In-Home D2D Bugs - Movie not recognized / Mapping Issues

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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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See less

This is a sticky topic.

Wasteland replied

09-03-2017, 08:35 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Originally posted by bigdaddy78 View Post

Within the last week I went through all my dvd collection and this is what wasn't allowed or can't identify. The "not eligible" I understand.
Orphan Black Season One 8 83929 33165 9 unable to identify/not eligible MD2D
Orphan Black Season Two 8 83929 40759 0 unable to identify/not eligible " "
Orphan Black Season Three 8 83929 47866 8 unable to identify/not eligible " "
Assassin Next Door 6 87797 13131 7 ISBN 978-1-61666-022-2 not eligible/not listed
Arrow Season One 8 83929 29416 9 unable to identify/not eligible MD2D
Arrow Season Two 8 83929 37500 4 unable to identify 3000059383 " "
Tripping the Rift one 0 13131 38469 7 unable to identify/not listed
Tripping the Rift two 0 1313 14196 9 6 00 unable to identify/not listed
Tripping the Rift movie 0 1313 15168-9 0 not eligible/not listed
Night of the Living Dead 0 43396 43003 7 won't read disc Thrills & Chills Vol 4
Tru Calling season one 0 24543 14705 3 00 unable to identify/not listed/not eligible MD2D
Tru Calling season two 0 24543 19823 9 50 unable to identify/not listed/not eligible MD2D
Evil Breed The Legend of Samhain 0 31398 18758 5 00 not eligible/not listed
My Best Friend is a Vampire / Repossessed 0 31398 13170 0 80 not eligible
Slaughter High / Silent Night, Deadly Night 3 0 31398 13170 0 80 unable to identify
Boogeymen Vol 1 0 25192 13712 9 ISBN 0-7832-5928-X not listed
1408 (ws ed) 7 96019 80530 8 ISBN 1-594-44823-X not eligible
Family Guy Partial Terms 0 24543 69091 7 80 not eligible/not listed
Division 3 FB's Finest 0 14381 78272 1 unable to identify/not eligible MD2D
Captain America Winter Soldier 7 86936 84206 7 unable to identify (didn't say title)
Captain America 1st Avenger 0 97361 43974 7 unable to identify
Krampus Christmas Devil 8 16943 01186 3 unable to identify
Guardians of the Galaxy 7 86936 84278 4 unable to identify
Universal Soldier Regeneration/Day of Reckoning 0 43396 46136 9 identified as Malevolent 2002?
Justice League Flashpoint paradox 8 83929 53728 0 unable to identify
Space Balls 8 83904 33094 3 80 not eligible
The Scribbler 0 37117 03468 0 unable to identify
Avengers Assemble movie 7 86936 83756 8 unable to identify
EMH Avengers Vol 6 (S2) 7 86936 83094 1 unable to identify
EMH Avengers Vol 5 (S2) 7 86936 82909 9 unable to identify
EMH Avengers Vol 2 (S1) 7 86936 81484 2 unable to identify
EMH Avengers Vol 1 (S1) 7 86936 81482 8 unable to identify
Ant-Man 7 86936 84677 5 unable to identify
Jay & Silent Bob cartoon movie 5 06262 852330 unable to identify
The Factory 8 83929 28006 3 error verifying disc/not eligible MD2D
Terminator (SE) 8 83904 33092 9 80 not eligible
Con Air 7 17951 0002-6 2 not eligible
SD! Shaggy's Showdown 8 83929 55682 3 unable to identify/not eligible MD2D
Superman Red Son 8 83316 21545 6 not eligible - no title
Woman in Black 2 0 24543 10439 1 80 unable to identify/not eligible MD2D
Futurama Benders Game ws 0 24543 55061 7 50 not eligible
Bloody Mary:Legend return 8 86470 91526 2 not eligible - no title
Bikini Avengers 8 02993 21770 6 unable to identify
Quantum of Solace 8 83904 33341 8 80 not eligible
Ring Finger 7 12267 29052 9 not eligible
Momentum 0 13132 63733 4 80 unable to identify
To The Wonder (2012) 8 76964 00572 2 not eligible
Paris, Je T'Aime 6 87797 11629 1 ISBN 1-59241-770-1 not eligible
Le Serpent (The Serpent) 5 055002 530791 not eligible
Albatross 0 30306 93499 0 not eligible
Police Squad! comp series 0 97360 47514 2 ISBN 1-4157-2217-X unable to identify tv series in color not eligible MD2D
Hatfields & McCoys 0 43396 40240 9 not eligible
