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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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"Manually Verifying"

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    "Manually Verifying"

    I just got the message "We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete." How long does it take to verify or is this just a nice way of saying they'll call and never do.

    #2
    Re: "Manually Verifying"

    I'm wondering the same thing. I got the same message and reported the problem, that was almost 3 weeks ago and it's still not verified or in my movie list.

    Comment


      #3
      Re: "Manually Verifying"

      I keep getting the same thing. I was trying to convert a blu-ray of Ocean's Twelve and it keeps saying it is Ocean's Thirteen. I never hear anything either.

      Comment


        #4
        Re: "Manually Verifying"

        I've gotten several of those over the last few days and have gotten 0 response. I'll be putting my order through Friday; I'll let you know if anything comes of that.

        Comment


          #5
          Re: "Manually Verifying"

          Those of us who have been doing this for a while can tell you, odds are you will not be notified of any change. I've had several of these and personally I have never been contacted. If you look at the D2D bugs thread at the top of the page where the sticky posts are, there is a long list of titles that need to be fixed. It's quite a list, but that's what happens when you're in the beta stages of software. No telling how long it'll take the get fixed, but they are working on it.

          Comment


            #6
            Re: "Manually Verifying"

            Originally posted by shadow316 View Post
            Those of us who have been doing this for a while can tell you, odds are you will not be notified of any change. I've had several of these and personally I have never been contacted. If you look at the D2D bugs thread at the top of the page where the sticky posts are, there is a long list of titles that need to be fixed. It's quite a list, but that's what happens when you're in the beta stages of software. No telling how long it'll take the get fixed, but they are working on it.
            It's not in beta anymore though, and it's even buggier since coming out of beta. Of course, in their defense, its a pretty massive database with a lot of room for errors.

            Comment


              #7
              Re: "Manually Verifying"

              Originally posted by replica145 View Post
              It's not in beta anymore though, and it's even buggier since coming out of beta. Of course, in their defense, its a pretty massive database with a lot of room for errors.
              The Vudu2Go application is still in beta.

              Comment


                #8
                Re: "Manually Verifying"

                Originally posted by replica145 View Post
                It's not in beta anymore though, and it's even buggier since coming out of beta. Of course, in their defense, its a pretty massive database with a lot of room for errors.
                It's still in beta. It even says so right on the web page. Just not a private beta. It was originally for invited members only but the software got out and they said they were fine with that. Now it's a public beta and anyone can download the software without needing a special link.

                See here. http://www.vudu.com/in_home_disc_to_digital.html
                Still says beta.

                Comment


                  #9
                  Re: "Manually Verifying"

                  Many pardons forum patrons.

                  Comment


                    #10
                    Re: "Manually Verifying"

                    Havig the same problems with discs. Never been contacted.

                    Comment


                      #11
                      Re: "Manually Verifying"

                      Originally posted by samsonking View Post
                      I just got the message "We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete." How long does it take to verify or is this just a nice way of saying they'll call and never do.
                      "Form Letter" message. Been getting for months. Never a response. Same for everyone.

                      Comment


                        #12
                        Re: "Manually Verifying"

                        Just to follow up, I don'think any of the 'follow up' disks where added at all, and I've gotten 0 contact regarding them....

                        Comment


                          #13
                          Re: "Manually Verifying"

                          Originally posted by Graverober View Post
                          Just to follow up, I don'think any of the 'follow up' disks where added at all, and I've gotten 0 contact regarding them....

                          Same here, and the program just took an update (21/1/2017) I have added my entire blue-ray library and got the message on about 5% of my 1100.

                          Come on VUDU, you're missing out on lots of $$$$$ lol

                          Comment


                            #14
                            Re: "Manually Verifying"

                            Originally posted by wheelbarrel View Post
                            Same here, and the program just took an update (21/1/2017) I have added my entire blue-ray library and got the message on about 5% of my 1100.

                            Come on VUDU, you're missing out on lots of $$$$$ lol
                            Yup, they don't seem to have made any real updates to the lists in years, mainly because no one on the VUDU side of things will buy or hasn't bothered buying an update to Gracenote for the software.

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