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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • bkshot
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    All show as "There Was A Problem While Verifying This Disc":

    Patch Adams - collector's edition - (1998) - DVD
    A River Runs Through It - (1992) - DVD
    The Blue Lagoon - (1980) - DVD
    Bad Girls - (1994) - DVD
    Wild Things - (1998) - DVD
    Fallen - (1998) - DVD
    Fantastic 4: Rise of the Silver Surfer - (2007) - DVD
    The Seventh Sign - (1988) - DVD
    Basic Instinct - unrated director's cut - ultimate edition - (1992) - DVD

    Leave a comment:

  • MaxH
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by thelox View Post
    Originally posted by timshel View Post
    I had same problem, but fortunately my DVD of Megamind converted just fine.
    Yeah, I noticed my DVD copy was recognized but was hoping not to pay the extra $$$ to get the HDX version when I had the Blu Ray.
    If the program misidentifies a Blu-ray as a DVD and you pay the higher amount, you can ask Vudu support to credit you the difference if you submit a photo of the Blu-ray. So far they've been very good about accommodating those requests, but there's no guarantee.

    Leave a comment:

  • thelox
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    [QUOTE=timshel;1289169]I had same problem, but fortunately my DVD of Megamind converted just fine.[/QUOTE

    Yeah, I noticed my DVD copy was recognized but was hoping not to pay the extra $$$ to get the HDX version when I had the Blu Ray.

    Leave a comment:

  • Gor18
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Another issue just came to mind. I have the extended version of The Da Vinci Code...175 minutes. Both versions are available on VUDU but it will only give the theatrical version. I ended up getting it but with it only being 149 minutes, I'm loosing 26 extra minutes of story line. It would be nice of that would get fixed and if someone would swap my copy to the extended, unrated version.

    I can send pics of any of the discs or cases/barcodes if you need them.

    Thanks

    Leave a comment:

  • Gor18
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I wish I would have looked for this thread before. I have seen my far share of issues. For instance The Matrix blu- ray shows up as a DVD. I know this is an old issue but I bit the bullet and paid extra. I have converted Gladiator and I have the extended edition on blu ray but it gave me the Theatrical edition instead. I was going to convert the Kingdom of heaven on blu ray but I have the directors cut and even though its available it shows up as the Theatrical and I would drive me nuts to loose 50 minutes of movie so I have not done it. I know the first Sniper movie on dvd wont recognize the disc. I believe Blade Trinity will not recognize it on blu ray either. I enter in the title of the movie but nothing ever seems to get fixed. The only movies I have ever seen get fixed where the underworld movies. They would all show up as underworld 3. That issue has been fixed. I have 271 digital movies and I have probably converted over 200 of them threw vudu. I have 503 movies on blu ray alone. All i'm saying is that if we could get these issues fixed, vudu could be making more money.

    Oh ya....clear and present danger blu ray, shows up as a dvd.

    Hope we can get these fixed

    Leave a comment:

  • timshel
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by thelox View Post
    Megamind (Blu-ray)
    UPC: 097361246642
    I had same problem, but fortunately my DVD of Megamind converted just fine.

    Leave a comment:

  • mpskowron
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    There was an error reading this disc? every disc I try now is doing this? anyone know a fix. I have converted well over 100 movies from this same PC. Now running windows 10, but ti works fine from Wife's pc same model. I know the drive works, I have even swapped drives and get the same result, works on hers not on mine

    Leave a comment:

  • pennylane
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Cheap Detective (Peter Falk). It's in the Library, but "There was a problem while verifying this disc".

    Leave a comment:

  • thelox
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Megamind (Blu-ray)
    UPC: 097361246642

    Leave a comment:

  • acekid
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    School of Rock (Blu-ray)
    ? Disc ID: F2D84709436AD39B [THE_SCHOOL_OF_ROCK]
    ? UPC: 883929300839

    Miss Congeniality / Miss Congeniality 2: Armed and Fabulous: Comedy Double Feature (Blu-ray)
    ? Disc ID: CD21917930A038A0 [MISS_CONGENIALITY_1_2]
    ? UPC: 883929106356

    Interstellar (Blu-ray)
    ? Disc ID: 276D3018830A8AFD [INTERSTELLAR]
    ? UPC: 883929486588

    Innerspace (Blu-ray)
    ? Disc ID: EEF9DB132BA5AEC1 [INNERSPACE]
    ? UPC: 883929452255

    The Lost World: Jurassic Park (Blu-ray)
    ? Disc ID: FA8252E32D4E0013 [JPII_LOSTWORLD]
    ? UPC: 025192179129

    The Adventures of Milo and Otis (Blu-ray)
    ? Disc ID: A845D2893299CF70 [ADVENTURES_MILO_OTIS]
    ? UPC: 043396385351

    The Addams Family (Blu-ray)
    ? Disc ID: CDA7F0F04E9E176E [THE_ADDAMS_FAMILY]
    ? UPC: 883929409716

    "Crocodile" Dundee / "Crocodile" Dundee II: Double Feature (Blu-ray)
    ? Disc ID: 2FE5A7C07A8571CE [Crocodile_Dundee] / 92D9787D5BB02D66 [CROCODILE_DUNDEE_II]
    ? UPC: 032429150103

    Leave a comment:

  • darichards
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Game - DVD
    Crash - DVD
    Jack Reacher - DVD

    Leave a comment:

  • MSC1027
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Twilight- DVD
    FlyWheel - DVD
    Mighty Macs - DVD
    Noah - DVD
    The Giver - DVD
    The Sorceror's Apprentice - DVD
    Flight of the Pheonix - DVD
    Sound of Music - DVD

    Leave a comment:

  • Emag1
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Blu-Ray version of Desperado (Sony 1995) with Antonio Banderas is not recognized on the Vudu Disc to Digital in home or Disc to Digital Store (Walmart). Only the non blu-Ray is recognized.

    Leave a comment:

  • 1938superman
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    300: Rise of and Empire (Error)
    Bourne Legacy (Error)
    From Dusk Til Dawn (Error)
    See No Evil, Hear No Evil (Error)
    Selma (Error)
    Taken 3 (Error)
    Transcendence (Misidentified as "The Children of Huang Shi")
    Weekend at Bernie?s 2 (Error)

    Leave a comment:

  • efisk
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    A good day to die hard 02453922483

    Leave a comment:

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