TF:Children of Corn 2-4 0 96009 76229 2 unable to identify/not eligible MD2D
Major League 2 8 83929 42120 6 not eligible (ML 1 is?? forum says SD version eligible?)
Bathory Countess of Blood 8 14838 01239 1 not eligible
Thor: Tales of Asgard 0 31398 15659 8 80 unable to identify (Marvel 8 Film cartoons, all others added fine)
Judge Dredd 7 17951 0006-4 4 ISBN 1-55890-884-6 not eligible
Three Stooges 6 movie set 6 83904 53387 6 unable to identify
Eloise unable to identify
Abbey Grace unable to identify
Smokey & the Bandit 3pk 0 25192 44672 6 ISBN 1-4170-0306-5 unable to identify
Grosse Pointe Blank 7 17951-0004-0 8 ISBN 1-55890-838-2 not eligible
Wild Things 0 43396 02411 3 ISBN 0-7678-1623-4 unable to verify disc
Gone in 60 seconds 7 17951 0085-7 2 ISBN 0-7888-2146-6 not eligible
Northern Lights 0 43396 32471 8 ISBN 1-4359-8443-9 not eligible
Thor & Loki blood bros. 8 26663 12816 1 ISBN 978-1-60399-643-3 unable to identify
Cold Creek Manor 7 86936 22639 3 not eligible
5ive girls 7 96019 79604 0 ISBN 1-5944-4253-3 unable to identify
Any Given Sunday dc/se 0 85391 83222 5 ISBN 0-7907-4991-2 not eligible
The Program 7 17951 00283 9 ISBN 0-7888-1684-5 not eligible/not listed
The Raven 0 24543 77642 0 80 not eligible
Wolf Creek unr 7 96019 78908 o ISBN 1-594-44126-X not eligible
Wrong Turn 2 unr 0 24543 70821 6 81 unable to identify
Cledus T Judd music vids 7 93018 29749 0 not eligible
Three Stooges 75 Ann. 0 11891 51097 4 unable to identify (not come up?)
Three Stooges 4 episodes 0 96009 00623 5 unable to identify (not come up?)
Three Stooges 0 96009 15289 5 unable to identify (unable to verify disc?)
Scary Movie 3 ws 7 86936 24175 4 ISBN 0-7888-5433-X not eligible
Scary Movie 4 ws/unr 7 96019 79465 7 ISBN 1-594-44133-2 not eligible
Dollhouse seasons 1/2 not eligible MD2D
Good Intentions 6 25828 52100 3 not eligible
Poor White Trash 0 00799 40932 9 ISBN 1-57829-619-6 not eligible
Remember the Titans ws 7 86936 14472 7 ISBN 0-7888-2685-9 not eligible
Ghost Game 0 14381 3142-2 9 unable to identify
Walking Tall 0 27616 91074 5 ISBN 0-7928-6198-1 not eligible
The Descent unr/ws/P&S? 0 31398 20645 3 00 not eligible
The Inheritance unr 0 14381 70592 8 not eligible
Red Eye ws (678149447224) 6 78149 44722 4 ISBN 1-4170-6586-9 not eligible
True Lies 0 86162 16268 8 not eligible
JL vs Teen Titans 8 83929 45221 7 unable to identify (came up as OS program?)/not eligible MD2D
DF--Ace Ventura ws 8 83929 06761 9 not eligible
DF--Ace Ventura 2 ISBN 1-4198-8104-3 3000023041 unable to verify disc (nothing came up)
Mercenaries (2014 ay4402) 8 83476 14402 3 unable to identify/not eligible MD2D
TF--JL Paradise Lost 8 83929 39879 9 unable to identify (no title listed)/not eligible MD2D
TF--JL Star crossed 8 83929 39879 9 unable to identify (no title listed)
TF--JL Secret Origins 3000056540 unable to identify (no title listed) " "
Young Justice S1 V 1-3 8 83929 22713 6 ISBN 0-7806-9066-4 unable to identify " "
Y J Dangerous Secrets 8 83929 17754 7 ISBN 0-7806-7305-0 unable to identify " "
Y J Inv Destiny Calling 8 83929 25072 1 ISBN 0-7806-9728-6 3000045705 unable to identify " "
Y J Inv game of Illusions 8 83929 25071 4 3000045706 unable to identify " "
WWE:$250K Raw Diva Search 6 51191 56080 6 not eligible
Hellbride 7 69529 97603 5 not eligible
Avengers Grimm 8 83476 14704 8 unable to identify
Marvel Knights Inhumans 8 26663 13992 1 not eligible
Ghost Rider 2 Spirit 0 43396 39974 7 not eligible (UV code? not included)
Marvel's Avengers 7 86936 81917 5 not eligible
Lightning Jack unable to identify
Metamorphosis unable to identify
Exit Wounds unable to identify
Superhero Movie unable to identify
SD! 13 Holiday Tales 8 83929 23668 8 ISBN 0-7806-9286-1 unable to identify/not eligible MD2D
SD! 13 Halloween Tales 8 83929 25469 9 3000049224 unable to identify/not eligible MD2D
Kingpin (gut buster 3 pk) 0 32429 22366 1 unable to identify

