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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • oppenheimer
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Today have had NUMEROUS issues with blu ray discs not being recognized, having trouble reading, etc., including:

    Maze Runner
    Django Unchained
    Grand Budapest Hotel
    A Most Wanted Man
    Predestination
    Wild
    Wild Card
    Jack Ryan
    Jessabelle
    John Wick (AHHH!!!)
    You're Next
    How to Train Your Dragon 2
    Hunger Games Catching Fire

    And there may have been more... Is there some sort of block on these NEWER titles that don't allow them to be converted, even though most if not all of these titles show up on the list for eligible titles????

    I hesitate going to Walmart with these due to the nightmare experiences of others AND the inability to get them for $1! I would appreciate some sort of response or explanation please!

    Leave a comment:

  • rdodolak
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Zonker View Post
    Insidious (2010) - Says Disc is not eligible for conversion, yet it says it is in the Vudu.com list of movies
    A lot of eligible discs say that now. Not sure why but it seems more and more discs end up with that message as time passes.

    I will say I did a D2D conversion of that title through Vudu's D2D software a while back. I have no idea why it would just stop working though.

    Leave a comment:

  • Zonker
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Insidious (2010) - Says Disc is not eligible for conversion, yet it says it is in the Vudu.com list of movies

    Leave a comment:

  • reese.garrett
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Please help. Having issues converting the following:

    Rango (Blu-ray or DVD) error occurs when trying to purchase HD version
    Puss in Boots (Blu-ray and DVD) disc not recognized, but title available
    Where The Wild Things Are 2009 (Blu-ray or DVD) disc not recognized, but title available
    Open Season (DVD) disc not recognized, but title available

    I, ultimately, would like to get the HD versions of all.

    Thank you,

    Garrett

    Leave a comment:

  • Peter000
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Mystery Science Theater 3000 The Movie Collectors Edition Blu-Ray + DVD: Neither recognized

    Please fix! Complaints I see have been going back to the beginning.

    Leave a comment:

  • ttall
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    "Starman" DVD get this message "This disc 'Playing By Heart - DVD - 1998' is not eligible for Disc to Digital conversion."

    Leave a comment:

  • aelwyn112
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    [QUOTE=DanielH;1259390]Old thread:
    https://forum.vudu.com/showthread.ph...L-Bugs/page121

    Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

    Please list the following:

    -Movie that you entered into your disc drive.
    -Movie that VUDU To Go Recognized instead.
    *If the disc is unreadable, we may not be able to update it.

    [I have Men in Black/Men in Black II double feature. When I put it in it comes up The Teacher. I click 'Not your disk" Choose the appropriate title from the list on the drop down and get:
    Thank you!
    We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete.
    How exactly will I be notified?]

    Leave a comment:

  • SnednarB
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I had issues recognizing 3 of the 5 movies in the Alfred Hitchcock (Limited Edition) The Essentials Collection Blu ray set. UPC: 025192180583
    • Rear Window
    • Vertigo
    • The Birds

    Leave a comment:

  • rdodolak
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by digitalfreaknyc View Post
    For those, you have to use the original versions. The boxed set ones don't work.
    That's no good if you don't have the original versions and only have the box set ones.

    Leave a comment:

  • digitalfreaknyc
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by lokie56 View Post
    This is still an issue today,
    Along with both
    Superman II, Superman II Donnor Cut Blu Rays
    For those, you have to use the original versions. The boxed set ones don't work.

    Leave a comment:

  • william92371
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Casablanca 70th Anniversary (different UPC than reporter) 883929243723
    Vudu to Go app just tells me there is a problem reading the disc.
    This is listed as one of the movies available for home conversion to digital. Front cover matches the one shown when you search for the movie, too.

    Thanks for reporting this.

    Leave a comment:

  • scottjeffery213
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Twilight - new Moon Bluray 2-disc special edition
    Castaway - DVD 2 disc Special edition

    Leave a comment:

  • olarmy96
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by 00markus00 View Post
    Hi i have tried to transfer my Disk 2 Digitag via Vudu2Go, out of 171 about 76 work, but these 19 should also work according to listing but wont.
    1 Blu-ray The Wolverine HD
    2 Blu-ray Predator 2 [Blu-ray] HD
    3 Blu-ray Scott Pilgrim vs. the World [Includes Digital Copy] [Blu-ray/DVD] HD
    4 Blu-ray Fantastic Four: Rise of the Silver Surfer [Blu-ray] HD
    5 Blu-ray Spider-Man 2 [Unrated] [Blu-ray] HD
    6 Blu-ray A Good Day to Die Hard HD
    7 Blu-ray Let's Be Cops HD
    8 Blu-ray Teenage Mutant Ninja Turtles HD
    9 Blu-ray The SpongeBob SquarePants Movie [French] [Blu-ray/DVD] HD
    10 Blu-ray Rio [3 Discs] [Includes Digital Copy] [Blu-ray/DVD] HD
    11 Blu-ray Fast and the Furious [Universal 100th Anniversary] [Blu-ray/DVD] HD
    12 Blu-ray Fast and Furious [2009] [With Movie Cash] [Blu-ray] HD
    13 Blu-ray Chronicle HD
    14 Blu-ray The Internship (Unrated) [2 Discs] [Includes Digital Copy] [Blu-ray/DVD] HD
    15 Blu-ray Dawn of the Planet of the Apes HD
    16 Blu-ray Jack Reacher [Blu-ray/DVD] HD
    17 Blu-ray Endless Love HD
    18 Blu-ray The Giver HD
    19 Blu-ray Lone Survivor (Blu-ray + DVD + Digital HD with UltraViolet) HD

    I dont mind goning to Walmart but i would like not to pay 2$ instat of 1$ if using Vudu2Go
    I was just experiencing an issue with Fantastic 4: Rise of the Silver Surfer blu-ray. I was getting a Disc not readable error or something like that. Since I was worried if possibly there was a physical issue with the disc, I tried just playing the movie on my PC.

    My PowerDVD9 software complained that it needed an update in order to play the disc. So, I downloaded the free update and the disc was able to play on PowerDVD9.

    Lo and behold, though, I had not closed Vudu to Go and when I switched back to the software, Fantastic 4: Rise of the Silver Surfer was recognized. It seems that if your PC can't play the disc, then Vudu 2 Go will not work. Perhaps they piggyback on the disc decryption of other drivers?

    Anyway, I thought I'd pass along the tip in case others wanted to try it.

    Leave a comment:

  • lokie56
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Cagliostro81 View Post
    "There was a problem while verifying this disc."

    Superman vs The Elite Blu-Ray and the dvd shows up as some bible story movie for some reason...

    Superman Unbound Blu-Ray
    This is still an issue today,
    Along with both
    Superman II, Superman II Donnor Cut Blu Rays

    Leave a comment:

  • sulusulu
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Blade Runner The Final Cut cannot be added to my cart. It is recognized correctly but I receive the error message "Error adding to cart, please try again."

    Link to the movie: http://www.vudu.com/movies/#!content...-The-Final-Cut

    Leave a comment:

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