Error linking Vudu to UV account

[Speedaddict81]

Re: Error linking Vudu to UV account

This was discussed about a month or so ago that something changed with Vudu and now you can only have 2 connections unless you had the connections prior then you would be grandfathered in. I am, with 4 connections.

Yep, except I thout it was a UV-wide limitation on streaming services...can't remember if people tried 3+ CinemaNow or Flixster links to verify that it's not just Vudu.

[OSUGrad2X]

Re: Error linking Vudu to UV account

This was discussed about a month or so ago that something changed with Vudu and now you can only have 2 connections unless you had the connections prior then you would be grandfathered in. I am, with 4 connections.

[chnandler_bong]

Re: Error linking Vudu to UV account

I've still received nothing from UV on this, so I prompted them to provide me with another update (it's been almost a month since the last update). I'll post my results here.

[catbigred]

Re: Error linking Vudu to UV account

I agree this limitation seems bass ackwards from what the whole point of the Household account it. It's one thing to limit devices linked to Vudu another to limit the links to vudu from UV. If you are limited to 2 of each kind of link but can have 5 in your household and some movies are not available on some services. (Shrek for instance on Vudu and not on Flixster) this seems silly.

I bought into the UV world due to owning my movies and legally watching the digital copies. If I wanted to be locked down I'd stick with the Microsoft Xbox or iTunes world. Maybe there's a good reason why Disney didn't join the UV consortium.

[chnandler_bong]

Re: Error linking Vudu to UV account

I would think so, but a friend of mine had the second link in the UV account and I had a third link with someone else at the time, and my friend said he couldn't play anything through the Vudu app on his Xbox. Maybe it has something to do with it, maybe not...

[sinboo50]

Re: Error linking Vudu to UV account

There is a (crappy dappy) way around this, but I wouldn't call it a solution. You can link your Vudu account to a new UV account and then merge the two UV accounts. Until the problem gets resolved, you'll end up having an extra family member in your UV account, but it's better than nothing.

Does this allow for a permanent link or do you have to keep temporarily re-linking the 3rd account? I agree they need to be clear if this really is a UV restriction. UV doesn't mention it anywhere and attempts to contact support are a waste of time. I am sure everyone does what I did and fiddled around with it forever before checking the forums.

[chnandler_bong]

Re: Error linking Vudu to UV account

There is a (crappy dappy) way around this, but I wouldn't call it a solution. You can link your Vudu account to a new UV account and then merge the two UV accounts. Until the problem gets resolved, you'll end up having an extra family member in your UV account, but it's better than nothing.

[ydkjman]

Re: Error linking Vudu to UV account

Are we as consumers going to get any word from VUDU about this as well? Have they reached out to UV to find out why this limit is being imposed upon us their customers and why now the change

[RandomNinjaAtk]

Re: Error linking Vudu to UV account

Any word from UV on this? This seems to be a poor implementation issue. You should be able to setup all 5 UV sub accounts with individual VUDU accounts.

[otnemem]

Re: Error linking Vudu to UV account

I have the same problem. I have my Vudu account linked to my main UV account. I created a sub-user, and they were able to link their Vudu account to the UV sub-user account. I created a third user, and when they created a Vudu account and tried to link it, recieved the message:

"You can only create two links to a streaming service that stays connected to devices such as a cable box, game console, smart TV, or connected Blu-ray player. To proceed, unlink one of your current links to this streaming service (from you Member Details page at uvvu.com) or check with the service for other options."

When I login to uvvu.com with that users info, there are no linked services...

[MakJae]

Re: Error linking Vudu to UV account

I'm under the impression that this is a limitation imposed by UV, not Vudu. I've opened a case on this with UV. They take a few days to get back to me and they came back with "it should be fixed" but it wasn't. I then asked them if this is how it's supposed to be or if there is a problem. Hopefully we won't be limited to just two Vudu accounts connected to a UV account...

if only 2 vudu accounts is the case, then I will stop using VUDU once CFF (common file format) comes out. I will just stream CFF on my own network. pretty lame if you ask me...

[chnandler_bong]

Re: Error linking Vudu to UV account

Do we have any answers to this yet? I am the main account holder on my household UV account. I have 3 sub accounts (4 total) and now only 2 can link to Vudu??? Please tell me there is going to be a fix for this?

I'm under the impression that this is a limitation imposed by UV, not Vudu. I've opened a case on this with UV. They take a few days to get back to me and they came back with "it should be fixed" but it wasn't. I then asked them if this is how it's supposed to be or if there is a problem. Hopefully we won't be limited to just two Vudu accounts connected to a UV account...

[MakJae]

Re: Error linking Vudu to UV account

Do we have any answers to this yet? I am the main account holder on my household UV account. I have 3 sub accounts (4 total) and now only 2 can link to Vudu??? Please tell me there is going to be a fix for this?

[Smackos]

Re: Error linking Vudu to UV account

That is a new one to me. My Family UVVU account has 4 UV sub accounts plus mine and at least 6 separate players attached within that grouping. (My VUDU account is on two boxes for starters). There must be a gremlin or two somewhere for a message like that to occur. I hope they sort your problem out soon fella. Kudos on the forum name by the way..

[chnandler_bong]

Re: Error linking Vudu to UV account

chnandler_bong My bad, its super late for me and I'm tired and read that wrong.