Please check the list of what is M2D. A lot of your titles are Disney or TV Shows, which neither are M2D or D2D. Also, I see a least one adult theme video - Vudu doesn't offer adult pornography.
Leave a comment:
DrrnHarr replied

09-02-2017, 08:58 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Originally posted by bigdaddy78 View Post

Captain America Winter Soldier 7 86936 84206 7 unable to identify (didn't say title)
Captain America 1st Avenger 0 97361 43974 7 unable to identify
Ant-Man 7 86936 84677 5 unable to identify
Marvel's Avengers 7 86936 81917 5 not eligible

Since these four are Disney movies, and therefore ineligible for D2D then I think I have identified your issue.

Tell me, did you even check the titles were eligible at:
Disc to Digital List
Leave a comment:
B2Net replied

08-26-2017, 06:30 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Just had these come up as not recognized. They allowed me to attempt to submit them, but that's all. No D2D

Rush Hour 2 Blu-ray
Evan Almighty Blu-ray
Leave a comment:
bigdaddy78 replied

08-20-2017, 10:26 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Within the last week I went through all my dvd collection and this is what wasn't allowed or can't identify. The "not eligible" I understand.
Orphan Black Season One 8 83929 33165 9 unable to identify/not eligible MD2D
Orphan Black Season Two 8 83929 40759 0 unable to identify/not eligible " "
Orphan Black Season Three 8 83929 47866 8 unable to identify/not eligible " "
Assassin Next Door 6 87797 13131 7 ISBN 978-1-61666-022-2 not eligible/not listed
Arrow Season One 8 83929 29416 9 unable to identify/not eligible MD2D
Arrow Season Two 8 83929 37500 4 unable to identify 3000059383 " "
Tripping the Rift one 0 13131 38469 7 unable to identify/not listed
Tripping the Rift two 0 1313 14196 9 6 00 unable to identify/not listed
Tripping the Rift movie 0 1313 15168-9 0 not eligible/not listed
Night of the Living Dead 0 43396 43003 7 won't read disc Thrills & Chills Vol 4
Tru Calling season one 0 24543 14705 3 00 unable to identify/not listed/not eligible MD2D
Tru Calling season two 0 24543 19823 9 50 unable to identify/not listed/not eligible MD2D
Evil Breed The Legend of Samhain 0 31398 18758 5 00 not eligible/not listed
My Best Friend is a Vampire / Repossessed 0 31398 13170 0 80 not eligible
Slaughter High / Silent Night, Deadly Night 3 0 31398 13170 0 80 unable to identify
Boogeymen Vol 1 0 25192 13712 9 ISBN 0-7832-5928-X not listed
1408 (ws ed) 7 96019 80530 8 ISBN 1-594-44823-X not eligible
Family Guy Partial Terms 0 24543 69091 7 80 not eligible/not listed
Division 3 FB's Finest 0 14381 78272 1 unable to identify/not eligible MD2D
Captain America Winter Soldier 7 86936 84206 7 unable to identify (didn't say title)
Captain America 1st Avenger 0 97361 43974 7 unable to identify
