
            Last edited by MaxH; 08-03-2013, 12:53 PM. Reason: One more movie to add

            Comment

              #1041
              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Originally posted by MaxH View Post
              FYI, if anyone has the 2-disc versions of Fight Club (024543000358) or Gladiator (667068720426), the first disc gave me the dreaded "There was a problem verifying this disc", but the second bonus features discs worked for those two, so I'm going back and trying the extra/bonus discs where applicable. (I did get the DVD of Megamind to work where the Blu-ray didn't, both from one combo DVD/BD retail case (097361246642), but I'm debating whether I should pay the extra $1.50 at the end of the month, or wait and hope they get the Blu-ray recognized.)

              EDIT: One more! The Polar Express (085393895426) second disc worked when the first disc did not.
              I had the same thing with my "Gladiator" disc. If it is a two sided disc that does not work, try flipping it over, and sometimes the other side works.

              Comment

                #1042
                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Walk The Line: Extended Cut & Far and Away DVDs still do not identify after almost 4 months of this being reported.

                Unforgiven (from Amaray case) generates the dreaded "unable to verify this disc" error from both sides

                Comment

                  #1043
                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Blu-rays read as DVDs (ie Pride and Prejudice [Blu-ray] - DVD):
                  Pride and Prejudice
                  Apollo 13

                  Can not verify disc error:
                  DVD
                  Die Harder
                  Die Hard With a Vengeance
                  Last of the Mohicans
                  Mickey Blue Eyes

                  Incorrectly ID:
                  Blu-ray
                  Leathal Weapon 4 pack, all read as Road Warrior
                  Underworld: Rise of the Lycans as Underworld

                  Comment

                    #1044
                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Oh, and now that my daughter has finished ST:TOS (I just had to get that in there), I ordered the box set of movies I-VI, since they are all D2D on Vudu. However, the box set has one UPC (097361427546), there is none on the individual cases. We were very disappointed not to be able to redeem most of them via D2D.

                    The movies are identified as such by VuduToGo, with only the two in bold identifying correctly:

                    I -> V
                    II -> IV
                    III -> IV
                    IV -> IV
                    V -> IV
                    VI -> VI

                    Comment

                      #1045
                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by MaxH View Post
                      Oh, and now that my daughter has finished ST:TOS (I just had to get that in there), I ordered the box set of movies I-VI, since they are all D2D on Vudu. However, the box set has one UPC (097361427546), there is none on the individual cases. We were very disappointed not to be able to redeem most of them via D2D.

                      The movies are identified as such by VuduToGo, with only the two in bold identifying correctly:

                      I -> V
                      II -> IV
                      III -> IV
                      IV -> IV
                      V -> IV
                      VI -> VI
                      It affects the stand alone releases as well. They use the same discs apparently.

                      Comment

                        #1046
                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by MaxH View Post
                        The movies are identified as such by VuduToGo, with only the two in bold identifying correctly:

                        I -> V
                        II -> IV
                        III -> IV
                        IV -> IV
                        V -> IV
                        VI -> VI
                        Had the opposite problem with the Walmart 2-movie ST bundles on DVD about a month ago (bundled I/II, III/IV, V/VI, and so on), I could insert any disc and it would give me the option of II, III, V, or VI. I had to take IV in to WM, and did not do ST:I yet. I'm guessing the mac program does not have the feature where it lets you choose which disc you insert from a box set, yet.

                        Comment

                          #1047
                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Courageous BD reads as DVD.

                          Comment

                            #1048
                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Originally posted by Speedaddict81 View Post
                            Had the opposite problem with the Walmart 2-movie ST bundles on DVD about a month ago (bundled I/II, III/IV, V/VI, and so on), I could insert any disc and it would give me the option of II, III, V, or VI. I had to take IV in to WM, and did not do ST:I yet. I'm guessing the mac program does not have the feature where it lets you choose which disc you insert from a box set, yet.
                            Actually, I don't think the program's responses depend on the OS. I think it just depends on which version is checked in the database. For example, I get multiple (WRONG) choices for the LOTR:EE BD box set.

                            Comment

                              #1049
                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Originally posted by MaxH View Post
                              Actually, I don't think the program's responses depend on the OS. I think it just depends on which version is checked in the database. For example, I get multiple (WRONG) choices for the LOTR:EE BD box set.
                              Yep. The Star Trek and LOTR movies are probably the 2 most requested titles to be fixed in this thread. I ended up doing my Star Trek movies through Walmart because it doesn't look like a fix is coming anytime soon, through I hope I am wrong for everyone's sake.

                              I have a iMac and windows laptop. Both give the same errors on movies these days.

                              Comment

                                #1050
                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Toy Soldiers (1991) is being read is Toy Soldiers (1984) and won't let you upgrade.

                                Comment

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