Krampus Christmas Devil 8 16943 01186 3 unable to identify
Guardians of the Galaxy 7 86936 84278 4 unable to identify
Universal Soldier Regeneration/Day of Reckoning 0 43396 46136 9 identified as Malevolent 2002?
Justice League Flashpoint paradox 8 83929 53728 0 unable to identify
Space Balls 8 83904 33094 3 80 not eligible
The Scribbler 0 37117 03468 0 unable to identify
Avengers Assemble movie 7 86936 83756 8 unable to identify
EMH Avengers Vol 6 (S2) 7 86936 83094 1 unable to identify
EMH Avengers Vol 5 (S2) 7 86936 82909 9 unable to identify
EMH Avengers Vol 2 (S1) 7 86936 81484 2 unable to identify
EMH Avengers Vol 1 (S1) 7 86936 81482 8 unable to identify
Ant-Man 7 86936 84677 5 unable to identify
Jay & Silent Bob cartoon movie 5 06262 852330 unable to identify
The Factory 8 83929 28006 3 error verifying disc/not eligible MD2D
Terminator (SE) 8 83904 33092 9 80 not eligible
Con Air 7 17951 0002-6 2 not eligible
SD! Shaggy's Showdown 8 83929 55682 3 unable to identify/not eligible MD2D
Superman Red Son 8 83316 21545 6 not eligible - no title
Woman in Black 2 0 24543 10439 1 80 unable to identify/not eligible MD2D
Futurama Benders Game ws 0 24543 55061 7 50 not eligible
Bloody Mary:Legend return 8 86470 91526 2 not eligible - no title
Bikini Avengers 8 02993 21770 6 unable to identify
Quantum of Solace 8 83904 33341 8 80 not eligible
Ring Finger 7 12267 29052 9 not eligible
Momentum 0 13132 63733 4 80 unable to identify
To The Wonder (2012) 8 76964 00572 2 not eligible
Paris, Je T'Aime 6 87797 11629 1 ISBN 1-59241-770-1 not eligible
Le Serpent (The Serpent) 5 055002 530791 not eligible
Albatross 0 30306 93499 0 not eligible
Police Squad! comp series 0 97360 47514 2 ISBN 1-4157-2217-X unable to identify tv series in color not eligible MD2D
Hatfields & McCoys 0 43396 40240 9 not eligible
TF:Children of Corn 2-4 0 96009 76229 2 unable to identify/not eligible MD2D
Major League 2 8 83929 42120 6 not eligible (ML 1 is?? forum says SD version eligible?)
Bathory Countess of Blood 8 14838 01239 1 not eligible
Thor: Tales of Asgard 0 31398 15659 8 80 unable to identify (Marvel 8 Film cartoons, all others added fine)
Judge Dredd 7 17951 0006-4 4 ISBN 1-55890-884-6 not eligible
Three Stooges 6 movie set 6 83904 53387 6 unable to identify
Eloise unable to identify
Abbey Grace unable to identify
Smokey & the Bandit 3pk 0 25192 44672 6 ISBN 1-4170-0306-5 unable to identify
Grosse Pointe Blank 7 17951-0004-0 8 ISBN 1-55890-838-2 not eligible
Wild Things 0 43396 02411 3 ISBN 0-7678-1623-4 unable to verify disc
Gone in 60 seconds 7 17951 0085-7 2 ISBN 0-7888-2146-6 not eligible
Northern Lights 0 43396 32471 8 ISBN 1-4359-8443-9 not eligible
Thor & Loki blood bros. 8 26663 12816 1 ISBN 978-1-60399-643-3 unable to identify
Cold Creek Manor 7 86936 22639 3 not eligible
5ive girls 7 96019 79604 0 ISBN 1-5944-4253-3 unable to identify
Any Given Sunday dc/se 0 85391 83222 5 ISBN 0-7907-4991-2 not eligible
The Program 7 17951 00283 9 ISBN 0-7888-1684-5 not eligible/not listed
The Raven 0 24543 77642 0 80 not eligible
Wolf Creek unr 7 96019 78908 o ISBN 1-594-44126-X not eligible
Wrong Turn 2 unr 0 24543 70821 6 81 unable to identify
Cledus T Judd music vids 7 93018 29749 0 not eligible
Three Stooges 75 Ann. 0 11891 51097 4 unable to identify (not come up?)
Three Stooges 4 episodes 0 96009 00623 5 unable to identify (not come up?)
Three Stooges 0 96009 15289 5 unable to identify (unable to verify disc?)
Scary Movie 3 ws 7 86936 24175 4 ISBN 0-7888-5433-X not eligible
Scary Movie 4 ws/unr 7 96019 79465 7 ISBN 1-594-44133-2 not eligible
Dollhouse seasons 1/2 not eligible MD2D
Good Intentions 6 25828 52100 3 not eligible
Poor White Trash 0 00799 40932 9 ISBN 1-57829-619-6 not eligible
Remember the Titans ws 7 86936 14472 7 ISBN 0-7888-2685-9 not eligible
Ghost Game 0 14381 3142-2 9 unable to identify
Walking Tall 0 27616 91074 5 ISBN 0-7928-6198-1 not eligible
The Descent unr/ws/P&S? 0 31398 20645 3 00 not eligible
The Inheritance unr 0 14381 70592 8 not eligible
Red Eye ws (678149447224) 6 78149 44722 4 ISBN 1-4170-6586-9 not eligible
True Lies 0 86162 16268 8 not eligible
JL vs Teen Titans 8 83929 45221 7 unable to identify (came up as OS program?)/not eligible MD2D
DF--Ace Ventura ws 8 83929 06761 9 not eligible
DF--Ace Ventura 2 ISBN 1-4198-8104-3 3000023041 unable to verify disc (nothing came up)
Mercenaries (2014 ay4402) 8 83476 14402 3 unable to identify/not eligible MD2D
TF--JL Paradise Lost 8 83929 39879 9 unable to identify (no title listed)/not eligible MD2D
TF--JL Star crossed 8 83929 39879 9 unable to identify (no title listed)
TF--JL Secret Origins 3000056540 unable to identify (no title listed) " "
Young Justice S1 V 1-3 8 83929 22713 6 ISBN 0-7806-9066-4 unable to identify " "
Y J Dangerous Secrets 8 83929 17754 7 ISBN 0-7806-7305-0 unable to identify " "
Y J Inv Destiny Calling 8 83929 25072 1 ISBN 0-7806-9728-6 3000045705 unable to identify " "
Y J Inv game of Illusions 8 83929 25071 4 3000045706 unable to identify " "
WWE:$250K Raw Diva Search 6 51191 56080 6 not eligible
Hellbride 7 69529 97603 5 not eligible
Avengers Grimm 8 83476 14704 8 unable to identify
Marvel Knights Inhumans 8 26663 13992 1 not eligible
Ghost Rider 2 Spirit 0 43396 39974 7 not eligible (UV code? not included)
Marvel's Avengers 7 86936 81917 5 not eligible
Lightning Jack unable to identify
Metamorphosis unable to identify
Exit Wounds unable to identify
Superhero Movie unable to identify
SD! 13 Holiday Tales 8 83929 23668 8 ISBN 0-7806-9286-1 unable to identify/not eligible MD2D
SD! 13 Halloween Tales 8 83929 25469 9 3000049224 unable to identify/not eligible MD2D
Kingpin (gut buster 3 pk) 0 32429 22366 1 unable to identify

Last edited by bigdaddy78; 08-28-2017, 10:52 PM. Reason: updated some info
Leave a comment:
ChristopherRobin replied

08-16-2017, 03:16 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Originally posted by skolvikings View Post

John Wick 2 DVD, Ghostbusters 2016 DVD Lucy DVD, Vudu not recognizing these discs

Most 2014 and newer titles don't work with the at home D2D. Ghostbusters 2016 is not eligible.
Leave a comment:
Telayyan replied

08-15-2017, 09:09 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

The Naked Gun Blu ray UPC is not working for part 2 and 3.

Naked Gun 2 883929489831
Naked Gun 3 883929469284
Leave a comment:
skolvikings replied

08-15-2017, 08:20 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

John Wick 2 DVD, Ghostbusters 2016 DVD Lucy DVD, Vudu not recognizing these discs
Leave a comment:
TENIME replied

08-09-2017, 09:40 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Also, the discs for Expendables 1 director's cut, and Paranormal Activity 2 were not recognized, but the barcodes scanned just fine.
Leave a comment:
TENIME replied

08-09-2017, 09:39 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

The desktop app wouldn't recognize my disc for Django Unchained, and it's the steelbook, so I have no barcode to try to scan with the mobile app.
Leave a comment:
khearn8 replied

08-09-2017, 05:51 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

knock on wood 8 87090 06970 0
Leave a comment:
ChristopherRobin replied

07-24-2017, 01:26 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Originally posted by zbn0031 View Post

Batman: Mask of the Phantasm (012569717275) and Batman & Mr. Freeze (085391499626) are recognized, but there is an error when you go to add them to the cart that doesn't allow one to complete the d2d process.

Also the following are not eligible when scanning d2d

the hobbit: the battle of the five armies (extended version)- there is no UPC on the case, but I purchased via Walmart.com
the count of monte cristo 786936165395
rain man 027616884169
enemy of the state 717951001634
signs 786936197594
the sixth sense 786936155853
unbreakable 786936144772
the illusionist 024543402374
without limits 085391490524
silence of the lambs 027616865502

Can you explain why?

Because most of those aren't even eligible for D2D being from MGM or Touchstone.
Leave a comment:
Dozer replied

07-21-2017, 10:01 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

None of these Blu-rays Discs are recognized even though they're eligible titles:

Saboteur (1942) BD

Shadow Of A Doubt (1943) BD

Rope (1948) BD

Rear Window (1954) BD

The Trouble With Harry (1955) BD

The Man Who Knew Too Much (1956) BD

Vertigo (1958) BD

North by Northwest (1959) BD

Psycho (1960) BD

The Birds (1963) BD

Marnie (1964) BD

Torn Curtain (1966) BD

Topaz (1969) BD

Frenzy (1972) BD

Family Plot (1976) BD

Fantastic Four: Rise Of The Silver Surfer
(2007) BD
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zbn0031 replied

07-19-2017, 10:16 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Batman: Mask of the Phantasm (012569717275) and Batman & Mr. Freeze (085391499626) are recognized, but there is an error when you go to add them to the cart that doesn't allow one to complete the d2d process.

Also the following are not eligible when scanning d2d

the hobbit: the battle of the five armies (extended version)- there is no UPC on the case, but I purchased via Walmart.com
the count of monte cristo 786936165395
rain man 027616884169
enemy of the state 717951001634
signs 786936197594
the sixth sense 786936155853
unbreakable 786936144772
the illusionist 024543402374
without limits 085391490524
silence of the lambs 027616865502

Can you explain why?
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Northhigh916 replied

07-04-2017, 06:02 PM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

blast from the past upc 883929458493
free willy upc 883929452248
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jsmiddleton4 replied

05-30-2017, 09:24 AM
Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Shane bluray wth same UPC did NOT work for me either.
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